EDS - TECHNICAL INSTRUCTIONS
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EDS WARRANTY GENERAL CONDITIONS
1. OBJECT
EDS S.r.l. - Via Cà Nova Zampieri 6, 37057 S. G. Lupatoto - Verona,
Italy (hereinafter “EDS”), guarantees its products to be free from
defects in materials or workmanship within the terms and conditions
of this Warranty. A product found by EDS to be defective will be
repaired or replaced, at the option of EDS, within 24 month after
receipt of the product by EDS or an authorized EDS Service Center.
Please note that in addition to this policy you may have specific legal
rights granted by your national or state laws regarding warranties of
consumer products.
2. NOT COVERED
This warranty does not cover products which reached the end of
their normal lifespan, does not cover damage resulting from
accidents, alteration, neglect, misuse or abuse, lack of reasonable
or proper maintenance, corrosion, improper assembly, repairs
improperly performed or replacement parts improperly installed, use
of replacement parts or accessories not conforming to EDS’s
specifications, use of component parts not manufactured or supplied
by EDS, modifications not recommended or approved in writing by
EDS, normal wear and deterioration occasioned by the use of the
product. This warranty also does not cover cosmetic imperfections
in the surface, finish, or appearance of the product which were
apparent or discoverable at the time of purchase of the product or
damage occurring during shipment or transport of the product. This
warranty also does not cover tools and other consumables or any
expenses related to the transportation of the product to or from EDS
or an authorized EDS Service Center.
3. PURCHASER
This warranty is made only with the original purchaser of the product
and does not extend to any third parties. The rights of the Purchaser
under this warranty may not be assigned.
4. TERM
The term of this warranty shall commence on the date of retail
purchase and shall continue for a period of 24 month.
5. ENTIRE AGREEMENT
This warranty supersedes any and all oral, express or written
warranties, statements orundertakings that may previously have
been made, and contains the entire Agreement of the parties with
respect to the warranty of the product. Any and all warranties not
contained in this Agreement are specifically excluded.
6. DAMAGES
Except as expressly provided by this warranty, EDS shall not be
responsible for any incidental or consequential damage associated with
the use of the product or a claim under this agreement, whether the
claim is based on contract, tort or otherwise. The foregoing statements
of warranty are exclusive and in lieu of all other remedies.Some states
do not allow the exclusion or limitation of incidental or consequential
damages, so this limitation or exclusion may not apply to you.
7. DISCLAIMER
Any implied warranty of merchantability or fitness for a particular
purpose and all implied warranties arising from a course of dealing,
usage of trade, by statute or otherwise, is hereby strictly limited to
the term of this written warranty. This agreement shall be the sole
and exclusive remedy available to the Purchaser with respect to the
purchase. In the event of any alleged breach of any warranty or any
legal action brought by the purchaser based on alleged negligence
or other tortuous conduct by EDS, the Purchaser’s sole and exclusive
remedy will be repair or replacement of defective materials as stated
above. No dealer and no other agent or employee of EDS is authorized
to modify, extend or enlarge this warranty. The performance of any
warranty service under this Agreement is not an admission or
agreement that the design or manufacture of a product is defective.
8. PROCEDURE
In the event of a defect covered by this warranty, the purchaser should
contact EDS - Via Cà Nova Zampieri 6, 37057 S. G. Lupatoto - Verona,
Italy or an authorized EDS Service Center. To be honored, claims
must be submitted within the 24 month warranty period (according
to the product) and within eight (8) days of discovery of the defect.
The determination whether the defect is covered by this warranty is
within the sole discretion of EDS. EDS reserves the right to
discontinue products and to change specifications for existing
products at any time without notice and shall not be obligated to
incorporate new features into products previously sold, even if those
products are returned under a warranty claim. EDS may replace
defective parts with similar parts of similar quality in the event that
identical parts are unavailable. The purchaser must obtain advance
authorization in writing before returning any product to EDS for
warranty inspection. A return authorization number will be issued and
must conspicuously appear on the outside of the product’s packaging.
The issuance of an authorization number does not constitute
acceptance of the claim, which will be evaluated by EDS upon its
inspection of the product. The product should be cleaned and securely
packed to prevent damage during shipment and must be
accompanied by a letter specifying or including the following items
of information:
a) dated receipt or other proof of date of retail purchase;
b) a copy of the warranty;
c) EDS part number;
d) detailed description of the problem experienced with the product,
including a chronology of efforts made to correct the problem;
e) identification of the components used in conjunction with the
product;
f) estimate of product usage: (i.e. accumulated mileage or time in
service);
g) your name, address, and written authorization to ship the repaired
product back to you freight collect (“C.O.D.”);
h) the product for repair must be shipped to EDS without any charge
9. APPLICABLE LAW
Any disputes arising out of this Agreement or the use of this product
will be governed by the laws of
the country of Italy and will be decided by the Courts of Verona, Italy.
