Call us first with questions about operating or maintaining this product at 1.800.313.5111
between 7:30 a.m. – 4:30 p.m. Eastern Standard Time, or send emails to
.
CALL US FIRST !!
SERVICE
Now that you have purchased your snow thrower, should you need repair parts or service, simply contact us at
1-800-313-5111. Be sure to provide all pertinent facts when you call.
REPAIR PARTS
Please record your serial number in the space provided below.
•
NAME OF ITEM
Snow Thrower
•
MODEL NUMBER
SN72018
•
SERIAL NUMBER
Run the snow thrower for a few minutes to melt away any
snow on the snow thrower.
Disconnect the extension cord from the snow thrower.
Examine the extension cord thoroughly for signs of wear
or damage. Replace it if it is worn or damaged.
Examine the snow thrower thoroughly for worn, loose, or
damaged parts. Check connections and screws and
tighten if necessary. To repair or replace parts, contact
our customer service help line at 1-800-313-5111.
Store the snow thrower, along with the disconnected
extension cord, in a clean, dry place out of reach of
children. Cover loosely with a tarp for added protection.
14
STORAGE
TROUBLESHOOTING
Problem Possible
causes
Remedy
Motor does not start
Unit not plugged in.
No electricity.
Defective cable.
Plug in the unit.
Check power supply.
Check cable. Repair or replace if required.
Poor results
Drive belt worn or damaged.
Auger worn or damaged.
Discharge chute blocked.
Replace the drive belt.
Replace the rubber plates on auger. Ensure the
screws and nuts are properly tightened.
Switch off the snow thrower and clean the discharge
chute.
Abnormal vibrations
Drive belt worn or damaged.
Auger worn or damaged.
Scraper blade worn or damaged.
Replace the drive belt.
Replace the rubber plates on auger. Ensure the
screws and nuts are properly tightened.
Replace the scraper blade. Ensure the screws are
properly tightened.
Motor shuts off during
operation
Current too high
Restart the snow thrower after 1 to 3 minutes.
The Great States Corporation
American Lawn Mower Company
830 Webster Street
Shelbyville, IN 46176
www.earthwisetools.com
