EM-GS User's Manual
Quality Warranty
27
Quality Warranty
The warranty of soft starter is as follows:
(1) Warranty period under normal conditions.
We provide guarantees for repair and replacement in 1 month from the date of use.
We provide guarantee for repair in 12 months from the date of use or 18 month from the date of ex-factory.
(2) The purchaser enjoys life-long paid service whenever and wherever he uses a motor soft starter made in our
company.
(3) Service in the following cases, even within the warranty period, shall be charged to the purchaser:
Problems caused by mal-operation in violation of this manual, or caused by unauthorized repair or renovation.
Problems caused by improper use of soft starter that is off standard and requirement;
Malfunction or damage caused by improper transit or storage after purchase;
Induced failure or aging of the device due to poor ambient;
Malfunction or damage caused by fire, flood, thunder, earthquake, abnormal voltage or other natural disasters;
Unidentifiable nameplate, mark and ORD number due to intentional spoilage;
Delayed or unsatisfied payment in violation of purchase appointment;
Fail to give an objective description on the use of installation, wiring, operation, maintenance or else;
(4) Defective products should be sent to us for repair, replacement and return, which can be proceeded only after
verifying the burden of liability.
(5) In case there is any quality problem or accident, we merely promise to bear the above-mentioned
responsibilities. If a user needs more guarantees for liabilities, please assure on the insurance company voluntarily.
Warranty Bill
User company name:
Website:
Address:
Tel:
Purchase date:
Fax:
Product model:
Contact person:
Products’ code:
Equipment:
Matched Motor
Remark:
