Problem
Possible cause
Remedy
There is no spark when
you try to activate the
spark generator.
The hob is not connected
to an electrical supply or it
is connected incorrectly.
Check if the hob is correct‐
ly connected to the electri‐
cal supply. Refer to the
connection diagram.
There is no spark when
you try to activate the
spark generator.
The fuse is released.
Make sure that the fuse is
the cause of the malfunc‐
tion. If the fuse releases
again and again, contact a
qualified electrician.
There is no spark when
you try to activate the
spark generator.
Burner cap and crown are
placed incorrectly.
Place the burner cap and
crown correctly.
The flame extinguishes im‐
mediately after ignition.
Thermocouple is not heat‐
ed up sufficiently.
After lightning the flame,
keep the spark generator
activated for equal or less
than 10 seconds
The flame ring is uneven.
Burner crown is blocked
with food residues.
Make sure that the injector
is not blocked and the
burner crown is clean.
The burners do not work.
There is no gas supply.
Check the gas connection.
The flame colour is orange
or yellow.
The flame can look orange
or yellow in some areas of
the burner. This is normal.
The oven does not heat
up.
The oven is deactivated.
Activate the oven.
The lamp does not oper‐
ate.
The lamp is defective.
Replace the lamp.
Steam and condensation
settle on the food and in
the cavity of the oven.
You left the dish in the
oven for too long.
Do not leave the dishes in
the oven for longer than 15
- 20 minutes after the
cooking process ends.
The oven does not heat
up.
The clock is not set.
Set the clock.
The oven does not heat
up.
The necessary settings are
not set.
Make sure that the settings
are correct.
The turnspit does not ro‐
tate.
The turnspit is not correctly
installed into the turnspit
hole.
Refer to "Using the turn‐
spit".
It takes too long to cook
the dishes or they cook too
quickly.
The temperature is too low
or too high.
Adjust the temperature if
necessary. Follow the ad‐
vice in the user manual.
ENGLISH
25
Summary of Contents for EKK615
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