Emerson Rosemount 375, User Manual, Page: 94 / 140

Troubleshooting 5-8
Hart Application Error…"data compression dll is
corrupted"…Reinstall System Files...See User's
Manual for details. Required functionality is missing from the
data compression component.
Memory Error…"data compression memory
allocation error"…Restart Unit...See User's Manual
for further details. The HART Application is unable to acquire
enough memory for data compression.
DD Error…"failure while opening DD"...Reinstall
Device Type x Device Rev x dd Rev x…See
Programming Interface for details. The system cannot open the DD.
DD Error…"failure while uncompressing
DD"...Reinstall Device revision
<manufacture
name, device name, dev. rev. #, and DD rev. #>
…See Programming Interface for details.
An error is detected while uncompressing the
DD.
Communication Error…"unexpected return
value"…See User's Manual for solution. An unexpected value is returned from a
function call.
DD Error…"DD file corrupted"...Reinstall Device
revision
<manufacture name, device name, dev.
rev. #, and
DD rev. #>
…See the Programming Interface for
details.
The checksum of the DD does not match with
that described in the DD header file. This
error may be corrected by connecting the 375
Field Communicator to the Easy Upgrade
Programming Utility and running a Refresh
operation.
Forward Compatibility Blocked…DD Device Type x
Device Rev x dd Rev x cannot be used in forward
compatibility mode…x… Do you wish to proceed in
forward compatibility mode? The HART Application attempts to use a DD
to run in forward compatibility mode and finds
that the DD is prevented from running in
forward compatibility mode.
DD Not Installed…DD device type x device rev x is
not installed on the System Card…See
Programming Interface for details on DD
updates…Do you wish to proceed in forward
compatibility mode? The DD for the connected device is not in the
375. If your System Card is licensed for Easy
Upgrade, you can add DDs to your 375 from
the Easy Upgrade Programming Utility.
Do you want to ignore this message while
communicating with this device? The HART Application lets you ignore some
response code warning messages, such as
Update Failure, while communicating with a
device. The next time you communicate with
the device, this message will appear.