TECNOEKA Srl ___________________________________________________________ operating and instruction manual
page 36 _____________________________________________________________________________________________
16. The Warranty
Your appliance is covered by warranty. The seller will replace or repair (and his decision will be final), free of
charge for the customer, only those parts that are defective due to a manufacturing fault on condition that,
under penalty of forfeiture:
for domestic equipment, the customer notifies the fault within two months from the date when
he/she discovered it and anyway within 2 years form the date of purchase;
for professional equipment, the customer notifies the fault within 8 days from the date when
he/she discovered it and anyway within 12 months from the date of purchase,
enclosing a copy of the invoice or receipt proving the purchase.
Apart from the case when the customer cannot produce the invoice or receipt proving the purchase or
when the above-mentioned terms are not complied with, the warranty is expressly excluded in the
following cases:
1)
faults or breakage caused by the transport;
2)
wrong or incorrect installation of the product (for instance because of insufficient draught of the
flue or exhausts) in light of the instructions given in the user’s handbook supplied with the
product;
3)
inadequate or abnormal electrical, hydraulic and/or gas supplies;
4)
carelessness, negligence or incompetence in using the product in light of the instructions given in
the user’s handbook supplied with the product;
5)
use of the product for uses different from the one for which it was built or anyway in a manner not
compliant with the instructions given in the user’s handbook supplied with the product;
6)
tampering with the product;
7)
adjustments and/or maintenance and/or repairs carried out by unauthorised personnel and/or with
non original spare parts;
8)
inadequate or careless maintenance of the product in contrast with the user’s handbook supplied
with the product;
9)
damages caused by fire, natural disasters and accident as well as by any cause not attributable to
TECNOEKA SRL.
In addition painted or enamelled parts, knobs, handles, mobile or removal plastic parts, light globes, glass
parts, refractory stones, electronic parts and any accessory parts and transport from the consumers, final
user and/or purchases location to Tecnoeka srl and vice versa are excluded from the warranty.
Replacement costs of the oven and relative installation expenses are also excluded from the warranty.
TECNOEKA SRL cannot be held responsible for any damages, either direct or indirect, caused by the
product breaking down or following its non-use.
Any repairs carried out during the warranty do not cause said warranty to be extended or renewed.
Nobody is authorised to modify the terms and conditions of the warranty or to issue new verbal or written
warranties.
Any dispute shall be settled by the competent Court in Padua.
Warning for the Buyer:
1.
the cooking appliance is designed only for cooking purposes while the heating appliance is
designed only for heating domestic environments;
2.
TECNOEKA S.r.l. does not install the appliances; the seller shall be responsible for any installation
carried out;
3.
TECNOEKA S.r.l. cannot be held responsible for any damages, either direct or indirect, to people,
pets or property caused by the appliance breaking down or following its non-use.
The Manufacturer cannot be held responsible for any inaccuracies due to misprints or mistakes in copying
in this handbook. The Manufacturer reserves the right to modify the products as he deems fit, also in the
interest of the user, without affecting the vital characteristics of functionality and safety.
17. Availability and supply of spare parts
TECNOEKA SRL keeps and ensures the availability of spare parts for a maximum of 24 months from the
date of the sales invoice of the finished product to the dealer. Availability cannot be guaranteed after said
period.
