EDGE30 / EDGE2440 / EDGE40 / EDGE2460 / EDGE60 / EDGE3860
Installation and Operating Manual
Original Instruction Manual
43
Rev 2.1 July 12, 2016
A2.4
Subject to the provisions of MF&B Warranty Policy and Procedure, in cases where no labor hours
under the Flat Rate Warranty Schedule are prescribed or the customer reasonably believes the
claim will exceed the labor hours under the Flat Rate Warranty Schedule, the customer may contact
the MF&B Service Department in advance, provide an estimate of hour required, and request an
allowance or reimbursement. MF&B reserves the right to grant or deny customer’s request, in whole
or in part, in its sole discretion. If after the repair has begun, it is discovered that additional work is
required and will exceed the customer’s original estimate by more than 10%, customer must contact
the MF&B Service Department again for approval. Any claim for work not listed in the Flat Rate
Warranty Schedule or for hours in excess of the Flat Rate Warranty Schedule will be denied unless
prior written approval from the MF&B Service Department has been received and a prior agreement
has been reached as to the amount of any allowance for reimbursement.
A3 Travel Mileage
A3.1
Subject to the provisions of MF&B Warranty Policy and Procedure, the warranty reimbursement for
mileage is $0.50 per mile. Mileage reimbursement will be limited to the distance between the place
of business of the service agent to the machine location and back, up to a maximum of 120 miles
round trip. MF&B will not reimburse or pay any labor rates for travel time.
