Elli ID. Charger, Manual

Page: 43 / 204

ID. Charger
41
EN
Troubleshoo
ting
10. Troubleshooting
Refer to Status indication for the description of the LED indications of the wallbox.
DANGER
Operating damaged electric devices will result in the risk of electric shock,
which will cause severe injury or death.
— Troubleshooting must only be done by a qualified electrician unless otherwise stated.
WARNING
Ignoring an error indicated on the wallbox may result in the risk of electric shock,
which can cause injury or death.
— If any of the listed errors persists, get in contact with your customer support at
volkswagen-support@elli.eco to get further advice and to avoid damage to your wallbox.
10.1. Error states of the wallbox
LED states
Wallbox
status
Explanation
Ener
gy
sa
ving
Charging possible
— Connect the wallbox to the vehicle
to start the wallbox.
Off
Charging not possible
— Check that the power supply to the wallbox
is switched on at the power supply cabinet.
HMI Cable
no
t
connected
Charging not possible
— Have the HMI cable checked
for a proper connection.
Ov
er
-tempera
tur
e
dera
ting
Charging possible
Due to high temperature, the wallbox only allows
charging at a lower power. When the wallbox has
cooled down, it will resume charging at the
maximum power.