Eminent EM6104R1 Page 31 Manual Download | Manualshive

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16.0 Frequently Asked Questions and other
related information

The latest Frequently asked questions for your product can be found on the support
page of your product. Eminent will update these pages frequently to assure you have
the most recent information. Visit www.eminent-online.com for more information about
your product.

17.0 Service and support

This users manual has been carefully written by Eminent’s technical experts. If you
have problems installing or using the product, please fill out the support form at the
website

www.eminent-online.com/support

.

You can also contact us by phone. Below you will find a list with phone numbers for
each supported country.

Country

Phone number

Rate per minute*

Belgium (Dutch)

070 277 286

€0.30

Belgium (French)

070 277 286

€0.30

Denmark

+45 69918565

Local Costs

Finland

+35 8942415826

Local Costs

Germany

+49 (0)30 887 89 298

Local Costs

Italy

+39 0240042016

Local Costs

Norway

+47 21075033

Local Costs

Spain

807 080 042

€0.41

Sweden

+46 840 309985

Local Costs

The Netherlands

0900-3646368

€0.10

UK

+44 (0)203 318 9998

Local Costs

Hungary

1-4088902 (From Budapest)

Local Costs

Hungary

06-1-4088902 (From the rest of
Hungary)

Local Costs

Hungary

+36 1-4088902 (International)

Local Costs

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Summary of Contents for EM6104R1

Page 1: ...EM6104R1 EM6108R1 Surveillance Recorder ...

Page 2: ...ttings 10 5 4 Selecting the screen language 11 6 0 Connecting a camera 12 6 1 Connecting a regular coaxial camera 12 6 2 Checking the cameras image 12 6 3 Connecting a PTZ camera 13 6 4 Setting up the surveillance recorder for PTZ usage 13 6 5 Checking the PTZ camera 14 6 6 Adjusting the surveillance recorder s resolution 14 7 0 Making recordings 15 7 1 Resolution and bit rate of the recordings 15...

Page 3: ... 29 15 0 Other functions 30 16 0 Frequently Asked Questions and other related information 31 17 0 Service and support 31 18 0 Warning and points of attention 32 19 0 Warranty conditions 33 1 0 Introduction Congratulations with the purchase of this high quality Eminent product This product has undergone extensive testing by Eminent s technical experts Should you experience any problems with this pr...

Page 4: ...camera and connect the microphone to the corresponding Audio In channel 3 Video In Are used to connect the camera s to 4 Audio Out Can be used to connect to an analogue receiver or powered speaker Video Out Can be used to connect a CVBS cable to receive the surveillance recorder s image s 5 VGA connection Used to connect a VGA monitor or TV to view the Surveillance recorders Video streams 6 HDMI c...

Page 5: ...to connect a HDMI monitor or TV to view the Surveillance recorders Video streams Recommended 8 LAN connection 9 Upper USB port is used by the USB mouse The lower USB port is used for USB memory sticks 10 485A 485B Connections used to connect a PTZ camera 11 Power connector 3 0 Using the surveillance recorder During the following chapters we will explain how to setup the Eminent surveillance record...

Page 6: ...lance recorder 1 Take the mouse out of the packing 2 Connect the USB mouse to the USB port on the surveillance recorder which has the tag Mouse 3 3 Connecting the surveillance recorder to your network 1 Connect a network cable to the RJ45 port of the surveillance recorder 2 Connect the other side of the network cable to your modem router or switch 3 4 Connecting the surveillance recorder to the po...

Page 7: ...ime zone At Time server you can select an online time server which will synchronize the date and time Mark Auto update if you want the time and date to be updated automatically Click DST In the following screen you can select the daylight saving time by placing a mark at Enable Also you can set the Offset in hours For example One hour You can also set the starting and end date of the daylight savi...

Page 8: ...or scheduled Click Bit rate and select the desired resolution at resolution You can choose between D1 720x480 HD1 720x240 CIF 360X240 WCIF 480 240 WHD1 960 240 and WD1 960 480 At Frame rate you can select the frame rate amount of images shown per second 25 is the highest frame rate possible but depends on the amount of channels and chosen resolution 25 frames per second delivers images which are s...

