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TRANSPORTATION
All shipments are F.O.B Greensboro and become the property of the customer when they leave
our dock. Eagle Equipment uses common carriers (Fed-Ex Ground, UPS, etc.) and independent
freight haulers for shipping. We negotiate the most competitive freight rates possible and pass
these savings along to our customers. And we make every effort to minimize freight charges and
provide a timely delivery for our customers. We cannot advise customers of exact time-of-
delivery. We can provide an Estimated Time of Arrival (ETA), and tracking information.
Customer is responsible for unloading the lift. Eagle Equipment assumes no responsibility for any
additional charges due to delayed delivery, or damages that may be incurred unloading product
from the delivering carrier’s truck. Freight carriers may have restrictions on deliveries to
residential addresses and may require pick-up at a freight terminal.
An automotive lift is a heavy piece of equipment. A fork-lift or other similar mechanism is
necessary for its loading, off-loading and movement. (Lifts cannot be unloaded with a lift-gate.)
Upon arrival, customer is responsible for unloading and receiving the lift from the freight carrier.
Customer’s site must be accessible to the freight carrier.
INSPECT YOUR LIFT UPON DELIVERY.
NOTE ANY DAMAGE ON DELIVERY RECEIPT.
SHIPPING AND DAMAGE CLAIMS
All shipments must be inspected immediately upon receipt.
For your protection, any external
damage must be noted on the Bill of Lading at the time of delivery in order to qualify for a claim
against the freight carrier.
Concealed damage must be reported to the freight company within three (3) days of
delivery.
It is the customer’s responsibility to file for damage claims against the freight company.
Eagle Equipment is not responsible for loss or damages caused by shipping.
Shortages or missing parts must be reported to
Eagle Equipment Customer Service
(1-800-
336-2776) within three (3) days of delivery.
