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roof was installed onto the sauna room. Disconnect the “CTRL” wire
harness and firmly reconnect the “CTRL” wire harness making sure it is
snug and tight. Attempt to turn the sauna on at the control panel and
check to see if the buttons are now responding. Contact the Customer
Service for any additional troubleshooting.
Solution:
If the control panel is showing no signs of power, then there
could be a connection issue of the “CTRL” harness behind the control
panel. You will need to remove the wood frame holding the control panel
in place to gain access to the “CTRL” connection behind the control panel.
Once you remove the control panel from the wall panel, you can
disconnect and reconnect the connection making sure it is snug and tight.
Solution:
If the control panel is showing no signs of power, check the
sauna power cord at the wall outlet to make sure it is plugged in snug and
tight. Also check your main circuit breaker to confirm that it has not
tripped. Check the power supply on the roof of the sauna to make sure
there are no signs of malfunctioning, such as a high temperature, burning
odor, or strange sounds. Also, check to make sure none of the power
cords are damaged. If the power supply is malfunctioning or power cords
are damaged, then unplug the sauna immediately and contact the
Customer Service.
Solution:
The control panel will not turn off, the power/work/or heat lights
do not come on, or the temperature and timer buttons do not work means
the control panel may have been damaged and will need to be replaced.
Before contacting Customer Service, remove the wood frame holding the
control panel in place to gain access to the “CTRL” connection behind the
control panel. Once you remove the control panel from the wall panel, you
can disconnect and reconnect the connection making sure it is snug and
tight.
Contact Customer Service for any additional troubleshooting.
Solution:
If your sauna is plugged in and you have no power at the
control
panel, then the power supply may need to be reset. Go to the roof of the
sauna and locate the power supply. Press the RESET button to reset the
power supply. The RESET button is on the same side of the power supply
as the power cord. Attempt to turn the sauna ON at the control panel.
Contact the manufacturer for any additional troubleshooting if necessary.
Solution:
There could be damage to the temperature sensor. If your
sauna arrived with a spare temperature sensor, turn the control panel off
and go to the roof of the sauna and locate the red and black wire near the
air vent