connection is snug and tight. Leave the control panel hanging from the wall
panel (do not replace with the wood frame as of yet).
4. Next, you can plug the sauna room back into the wall outlet or turn the
breaker back “ON”. Test the control panel to see if it is responding and
working properly or if the "-L" is still displayed. If the control panel is
responding and working properly, then it was a connection issue causing the
problem and you can put back the control panel and wood frame.
Solution:
Unfortunately, our saunas cannot be connected to a GFCI due to
the amount of power the sauna uses. We have had customers who have
connected their sauna to a GFCI protected outlet for the first time or for many
months and then ll of a sudden the GFCI starts causing the sauna to trip or
just not turn ON at all. We do not have an answer as to why the GFCI was
fine in the beginning when supplying power to the sauna and then suddenly
starts causing problems for the sauna power supply. We recommended not
connecting the sauna power cord to a GFCI protected outlet.
5. Wall Outlet Melting
Solution:
A common problem with wall outlets is loose wiring on the
connection points of the terminals of the receptacle. A loose wire will also
make for a bad connection and cause an unusual amount of heat buildup.
Loose connections can also cause sparking in the junction box that can
result in arcing. You'll likely see burn marks around the terminals if this
happens. You will need to consult with an electrician to replace the wall
outlet. You will need to contact Customer Service if the power supply cord is
damaged as the power supply will need to be replaced.
6. Bluetooth
Solution:
Please note that you can only have a single device connected to
the Bluetooth at any given time. You must unpair your device before
connecting with another device. To do a master reset of the Bluetooth, you
will need to unplug the sauna power cord from the wall outlet for 15 minutes.
7. Speaker Noise
Solution:
If you are hearing a humming noise from either speaker or both
speakers while the Bluetooth feature is connected with your musical device,
then there may be an issue with the control panel(s). To confirm this, please
connect your musical device using the MP3 AUX wire that came with the
sauna room to connect your musical device to the sauna speaker
system. You will connect one end of the MP3 AUX wire to your musical
device and the other end to the MP3 Jack on the ceiling. If the humming
sound can no longer be heard, then this confirms that the control panel(s) will
need to be replaced. Please contact Customer Service.
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