Elli ID. Charger, Manual

Page: 46 / 204

44
ID. Charger
EN
Tr
oubleshoo
ting
Earth leak
age
Charging not possible
The wallbox has detected a current leakage
to ground (earth) caused by the vehicle.
— If the vehicle is connected to the wallbox,
disconnect it. Wait until the wallbox is idle
before reconnecting your vehicle.
— If the vehicle is not connected to the wallbox,
have the wallbox switched off at the power
supply cabinet. Have the wallbox switched on
again for a reboot.
— If the error still occurs, inspect the charging cable
and the connector for dirt or damage.
— If the error is not corrected, contact your
customer support.
In
valid CT
c
oil c
onfigura
tion
Charging not possible
— Have the settings of the DIP-switches checked
to match the configurations shown in this manual.
R
ela
y sta
te misma
tch
Charging not possible
The output relays are welded together.
WARNING: Risk of electric shock
If the wallbox is powered on, there may be live
voltage in the charging connector.
1. Have the wallbox switched off at
the power supply cabinet.
2. If the vehicle is still connected to the wallbox,
unplug the charging cable from your vehicle
and attach the cap on the cable connector.
3. Have the wallbox switched on again for a reboot.
4. If the error still occurs, have the wallbox switched
off permanently and secured. Call your customer
support and have the wallbox replaced.