ECOVACS WG888-12, Instruction Manual

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15
EN
NO. Malfunction Possible Causes Solutions
6
WINBOT stops moving after
adhering to the glass. WINBOT is too close to the edge of the
glass or obstacles.
Use the Direction Control buttons in the App to move
WINBOT away from the problem area and at least 10cm/4”
from window corners and obstacles. Restart WINBOT.
Alternatively, remove WINBOT from the window and put it at
least 10cm/4” from window corners and obstacles. Restart
WINBOT.
7 WINBOT is stuck. It is stuck by obstacles.
Fix the Safety Clasp and tether fi rmly. Hold WINBOT power
cord and meanwhile, use ECOVACS HOME App to move
WINBOT away from the stuck area. If the problem persists,
please contact Customer Service.