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EMC QLogic, User Manual

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EMC QLogic User Manual Download Page 13

Installing and Configuring the HBA Driver

2-1

2

Invisible Body Tag     

This chapter describes the procedures for installing an 
EMC-approved QLogic host bus adapter (HBA) into a Windows NT, 
Windows 2000, or Windows 2003 host environment and configuring 
the Windows host for connection to an EMC storage array over Fibre 
Channel.

◆

Introduction ........................................................................................2-2

◆

Installing an HBA...............................................................................2-3

◆

EMC HBA Settings.............................................................................2-8

◆

Installing the HBA Driver...............................................................2-14

◆

Updating the HBA Driver in a Windows 2000 or Windows 2003 
Host ....................................................................................................2-18

◆

Upgrading to Windows 2003 from Windows 2000 or 
Windows NT 4.0...............................................................................2-20

◆

Replacing an HBA............................................................................2-21

Installing and

Configuring the HBA

Driver

QLogic_Windows.book  Page 1  Thursday, March 10, 2005  10:31 AM

Summary of Contents for QLogic

Page 1: ...e Headquarters Hopkinton MA 01748 9103 1 508 435 1000 www emc com EMC Fibre Channel with QLogic Host Bus Adapters in the Windows Environment P N 300 001 164 REV A07 QLogic_Windows book Page i Thursday...

Page 2: ...ce THE INFORMATION IN THIS PUBLICATION IS PROVIDED AS IS EMC CORPORATION MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE INFORMATION IN THIS PUBLICATION AND SPECIFICALLY DISCLAI...

Page 3: ...iON CX200 Series Direct Connect Dual Host Clustering Configurations 2 4 EMC HBA Settings 2 8 Pre Configured Settings 2 8 Configuring NVRAM for Stratus ftServers 2 9 Fibre Down Servers with Embedded QL...

Page 4: ...ng the Boot BIOS 3 5 Installing the Windows OS onto the Boot Device 3 7 Installing EFI boot code onto the HBA 3 8 Configuring QLogic EFI boot code to boot from an External Array 3 10 Procedure to Inst...

Page 5: ...rfer Application to Configure iSCSI Devices 4 6 Configuring iSNS settings for QLA4010 4 8 Installing and Configuring the QLA4010 iSCSI HBA to boot from an EMC Storage Array 4 14 Installing Boot BIOS o...

Page 6: ...EMC Fibre Channel with QLogic HBAs in the Windows Environment vi Contents Problem 5 B 3 Problem 6 B 3 Problem 7 B 4 Problem 8 B 4 Index i 1 QLogic_Windows book Page vi Thursday March 10 2005 10 31 AM...

Page 7: ...portant but not hazard related CAUTION A caution contains information essential to avoid data loss or damage to the system or equipment The caution may apply to hardware or software WARNING A warning...

Page 8: ...64 Storage System Host Utilities for Windows 2000 and NT Administrator s Guide P N 069001141 PowerPath Installation And Administration Guide for Windows P N 300 000 512 AVANT GARDE Keystrokes Palatino...

Page 9: ...indows 2000 or Windows 2003 host environment and configuring the Windows host for connection to an EMC storage array over Fibre Channel Review the EMC Support Matrix for the latest information on appr...

Page 10: ...containing file systems Windows NT Windows 2000 writes a disk signature to the disk device The OS can then identify and associate with a particular drive letter and file system Because the disk signat...

Page 11: ...l route from a storage device object in the Windows host to a volume in an EMC storage array across the fabric As mentioned above each disk drive is assigned a number in a first come first serve basis...

Page 12: ...ng PHYSICALDRIVE0 will not find data previously written on the original PHYSICALDRIVE0 The default driver behavior does not store target bindings between host reboots The bindings are dynamically gene...

Page 13: ...nfiguring the Windows host for connection to an EMC storage array over Fibre Channel Introduction 2 2 Installing an HBA 2 3 EMC HBA Settings 2 8 Installing the HBA Driver 2 14 Updating the HBA Driver...

Page 14: ...ownloading QLogic Drivers and Firmware If you need to download the latest HBA driver or firmware 1 Access www qlogic com 2 Click Downloads at the left side of the screen 3 Click the EMC link to the ri...

Page 15: ...HBA 1 Optical cable only Remove the protective covers on each fiber optic cable 2 Plug one end of the cable into the connector on the HBA as shown in the appropriate figure The hardware might be rotat...

