© EA Elektro-Automatik in 2022, this information is subject to change without notice
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5.
Contact and support
5.1
General
Repairs, if not otherwise arranged between supplier and customer, will be carried out by the manufacturer. For this the de-
vice must generally be returned to the manufacturer. No RMA number is needed. It’s sufficient to package the equipment
adequately and send it, together with a detailed description of the fault and, if still under guarantee, a copy of the invoice, to
the following address.
5.2
Contact options
Questions or problems with operation of the device, use of optional components, with the documentation or software, can
be addressed to technical support either by telephone or e-Mail.
Headquarter
eMail addresses
Telephone
EA Elektro-Automatik GmbH
Helmholtzstr. 31-37
41747 Viersen
Germany
Technical support:
[email protected]
All other issues:
[email protected]
Switchboard: +49 2162 / 37850
Support: +49 2162 / 378566
