E L A N H O M E S Y S T E M S
Page 52 © ELAN Home Systems 2009 • All rights reserved.
DT22-240
INSTALLATION MANUAL
ETHERNET Control Troubleshooting Procedures
Symptom
Possible Cause/s
What an authorized installer can do
Not able to
download firm
-
ware update.
1. Ethernet I.P. address
incorrect.
2. Router or DSL
Modem not connected
or powered up.
3. Ethernet signal path
wiring bad.
Verify Ethernet I.P. address.
Verify connectivity and Power status.
Verify Ethernet wiring.
Signal Reception Control Troubleshooting Procedures
Symptom
Possible Cause/s
What an authorized installer can do
No signal
reception, or
poor signal
reception
1. Antenna not
plugged in to DT22-
240.
2. Antenna signal path
wiring bad.
Verify antenna connection.
Verify antenna cable wiring
Technical Support
If, after carefully following the steps in the
Troubleshooting
section, you
are unable to resolve issues with the installation or operation of the DT22-
240, please call ELAN Technical Support at 1-800-622-ELAN (3526).
Summary of Contents for DT22-240
Page 1: ......