Page 16: ...e fibre cables to the HBAs or if connected to a fabric disable the HBA ports on the switch before booting the ftServer After the system has booted connect the cables or reenable the switch ports Verif...

Page 17: ...change the default HBA optic jumper position CAUTION Modifying the jumper setting without using the recommended firmware drivers can cause the HBA to lose connectivity 1 Remove the HBA from the serve...

Page 18: ...tial display depends on whether there are multiple QLogic HBAs installed in the server If there is only one QLogic HBA the Fast UTIL Options menu appears If there are multiple QLogic HBAs a list of me...

Page 19: ...the cluster connected to the CX200 Series array 15 While you are in the BIOS you can verify that the topology is set correctly for direct connect FC AL Follow the instructions under Setting the Topol...

Page 20: ...re Configured Settings The following parameters are preconfigured in the EMC approved NVRAM settings file They are also configurable in the Host Adapter Settings menus These menus and selections when...

Page 21: ...follow these procedures Updating Firmware BIOS and Applying NVRAM Settings on page 2 10 Manually Setting the HBA Data Rate on page 2 12 Setting the Topology for QLA22xx 23xx and Windows on page 2 13 I...

Page 22: ...can check for updated firmware on the QLogic website Follow the steps under Downloading QLogic Drivers and Firmware on page 2 2 Updating Firmware BIOS and Applying NVRAM Settings You can update the HB...

Page 23: ...tract the BIOS and NVRAM files from the archive file zip or self extracting exe onto the diskette 2 Reboot your Windows host system using a DOS diskette 3 At the A prompt insert the diskette that cont...

Page 24: ...etting the HBA data rate Current 64 bit systems can be updated only from within Windows 2003 using the SANSurfer SANBlade Manager Refer to QLogic SANSurfer SANBlade Manager on page A 2 for instruction...

Page 25: ...e are multiple QLogic HBAs installed in the server If there is only one QLogic HBA the Fast UTIL Options menu appears If there are multiple QLogic HBAs a list of memory addresses occupied by those HBA...

Page 26: ...00 Version 8 2 1 20 QLA23xx Windows 2000 Version 8 2 2 20 QLA23xx STORPort Windows 2003 only Version 8 2 2 25 QLA23xx Windows 2000 and Windows 2003 STORPort 8 2 3 26 and SCSIPort 8 2 3 21 QL23xx Windo...

Page 27: ...ers by appearing to be legitimate error messages Driver family 9 X and beyond will no longer log these additional messages in the event log even if the extended error logging parameter is enabled New...

Page 28: ...of the Computer Management window click the Device Manager icon 4 If Windows Plug n Play does not detect your QLA23xx HBA model it will be listed as Unknown or as a Fibre Channel Controller under the...

Page 29: ...ck Next in the next window 13 Click YES to continue the installation 14 Click Finish to complete the driver installation 15 The system requests that you reboot the system Select NO and click Close 16...

Page 30: ...st 1 Boot the host if necessary with Windows 2000 or Windows 2003 2 From the Windows taskbar click Start Programs Administrative Tools Computer Management 3 In the left pane of the Computer Management...

Page 31: ...ystem and you have other adapters to update select NO then click Close 15 If the system again requests that you reboot the system and you have other adapters to update select NO then click Close 16 If...

Page 32: ...while upgrading to Windows 2003 These SCSIPort drivers including the native Windows 2003 SCSIPort drivers are not supported by EMC for Windows 2003 You should obtain the correct Windows 2003 drivers r...

Page 33: ...Power up the ftServer and let the IO Slice come on line and duplex as shown in the Stratus ftServer Management tool 5 Change the FC switch zoning to add the WWN of the replaced HBA to the appropriate...

Page 34: ...hould be inserted into same PCI slot from which the defective HBA was removed Inserting the replacement HBA into another PCI slot requires a driver to be loaded for the HBA 4 Re insert the IO slice wi...

Page 35: ...Scan for hardware changes from the Windows device manager 12 Execute the following commands from a command window powermt restore powermt display At this point two HBA s should be present in the displ...

Page 36: ...2 2 24 EMC Fibre Channel with QLogic HBAs in the Windows Environment Installing and Configuring the HBA Driver QLogic_Windows book Page 24 Thursday March 10 2005 10 31 AM...

Page 37: ...chapter describes the process to configure a storage array device as a boot device Introduction 3 2 Configuring a Symmetrix Boot Device 3 5 Configuring a CLARiiON Boot Device 3 14 Boot Time and LUN A...

