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The door will not open:
The programme is still running.
• Wait the end of the wash cycle.
The door lock has not been released.
• Wait until the pilot light DOOR LOCK has gone out.
There is water in the drum.
• Select the spinning programme to empty out the water.
Malfunction
Possible Cause / Solution
The appliance does not empty and/or
does not spin:
The drain hose is squashed or kinked.
• Check the drain hose connection.
The option RINSE HOLD or NO SPIN programme
has been selected.
• Select the SPIN ONLY programme.
• Select the SPIN ONLY programme and the NO
SPIN option together (drain action).
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
There is water on the floor:
Too much detergent or unsuitable detergent (creates
too much foam) has been used.
• Reduce the detergent quantity or use another one.
Check whether there are any leaks from one of the
inlet hose fittings. It is not always easy to see this as
the water runs down the hose; check to see if it is
damp.
• Check the water inlet hose connection.
The inlet hose is damaged.
• Change it with new one.
Unsatisfactory washing results:
Too little detergent or unsuitable detergent has been
used.
• Increase the detergent quantity or use another one.
Stubborn stains have not been treated prior to
washing.
• Use commercial products to treat the stubborn
stains.
The correct temperature was not selected.
• Check if you have selected the correct
temperature.
Excessive laundry load.
• Introduce into the drum less laundry.
AFFINITY_EN_NO BRAND.qxd 11/07/2008 13.39 Page 19
