EFI Fiery EX700i Configuration And Setup Download Page 62

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ROUBLESHOOTING

Summary of Contents for Fiery EX700i

Page 1: ...EX700i Print Server Integrated Fiery Color Server Configuration and Setup...

Page 2: ...2011 Electronics For Imaging Inc The information in this publication is covered under Legal Notices for this product 45099416 22 June 2011...

Page 3: ...X700i network installation 12 Network Server Setup requirements 13 Windows networks 13 AppleTalk networks 13 UNIX networks 14 PREPARING FOR EX700I SETUP 15 Levels of access and control 15 Users and Gr...

Page 4: ...ch panel 24 Accessing Setup options 25 Types of Setup screens 26 Saving changes 26 Menu tabs 26 Jobs tab 26 Info tab 27 Scan tab 27 Tools tab 28 Setup tab 28 EX700i Setup from the digital press touch...

Page 5: ...configuration 48 Backing up the entire EX700i 48 Creating and managing Server Presets 48 USB printing 49 Mobile device printing 50 EX700i Setup for Direct Mobile Printing 50 Additional Direct Mobile P...

Page 6: ......

Page 7: ...ating systems and system requirements see Welcome This document covers the following topics Network connectors on the EX700i Print Server Integrated Fiery Color Server Information specific to the EX70...

Page 8: ...ws 7 Topics for which additional information is available by starting Help in the software Tips and information A warning concerning operations that may lead to death or injury to persons if not perfo...

Page 9: ...rn recycling and treatment of batteries and accumulators If your product contains non removable batteries the entire product is already covered by the EU WEEE Waste Electrical and Electronic Equipment...

Page 10: ...otocols rules that enable computers on a network to communicate with each other AppleTalk Bonjour TCP IP which also includes the DHCP FTP HTTP IMAP IPP IPv4 IPv6 LDAP LPD NBT POP3 Port 9100 SMB SMTP S...

Page 11: ...mpanies your network 2 Physically connecting the EX700i to a functioning network Prepare a network node for the EX700i Obtain cable route it to the location where the EX700i is to be installed and att...

Page 12: ...nnection EX700i Prepare a network node Connect the EX700i to the network EX700i Setup Configure default settings for the options in the Setup menus Client computer Setup At computers where users print...

Page 13: ...ond to the changed environment Changing network or port settings may require that you make changes to other Setup options as well Windows networks The EX700i requires a valid IP address subnet mask an...

Page 14: ...The EX700i is a printer controller that understands lpr protocols The EX700i has a remote printer name you must use in order to communicate with it successfully Regardless of the UNIX system you use...

Page 15: ...en you configure the EX700i during Setup you implement a particular level of control by configuring these elements Users and Groups Print connections Access to WebTools Users and Groups With Configure...

Page 16: ...er name and password if they create files from the printer driver for printing later such as an e mail attachment that is sent to the EX700i Because jobs that are sent through FTP do not require a pri...

Page 17: ...print connections Deleting fonts Controlling print jobs from the job management tools Overriding job settings Setting default settings for print options Calibrating the EX700i Operator privileges Use...

Page 18: ...drive for printing at a later time or for reprinting Because the Hold queue is a storage area jobs sent to it cannot proceed through the printing process until the operator intervenes using the job m...

Page 19: ...lities Downloads Downloads allows users to download installers for printer drivers and other software directly from the EX700i To use this WebTool you do not need a password For more information see P...

Page 20: ...from an e mail address not in the authorized list is deleted For more information see page 52 Restricting IP addresses ports and MAC addresses To restrict unauthorized connections to the EX700i you c...

Page 21: ...elp Connecting network cable to the EX700i This section includes an illustration of the EX700i back panel and provides information about connecting the EX700i to the network Back view of the EX700i 1...

Page 22: ...OR EX700I SETUP 22 1 Power switch 2 Power button 3 Crossover Ethernet connector 10 100 BaseT 4 Network connector 10 100 1000 BaseT 5 USB ports 6 Digital press interface 4 5 6 Integrated Fiery Color Se...

