Table 6-1: Maintenance and Troubleshooting Suggestions
(continued)
Symptom
Corrective actions
Configuration troubleshooting
Cannot configure the
device with Field
Communicator or AMS
Device Manager
1. Power cycle the device.
2. Verify/replace power module.
3. Refer to AMS Wireless Configurator and/or handheld
configuration tool manual for further troubleshooting.
Wireless troubleshooting
Poor wireless connectivity
1. Verify device oriented for optimal connections.
2. Verify wireless network best practices are followed (See
Recommended Wireless Network Practices
for more
information).
Acoustic Transmitter not
joining network
1. Verify the device has power.
2. Verify the device is within effective communications range.
3. Verify the proper Network ID has been entered into the device.
4. See troubleshooting section of the
Limited Bandwidth Error
1. Use the slowest acceptable update rate.
2. Increase communication paths by adding more wireless points.
3. Check that the device has been online for at least an hour.
4. Create a new network with an additional Emerson Wireless
Gateway.
6.4
Opening the lid (cover)
Before opening the lid for maintenance reasons observe following items:
•
Do not remove the lid while circuits are live.
•
No dust deposits or whirlings are present.
•
No rain can enter into the housing.
Reference Manual
Troubleshooting
00809-0100-4708
June 2022
Rosemount 708 Wireless Acoustic Transmitter Reference Manual
35