Page 9: ... alter all settings 5 1 1 Setting up a user account 1 Make sure the surveillance recorder is completely started and you can see the surveillance recorder s image on your screen 2 Click Start 3 Fill out the password you have set during the wizard and click Login or do not fill out a password if you have not used the wizard or if you do not have set a password and click Login 4 Click Basic 5 Click U...

Page 10: ...t the correct time zone at the Time zone field 7 Place a mark at Auto update if you want the time and date to be updated automatically 8 Select a time server at the Time server field You can select an online time server which will synchronize the date and time 9 Click DST In the following screen you can select the daylight saving time by placing a mark at Enable Also you can set the Offset in hour...

Page 11: ...not a connection from the Internet may not be established 5 4 Selecting the screen language The on screen display and webpage of the surveillance recorder are available in several languages This manual is based on the English language which is the default language setting of the surveillance recorder You can select your own language with these instructions 1 Click Basic 2 Select Language at the ri...

Page 12: ...at the Are you sure you want to log out question 3 Press the Power button on the front of the surveillance recorder 4 Click Yes at the Are you sure that you want to go to the Standby mode question after which the surveillance recorder reverts to the standby mode 5 Take the camera out of the packing 6 Connect the video cable of the camera to a Video In connection of the surveillance recorder 7 Conn...

Page 13: ...der 6 Connect the blue white UTP wire to the 485B connection of the surveillance recorder 7 Check whether you have connected the wires properly to the surveillance recorder 8 Connect the blue UTP wire to the 485A connection of the PTZ camera 9 Connect the blue white UTP wire to the 485B connection of the PTZ camera 10 Check whether you have connected the wires properly to the surveillance recorder...

Page 14: ...en appears with several new icons and new functions If you have connected the PTZ camera properly and the Baud rate settings are correct you will be able to use the PTZ functions For Example If your camera has Pan Tilt options you can use the directional buttons onscreen to move the camera s image Use the Zoom button to zoom in Use the Zoom button to zoom out etc 6 6 Adjusting the surveillance rec...

Page 15: ...ount Fill out the password you have set during the wizard and click Login or do not fill out a password if you have not used the wizard or if you do not have set a password and click Login 4 Click Basic 5 Click Record 6 Click Bit rate 7 Choose the desired resolution at Resolution You can choose between D1 720x480 HD1 720x240 CIF 360X240 WCIF 480 240 WHD1 960 240 and WD1 960 480 8 At Frame rate you...

Page 16: ...assword and click Login 4 Click Basic 5 Click Record 6 Make sure the channel s you want to record from are marked Place a mark at Enable Also the Mode needs to be set to Always 7 Click Apply 8 Click OK at the Successfully saved screen 9 Click Exit until you are at the main menu 7 4 Recording during motion detection 1 Make sure the surveillance recorder is completely started and you see the surveil...

Page 17: ...the wizard and click Login or do not fill out a password if you have not used the wizard or if you do not have set a password and click Login 4 Click Advance 5 Click the Settings field below Schedule 6 In the following screen you will see the days of the week Sun till Sat 7 If you want the surveillance recorder to start recording in case an event occurs during a selected time frame you need to mak...

Page 18: ... make an extra selection at Alarm output You can select a Buzzer and the duration of this Buzzer sound For Example Select 10s at Buzzer This means a buzzing sound will be heard during ten seconds if motion is detected You can also set the duration of the recording time if motion is detected at Pre record and Post record Record needs to be enabled 7 Click OK 8 Click Apply 9 Click OK at the Successf...

Page 19: ... Click Apply 16 Click OK at the Successfully saved screen 17 Click Exit until you are at the main menu Hint You can also setup an alarm notification in case of video loss You can setup this feature by clicking Advance in the main menu Click Alarm and then click Video loss Here you can setup the alarm trigger s in case of video loss 9 0 Control the recordings of the surveillance recorder When the s...

Page 20: ... to make a backup of a recording continue with chapter 9 2 Hint 1 You can also select the channel CH Each channel CH represents a camera If you only want to search for recordings which are made by a specific camera you need to deselect the other channels CH and only mark the channel CH you want to use Hint 2 You can use the Start time and End time option to search for recordings which are made bet...

