4. Control Panel Malfunctioning
Solution:
If the control panel is showing no signs of power, then there could
be a connection issue of the “CTRL” harness up on the roof. Go up to the
roof and locate the “CTRL” wire harness you connected when the roof was
installed onto the sauna room.
Disconnect the “CTRL” wire harness and
firmly reconnect the “CTRL” wire harness making sure it is snug and tight.
Attempt to turn the sauna on at the control panel and check to see if the
buttons are now responding. Contact the Customer Service for any additional
troubleshooting.
Solution:
If the control panel is showing no signs of power, then there could
be a connection issue of the “CTRL” harness behind the control panel. You
will need to remove the wood frame holding the control panel in place to gain
access to the “CTRL” connection behind the control panel. Once you remove
the control panel from the wall panel, you can disconnect and reconnect the
connection making sure it is snug and tight.
Solution:
If the control panel is showing no signs of power, check the sauna
power cord at the wall outlet to make sure it is plugged in snug and tight.
Also check your main circuit breaker to confirm that it has not tripped. Check
the power supply on the roof of the sauna to make sure there are no signs of
malfunctioning, such as a high temperature, burning odor, or strange sounds.
Also, check to make sure none of the power cords are damaged. If the
power supply is malfunctioning or power cords are damaged, then unplug the
sauna immediately and contact the Customer Service.
Solution:
The control panel will not turn off, the power/work/or heat lights do
not come on, or the temperature and timer buttons do not work means the
control panel may have been damaged and will need to be replaced. Before
contacting Customer Service, remove the wood frame holding the control
panel in place to gain access to the “CTRL” connection behind the control
panel. Once you remove the control panel from the wall panel, you can
disconnect and reconnect the connection making sure it is snug and tight.
Contact Customer Service for any additional troubleshooting.
Solution:
If your sauna is plugged in and you have no power at the control
panel, then the power supply may need to be reset. Go to the roof of the
sauna and locate the power supply. Press the RESET button to reset the
power supply. The RESET button is on the same side of the power supply as
the power cord. Attempt to turn the sauna ON at the control panel. Contact
the manufacturer for any additional troubleshooting if necessary.
Solution:
There could be damage to the temperature sensor. If your sauna
arrived with a spare temperature sensor, turn the control panel off and go to
the roof of the sauna and locate the red and black wire near the air vent
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