13. Guarantee
· We grant 5 years warranty from the sales date for proper operation.
· The warranty granted is limited to the drive and moving parts such as chain, drive sprocket
and transport carriage.
· The warranty covers the value of the same and, if necessary, free replacement or repair of
the defective garage door.
· The warranty processing is generally covered by the seller (invoicing party).
· The warranty is excluded for defects and damage of any kind which results from non-
observance of these instructions and the safety instructions, the incorrect installation and
connection, improper use, incorrect operation and improper transport. Wear and tear and
damage caused thereby, are also excluded from the warranty.
· The costs for the installation and removal of defective motors are not covered by the claim
pursuant to § 439 para 1 BGB (German Civil Code). Deviating applies only to the sale of
consumer goods as per § 474 BGB. However, the supplementary performance variant
"Delivery of a Defect-free Item", apart from the removal and conveying of a defective
purchased item and the installation of the replacement item cannot be claimed when there
is a contract between companies.
· The statutory provisions shall remain unaffected by these guarantee conditions.
· *Terms & conditions apply.
37