Page 21: ...will be opened 8 Enter the IP Address from the DVR in the address bar followed by the web port number For example if the DVR has the IP address 192 168 1 120 and web port number 80 you need to enter http 192 168 1 120 80 in the address bar 9 Press the Enter key on your keyboard to open the page 10 You will now see a login page where you can enter your username and or password Fill out the password...

Page 22: ... surveillance recorder in the address bar of the web browser and press the Enter key Or fill out the IP Address of the surveillance recorder followed by the port number you have set If you have port 85 as HTTP port you need to fill out the IP Address of the surveillance recorder followed by the port number For Example http 192 168 1 25 85 2 You need to login using an admin account Fill out the pas...

Page 23: ... surveillance recorder will be shown 10 Open this folder 11 Open the Record folder 12 There are several new folders visible Each folder represents a camera channel 13 Open the correct folder 14 You will see a file This file is the recording you have just made 15 Click this file after which the file will be played automatically Note The supplied software is only intended to be used to view recordin...

Page 24: ...S you can link a domain name to your WAN IP Address permanently even if your WAN IP Address has been changed Without DDNS you would lose the connectivity with your network equipment the moment your WAN IP Address has been changed A big advantage of using DDNS is the use of a fixed name instead of the use of an IP Address You only have to remember the self created domain name instead of a whole num...

Page 25: ...arch Eminent DVR and install the DVR App from Eminent IOS devices Visit Apple s App Store Search Eminent DVR and install the DVR App from Eminent 12 1 Setting up the surveillance recorder for your smartphone or tablet 1 Make sure the surveillance recorder is completely started and you see the surveillance recorder s image on screen 2 Click Start 3 You need to login using an admin account Fill out ...

Page 26: ...k Advanced Setup in the left menu 8 Click Port Forwarding below NAT Routing in the left menu 9 In the field LAN IP address you can fill out the IP Address of the surveillance recorder for which you want to open the specific port s 10 Select the correct protocol in the Protocol field 11 Fill out the necessary port numbers at the External port field Fill out the start or begin port in the first fiel...

Page 27: ...he name you have given at step 7 Press this name to view the camera s image 16 Use the function buttons on the screen of your smartphone or tablet to start recording images Use the PTZ if a PTZ camera is connected functions to control your PTZ camera 13 0 Mounting a new hard disk Some surveillance recorder kits are equipped with a hard disk which should provide enough storage capacity But it can o...

Page 28: ...ard disk is being formatted 14 Click OK at the Formatting success screen 15 The internal hard disk is now ready to be used As long as the new hard disk has not been formatted using the menu of the surveillance recorder the surveillance recorder will make a beeping sound This is an indication the hard disk is not ready to be used 14 0 IO connections 14 1 Sensor inputs ALM IN The EM6104 and EM6108 h...

Page 29: ...larm Output should be triggered When the Alarm Output is triggered the relay will be activated and the NO contact will be connected by the relay to the COM contact The relay load is limited to 3A at 30V DC Please follow below diagram to make the correct connections for the Alarm Output ...

Page 30: ...option which is on by default Information View the software status MAC Address and serial number of the surveillance recorder at Device Also the network data can be shown at Network At Record you can see the amount of disk space therecording s will consume per hour Also the Resolution Frame Rate and Quality are shown Note The higher the Resolution Frame Rate and Quality the more disk space is need...

Page 31: ...the support form at the website www eminent online com support You can also contact us by phone Below you will find a list with phone numbers for each supported country Country Phone number Rate per minute Belgium Dutch 070 277 286 0 30 Belgium French 070 277 286 0 30 Denmark 45 69918565 Local Costs Finland 35 8942415826 Local Costs Germany 49 0 30 887 89 298 Local Costs Italy 39 0240042016 Local ...

Page 32: ...epairing of the device should be done by qualified Eminent staff The warranty immediately voids when products have undergone self repair and or by misuse For extended warranty conditions please visit our website at www eminent online com warranty Tip Eminent manuals are written with great care However due to new technological developments it can happen that a printed manual does not longer contain...

Page 33: ...r when opening the service parts of the product by parties other than Eminent Eminent may use refurbished materials for repair or replacement of your defective product Eminent cannot be held responsible for changes in network settings by internet providers We cannot guarantee that the Eminent networking product will keep working when settings are changed by the internet providers Eminent cannot gu...

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