Page 38: ...necessary to use the storage array as a boot disk EMC recommends shutting down the host server during any maintenance procedures that could make the boot disk unavailable to the host CAUTION Microsoft...

Page 39: ...be used to determine if your environment may not support the maximum allowed boot from array configurations Using the Windows Performance Monitor capture and analyze the Physical Disk and Paging File...

Page 40: ...to be written to disk Windows has already saved the original boot path and PowerPath cannot redirect the crashdump file MEMORY DMP to an alternative available device If you have a configuration for wh...

Page 41: ...bles to the other adapters at this time 2 Boot the server and press CTRL Q when you see the QLogic banner Different HBA models may display different banners Be sure to select CTRL Q for the HBA you wi...

Page 42: ...it if it is not already enabled 10 Select Current Boot Node Name and press ENTER The adapter scans for attached storage devices and displays them on the screen 11 Choose the storage array port from w...

Page 43: ...the necessary diskettes until the setup stops to allow you to add additional devices A dialog message will tell you that the setup program cannot determine the type of one or more mass storage devices...

Page 44: ...aq com pub supportinformation techpubs other 5982 3248en_rev1_us pdf After completing Windows installation reinstall the QLogic driver using the steps under Installation Procedure for Windows 2000 and...

Page 45: ...pen drive can be used instead If your system is already booted to the EFI shell insert the floppy or USB pen drive and type exit to exit the EFI shell From the boot options menu select EFI Shell Buil...

Page 46: ...data filename provided on the HBA kit is NVRAM23 DAT The EFITUIL program will prompt for the filename Type NVRAM23 DAT at the prompt and press ENTER The EFITUIL program will load the NVRAM settings to...

Page 47: ...zoning 6 At the selection prompt select menu choice 3 edit_database and press ENTER 7 At the Entry in WWN database to edit prompt type 0 8 At the Entry 0 Port WWN prompt enter the 16 digit WWN of your...

Page 48: ...Login Retry Count dec 8 default 5 Port Down Retry Count dec 45 6 Link Down Timeout dec 0 7 Luns Per Target dec 256 8 Enable Extended Logging N default 9 Enable LIP Reset N default 10 Enable LIP full l...

Page 49: ...details 2 Monitor the white bar on the bottom of the screen 3 Press F6 within 5 seconds when the ress F6 if you need to install a third party SCSI or RAID driver message is displayed 4 When the messa...

Page 50: ...tion assumes that EMC did not prepare the server or the storage system to boot Windows from the storage system SCSI hard disks are allowed in configurations that boot over Fibre Channel However the BI...

Page 51: ...Driver Diskettes Gather Data and Set Up HBA BIOS Need to update firmware and NVRAM Update firmware Need to update NVRAM only Update NVRAM Prepare Switch Fabric By WWPN Soft Zoning By Port Number Hard...

Page 52: ...the boot server If installing in a fabric environment Fibre Channel switch configured for IP and with an available zone configuration utility Telnet based or Web based If required by the EMC Support...

Page 53: ...l arrays or connected to the storage system models earlier than FC4700 Before you can install Windows onto a storage system the storage system must have at least one bound LUN in a Storage Group for t...

Page 54: ...dresses occupies by those HBAs appears Use the arrow keys to select the desired HBA then press ENTER The Fast UTIL Options menu appears 3 Select Configuration Settings from the menu 4 Select Host Adap...

Page 55: ...ality for the storage system This configuration does not cover the impact of zoning changes to other devices that will use the same connections You should confirm your overall topology requirements an...

Page 56: ...splay depends on whether there are multiple QLogic HBAs installed c Select Configuration Settings from the menu d Select Selectable Boot Settings from the Host Adapter Settings menu then select the fi...

Page 57: ...do not appear in any other zones or configurations that are enabled Important If you have previously soft zoned servers they will not adhere to the new configuration unless they are restarted Refer to...

Page 58: ...igurations that boot from Fibre Channel However the BIOS for the disk s SCSI adapters must be disabled You should also disconnect any SCSI disks before installing Windows Reconnect or add SCSI hard di...

Page 59: ...drives you should disable BIOS on any of the server s integrated SCSI adapter s because SCSI BIOS is not required to boot from CD ROM Disable or remove any IDE HDD drives For servers with SCSI CD ROM...