Page 23: ...and any time Server software is reinstalled Then perform the remaining Setup options from Configure When the network or user printing environment changes change the options accordingly You can perfor...

Page 24: ...ment at your site EX700i Setup from the digital press touch panel Setup allows you to configure the EX700i to communicate with other devices and manage print jobs sent to it This section describes usi...

Page 25: ...igital press touch panel press Web Applications 3 Make sure that the EX700i is Idle If Printing or RIPping appears the EX700i is processing and you must wait until the system finishes and reaches Idle...

Page 26: ...ress the arrow next to the list and choose the setting Binary questions Enable or disable a feature using these options To enable an option press the check box next to it press again to clear the opti...

Page 27: ...may include Server Name color settings printer model and date and time the Test Page was printed Configuration Prints the Configuration page which gives the current server and device configuration Th...

Page 28: ...onnected and functioning network default settings are used that may not meet your needs Configure options only for the network systems that are currently used at your site If your network requirements...

Page 29: ...ame if you restart the EX700i You must change the default to a valid address for your network Subnet Mask 255 255 255 0 Set the subnet mask for printing with TCP IP on your network Confirm the subnet...

Page 30: ...00i can seek authentication from an 802 1x authentication server such as a RADIUS server often through an intermediate access point an authenticator The EX700i seeks this authentication at startup or...

Page 31: ...PEAP MSCHAPv2 as the EAP type and want the EX700i to use a trusted root certificate when communicating with the authentication server If you want the EX700i to validate the server certificate place th...

Page 32: ...ws WebTools from a supported Internet browser Command WorkStation TO ENABLE ACCESS TO WEBTOOLS ENSURE THAT THE FOLLOWING ITEMS ARE ENABLED A valid unique IP address subnet mask and gateway address for...

Page 33: ...Station 2 Log on with Administrator privileges 3 Choose Configure from the Server menu Regardless of the method you use the following dialog box appears Using Configure For information about using Con...

Page 34: ...this option is set to No jobs with fonts that are unavailable on the EX700i hard disk generate a PostScript error and do not print This setting does not apply to PDF files font substitution occurs aut...

Page 35: ...rs however are not displayed Font Pitch char in 0 44 99 99 default is 10 00 If the default PCL font selected in Font Number represents a fixed pitch scalable font determine the width of scalable type...

Page 36: ...a FreeForm master on the EX700i Print to PS Error Yes No Specify whether the EX700i should print the available portion of a print job when it encounters a PostScript error Select Yes to print the port...

Page 37: ...O ENABLE ACCESS TO WEBTOOLS ENSURE THAT THE FOLLOWING ITEMS ARE ENABLED A valid unique IP address subnet mask and gateway address for the EX700i Print a Configuration page to acquire the EX700i IP add...

Page 38: ...700i default language page 39 Clearing the EX700i page 47 Configuration page page 55 Connecting the EX700i to the network page 21 Creating and managing Server Presets page 48 Job Log Setup Configure H...

Page 39: ...tor passwords and the access privileges they allow see page 16 Keep track of the passwords that you set Setting the EX700i language formats and units From Configure you can specify the EX700i language...

Page 40: ...server at the customer s organization to allow the EX700i to receive updates see page 44 While updates are being installed you cannot print to the EX700i Schedule the automatic updates when no one pl...

Page 41: ...and download updates at any time using the Check Now feature from the Fiery Advanced Controller Interface Use Check Now to view and manually download updates that are available for installation Patch...

Page 42: ...rom Command WorkStation or WebTools NOTE While updates are being installed you cannot print to the EX700i Schedule automatic updates when no one plans to print The EX700i may also need to reboot sever...

Page 43: ...Enable System Updates in Command WorkStation or WebTools 3 Specify how often the EX700i contacts the Update Server This feature sets a schedule for installing downloading and notification of updates 1...

