16
PROBLEMS WITH YOUR APPLIANCE
You can solve many common problems easily, saving you the cost of a possible service call.
Try the suggestions below to see if you can solve the problem before calling customer service.
TROUBLESHOOTING GUIDE
PROBLEM
POSSIBLE CAUSE
REMEDY
Appliance does not
operate.
•
Appliance is not connected to a power
supply.
•
The appliance is turned off.
•
The circuit breaker tripped or a blown fuse.
•
Connect the appliance.
•
Switch on the appliance.
•
Switch on circuit breaker or
replace fuse.
Appliance is not
cold enough.
•
The temperature is not set correctly.
•
The ambient temperature could require a
higher temperature setting.
•
The door was opened too often.
•
The door was not closed completely.
•
Door is not hermetically-sealed.
•
The condenser is too dirty.
•
The ventilation opening is blocked or too
dusty.
•
Check the set temperature.
•
Set a higher temperature.
•
Do not open the door more often
than necessary.
•
Close door properly.
•
Check the door seal and clean or
replace.
•
Clean the condenser when
necessary.
•
Clear the obstructions and clean
the dust.
Appliance turns
itself on and off
frequently.
•
The room temperature is higher than
average.
•
A large amount of bottles has been added to
the unit.
•
The door is open too often.
•
The door is not closed completely.
•
The door gasket does not seal properly.
•
Put the appliance in a cooler
place.
•
Leave the appliance to work for a
while until the set temperature
has been reached.
•
Do not open the door more often
than necessary.
•
Close door properly.
•
Check the door seal and clean or
replace.
The light does not
work.
•
Appliance is not connected to a power
supply.
•
The circuit breaker tripped or a blown fuse.
•
The light was switched off on the control
panel.
•
Connect the appliance.
•
Switch on circuit breaker or
replace fuse.
•
Switch on the light.
Vibrations.
•
The appliance is not properly level.
•
Level the appliance with the
adjustable feet.
The rattling noise may come from the flow of the refrigerant, which is normal. As each
cycle ends, you may hear gurgling sounds caused by the flow of refrigerant in your
appliance.
If temperature fluctuations occur, the contraction and expansion of the inner walls may
cause popping and cracking noises.
The appliance
seems to make too
much noise.
•
The appliance is not properly level.
•
Level the appliance with the
adjustable feet.
The door will not
close properly.
•
The appliance is not properly level.
•
The door was reversed and not properly
installed.
•
The gasket is dirty.
•
The shelves are out of position.
•
Level the appliance with the
adjustable feet.
•
Check the door hinge and
reassemble correctly.
•
Clean the door gasket.
•
Check the shelves and refit
correctly.
Display “E0”, “E1”.
“E2”, “E3”, “E4”,
“E5” or “E7”.
•
“E0” indicates the communication error for 3
zone models.
•
“E1” or “E2” indicates that the air
temperature sensor is failed.
•
“E3” or “E4” indicates that the defrost
•
Call for service.