Page 60: ...n the array model the HBA may not yet detect any LUNs or it may detect a LUNZ labeled disk This is normal behavior Leave the server here so the HBA will remain active while you configure the storage a...

Page 61: ...e Device window select the CLARiiON port WWN from which you want to boot After you select the WWN if there is more than one LUN detected select the boot LUN number from the next window 11 When all par...

Page 62: ...F6 in time to add the drivers restart the server to try again 3 When prompted for additional drivers select S 4 Insert the EMC HBA Drivers diskette for your OS Then press ENTER to continue 5 Select th...

Page 63: ...then appear as Unpartitioned Space mentioned above If you are reinstalling Windows the Setup software prompts you to overwrite or upgrade To overwrite press ESC and follow instructions To upgrade pre...

Page 64: ...t Verify that the Fibre Channel HBA drivers and Windows 2000 only digital signatures are installed and started as described in the next section Verifying HBA Driver and Digital Signature Installation...

Page 65: ...able After reassigning C you should receive a message requiring you to reboot for the new assignment to take effect 2 Reboot the server On system restart you may receive virtual memory errors this is...

Page 66: ...cumentation for your array type After the host agent has started and registered the new HBA paths you should refresh the host connections in the storage group to ensure all available paths are assigne...

Page 67: ...ilability features of the HBA boot BIOS you must configure additional Boot Port Name entries in the BIOS for any additional SP ports from which you want the BIOS to attempt to boot during system start...

Page 68: ...igure has its own CTRL Q BIOS prompt reboot the server and configure that HBA s Boot Port Name entries as you have done here 6 Trespass the LUN and repeat steps 1 through 5 to configure any paths over...

Page 69: ...hanges to save the changes you made to the current adapter 8 Press ESC to exit the Fast UTIL Options menu 9 Reboot the server Trespassing the Boot LUN Using atf_trespass Follow these steps to use the...

Page 70: ...ds in the following form to transfer it to SP A cd Program Files emc atf atf_trespass atf_sp0 0 1 n These commands transfer the boot LUN to the other SP so you can configure it for failover in the HBA...

Page 71: ...occurs the server will not be able to find the boot LUN or Windows operating system To avoid this problem either power up the storage system and fabric before the server or if the server is so equipp...

Page 72: ...Configuring a Symmetrix Boot Device EMC CLARiiON Shut down and power off the server Replace the HBA in the identical location and reconnect cabling Fabric configuration only Repeat the procedure under...

Page 73: ...spass using CLI or Manager With Manager enable LUN Auto Assignment in LUN properties Multipath or Trespass This automatic operation allows no disruption of service The delay caused by this operation m...

Page 74: ...OS has loaded Path failures while the OS is loading will require the host to reboot before successfully completing the boot process Refer to How a Server Responds to Failure in the Boot LUN Path on pa...

Page 75: ...apter Off loading the host frees the system to perform other tasks and optimizes system performance Installing the HBA Driver 4 2 Windows 2003 STORPort Updates 4 2 Updating the HBA Driver in a Windows...

Page 76: ...he EMC Support Matrix with the HBA driver revisions Install this hotfix before installing the HBA driver To install the driver into a Windows 2000 or Windows 2003 host fol low these steps 1 Boot the h...

Page 77: ...ontaining the driver for example A then click OK 11 Select the appropriate QLogic HBA from the list of drivers that appears then click Next 12 Click Next in the next dialog 13 Click YES to continue th...

Page 78: ...essary with Windows 2000 or Windows 2003 2 From the Windows taskbar click Start Programs Administrative Tools Computer Management 3 In the left pane of the Computer Management dialog click the Device...

Page 79: ...e select NO then click Close 15 If the system again requests that you reboot the system and you have other adapters to update select NO then click Close 16 If you have other adapters to update select...

Page 80: ...the self extracting executable installation package available in the EMC QLA4010 CD ROM kit or from the qLogic website http www qlogic com During installation you may choose whether to install both t...

Page 81: ...I the left pane displays discovered iSCSI HBAs Click on the desired HBA in order to change its settings The GUI defaults to the HBA Options dialog selected with the row of tabs at the top From the HBA...

Page 82: ...sing the SANsurfer GUI Click Save HBA under the Network dialog box in the GUI The target should be detected by SANsurfer in the Target Settings dialog Click SAVE Settings to bind the targets If the ta...

Page 83: ...A TOE To update firmware on your iSCSI HBA click the Firmware tab on the HBA Options dialog Click Select Firmware to Download In the window that appears type in the path to the firmware file that you...