Page 44: ...ither the Fiery Advanced Controller Interface or from Configure The differences are noted 6 Select Use Proxy Fiery Advanced Controller Interface or Enable Proxy Configure and type the appropriate info...

Page 45: ...Preferences dialog box appears 2 Click Check Now at the bottom of the screen and then do any of the following To view a description of an update select it in the list To install the update click Inst...

Page 46: ...o review Before updating the EX700i on page 40 before using Check for Product Updates TO INSTALL UPDATES USING CHECK FOR PRODUCT UPDATES 1 Launch a Web browser type the IP address or DNS name of the E...

Page 47: ...edia at the same time that you store and save data on the EX700i hard disk Never damage or reset the EX700i hard disk and do not turn off the system while accessing the hard disk For instructions on h...

Page 48: ...on login names and passwords Custom spot colors Backing up the entire EX700i With the Fiery Clone Tool you can copy the contents of the EX700i hard disk to an image file and then save the image file t...

Page 49: ...irect 4 Save the files from the computer to the USB drive Files copied to the Print Hold and Direct folders are downloaded to the corresponding print connection on the EX700i when you connect the USB...

Page 50: ...onfigure Network Protocol TCP IP Security Specify ports to enable or Enable Port Filtering Checked Available Ports 5353 Multicast DNS Checked Available Ports 80 HTTP Checked Available Ports 631 IPP Ch...

Page 51: ...inting is running on more than one EX700i be sure to assign a distinct Bonjour name to each EX700i User authentication problems will result if you have more than one EX700i sharing the same name Make...

Page 52: ...ave print access Only users whose e mail addresses are in the Print address book are authorized to submit jobs via e mail to the EX700i Unauthorized users receive an e mail reply that their job was no...

Page 53: ...Print name domain or display name name domain Added to Address Book name of address book For example Added to Address Book Print List of addresses added to the address book The EX700i also lists any...

Page 54: ...ses to a text file or save the message for your records TO RESTORE AN ADDRESS BOOK TO THE EX700I 1 Start your e mail application 2 Open a new message window 3 Type the e mail address of the EX700i in...

Page 55: ...n on this page such as the current printer default settings TO PRINT THE CONFIGURATION PAGE FROM COMMAND WORKSTATION In Command WorkStation choose File Print Server Configuration or In Command WorkSta...

Page 56: ...gent to the Hold queue At low traffic times the administrator or a user of the job management tools with Operator privileges can move or copy all the hold queue jobs to the print queue for printing Re...

Page 57: ...ck panel is set to ON and then press the power button once to power on the Integrated Fiery Color Serveri 2 Wait approximately 1 minute as the Integrated Fiery Color Server completes the startup seque...

Page 58: ...dia see Command WorkStation Help You can turn on PostScript error reporting as a print option from Mac OS applications Printer not found Most failures to find a printer on the network are due to confl...

Page 59: ...page On the client computer The appropriate network protocols must be loaded In this location For this item TCP IP networks See Server Setup Server Name option Administrator defines name Configure Hel...

Page 60: ...essage is displayed The problem can occur when The EX700i is initially turned on The EX700i restarts You change settings affecting the server address and do not reconfigure the connection to the serve...

Page 61: ......

Page 62: ...TROUBLESHOOTING 62...

Page 63: ...g connection problems 59 Configure WebTool 19 configuring a proxy server system updates 44 connecting network cable 21 Convert Paper Sizes option 34 Courier font substitution with 34 Cover Page option...

Page 64: ...ing 39 Operator privileges 17 setting 16 PDF files font substitution in 34 Pitch option 35 Points option 35 Port Setup Ethernet Setup 29 PostScript error 36 Print Master option 36 Print queue describe...

Page 65: ...erminology general 8 touch panel display accessing Setup 26 illustrated 26 troubleshooting Command WorkStation connection problems 60 connection to printer fails 58 Printer not found in the selection...

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