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Checking network connections
Printing to the Fiery X3e
If the customer can print a Fiery X3e Test Page but cannot print a job from a computer
on the network, you may have to make a service call. However, first make sure the
network administrator has done the following:
• Checked all components of the network including cables, connectors, terminators,
network adapter boards, and network drivers.
• Activated the network and used it to communicate with other printers.
• Checked the corrective actions listed in “Fiery X3e Error Messages” in the Job
Management Guide.
• Confirmed that the applicable network settings in Setup (such as AppleTalk zone, IP
address, Subnet mask, and Gateway address) match the settings used in the network.
When you make a service call, check the Fiery X3e faceplate at the side of the copier to
make sure that the appropriate network connection is in place.
Print quality problems are difficult to trace. Before you try to troubleshoot print quality
problems, print a Test Page to make sure that the copier does not need servicing or
adjusting. Also, make sure the correct paper is being used in the copier.
N
OTE
:
EPS file generation is not completely standardized among applications. Some users
may encounter problems while printing certain EPS files.