Page 84: ...The firmware will be loaded to the specified HBA Once loaded SANsurfer will reset the HBA so that the new firmware will take effect Boot BIOS for the iSCSI HBA can be loaded in a similar fashion From...

Page 85: ...igure your iSCSI targets click the Target Settings tab from the SANsurfer iSCSI HBA Manager window To add your target click the green plus sign on the right side of the Target Settings dialog You are...

Page 86: ...he dialog You can set a default name and secret for all targets or click the indi vidual target and enter unique name and secret settings for that tar get Note that initiator CHAP settings do not get...

Page 87: ...formation has been discovered properly you will see active connections under the Target Information dialog Also you can few active targets under the HBA in the left pane as shown in this dia gram SANs...

Page 88: ...Copy the Boot BIOS BIN file and QLogic flash utility onto the floppy For the latest version of Boot BIOS refer to the EMC support matrix The necessary files are ql4010rm bin iFLASH exe and dos4gw exe...

Page 89: ...ay the complete IQN iSCSI Qualified Name for the iSCSI HBA This is similar to the WWN for a fibre channel HBA Make a note of the IQN for LUN masking purposes if LUN masking is in use on your storage a...

Page 90: ...N 23 If you have an alternate boot target configured repeat steps above to select the boot LUN for the alternate boot device 24 When all boot LUNs have been selected press ESC until you are prompted t...

Page 91: ...you were installing to an internal hard disk Choose the correct boot disk for your iSCSI HBA from the list of discovered LUNs Windows 2000 For detailed installation instructions on the HP ProLiant BL...

Page 92: ...4 4 18 EMC Fibre Channel with QLogic HBAs in the Windows Environment Installing and Configuring the QLogic QLA4010 iSCSI HBA TOE QLogic_Windows book Page 18 Thursday March 10 2005 10 31 AM...

Page 93: ...endix contains additional information about third party software used with Windows hosts QLogic SANSurfer SANBlade Manager A 2 VERITAS Volume Manager 3 x for Windows 2000 A 4 Third Party Software QLog...

Page 94: ...ons are posted in the EMC section on the QLogic website This Windows utility provides information on the installed QLogic HBAs driver versions mapped targets statistics and configuration settings It a...

Page 95: ...y and display correction for LUNs on non owning SP This functionality is supported by QLogic all usage questions and support issues should be directed to QLogic SANSurfer 2 0 25 cannot be used to upgr...

Page 96: ...connected to systems running VERITAS DMP Users of EMC ControlCenter 5 1 and greater should consult their ControlCenter documentation for directions on making this change Other users must contact their...

Page 97: ...vers for Windows 2003 configurations VERITAS Foundation Suite 4 2 Foundation suite encompasses VERITAS Volume Manager as well as other available volume management software utilities Refer to the EMC S...

Page 98: ...A A 6 EMC Fibre Channel with QLogic HBAs in the Windows Environment Third Party Software QLogic_Windows book Page 6 Thursday March 10 2005 10 31 AM...

Page 99: ...ubleshooting B 1 B Invisible Body Tag This appendix contains information on troubleshooting problems Problems and Solutions B 2 Troubleshooting QLogic_Windows book Page 1 Thursday March 10 2005 10 31...

Page 100: ...e listed as Unknown Unreadable and Unallocated Solution This is normal behavior when multiple paths are available PowerPath is not installed and the initiator type is registered in PowerPath mode arra...

Page 101: ...3001C ErrorCode Target device queue full Solution Upgrade to the latest HBA driver This was corrected in version 8 2 2 25 and later drivers Problem 5 Windows 2000 Hosts running less than SP4 could be...

Page 102: ...n SANSurfer 2 0 25 does not support flashing the 1 4x BIOS you need to use the DOS FLASUTIL utility This will be corrected in a future SANSurfer release Problem 8 IBM eServer BladeCenter HS20 Fibre Ch...

Page 103: ...tting manually 2 12 devices raw 1 2 storage 1 3 discovery disk 1 3 disk discovery 1 3 disk performance counters 3 3 disk signature 1 2 driver HBA downloading 2 2 installing in Windows 2000 host 2 16 i...

Page 104: ...lade Manager A 2 server response to failure in boot LUN path 3 37 servers Fibre Down 2 10 Stratus ftServers 2 9 settings NVRAM 2 8 2 10 soft zoning switch 3 20 storage devices 1 3 STORPort installatio...

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