ECG Forza 5500 Giorno, Instruction Manual

Page: 15 / 60

English English
15
TROUBLESHOOTING
Problem Cause Solution
The robot suddenly stops working
during use.
The mixer may run for too long or
the ambient temperature may be
too high, resulting in the mixer's
motor temperature being too
high. The overheat protection
program and automatic switch-off
start.
Set the speed to 0, disconnect
the power supply, wait for the
mixer to cool to room temperature
and restart (in general, the mixer
needs to be allowed to cool for
15-30 minutes depending on the
room temperature).
The robot will not start even after
setting the speed.
The plug is not properly inserted
into the socket.
Make sure the plug is firmly
inserted in the socket.
Power outage. Wait until the electricity is on
again.
The mixer's head is not well
inserted.
Make sure that the mixer head is
firmly seated.
Excessive noise when the mixer is
running.
1. At high speed level the robot
will work louder than at low
level.
2. The amount of mixed food
is too large, which leads to
overloading the mixer.
3. The voltage is unstable.
4. Operating time is too long.
1. Choose the right food mixing
accessories as recommended
in the manual.
2. Make less dough at one time.
3. If the voltage is unstable, wait
until it stabilizes before use.
4. If the operating time is too
long, let the robot cool down
for a while.
The mixer's speed is decreasing or
unstable.
1. Check that the room
temperature is not too low,
which causes the lubricant in
the mixer to solidify.
2. The dough is mixed too
vigorously and in too large
an amount, which leads to
overloading the mixer.
3. There is a sudden drop in
voltage.
1. Remove the bowl and let
the mixer idle for 5 minutes
to loosen the lubricant in
the mixer and restore speed
stability.
2. Reduce the mixing volume
and let the robot run
according to the normal
working speed.
3. Once the voltage is stable, try
restarting the robot.
The robot sways and shakes
during operation.
1. The feet of the base are loose.
2. The robot is not placed on a
smooth and level worktop.
1. Make sure that the feet are
firmly attached to the base of
the mixer.
2. Always place the robot on a
smooth and level surface.
MAINTENANCE AND CLEANING
Clean immediately after each use. Always wait for all parts to come to a complete stop before disassembling.
The appliance needs approximately 20 minutes to cool down for safe handling and cleaning.
Before cleaning the appliance, first switch it off and unplug it.
Take extra care when cleaning, the blades and graters are very sharp.
• Do not use thinner, petrol, vinegar or other aggressive or abrasive cleaners or sharp and coarse tools such
as wire scrapers.
• Protect from direct sunlight, humid and dusty environment.