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• any failed replacement lamp with a serial number that does not match the
serial number of the replacement lamp.
• damage occurring during shipment;
• units which have been altered or modified in design, appearance or
construction.
To make a warranty claim on any lamp, you must contact DWIN Elec-
tronics and purchase a lamp using a credit card, check or money order:
SERVICE DEPARTMENT
DWIN Electronics, Inc.
710 North Mariposa St., Burbank, CA 91506
Tel: (818) 239 – 1500, Fax: (818) 239 – 1506
Warranty Procedure for Replacement Lamps
To receive a replacement lamp, even under warranty claims, you must first
purchase a replacement lamp from DWIN Electronics. Order forms are avail-
able on the DWIN website.
If the projector lamp failed within 90 days of purchase you are entitled to
make a warranty claim. To make a claim, you must return the failed lamp to
DWIN for inspection and provide a copy of your original receipt. The serial
number on the failed lamp must match the serial number on file with DWIN
and you will receive a refund of your purchase price, either as a credit to your
credit card bill or as a check. Credits or checks will be issued within 30-days
from when the lamp was received for inspection.
Summary of Contents for TransVision 4
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