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Draytek Vigor IPPBX 2820n, User Manual

The Draytek Vigor IPPBX 2820n is a powerful business communication solution. Easily set up and manage this network device with the included User Manual. Download it for free from manualshive.com to take full advantage of the features and functionalities of this innovative product.

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VigorIPPBX 2820 Series User’s Guide

 

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Summary of Contents for Vigor IPPBX 2820n

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Page 3: ...VigorIPPBX 2820 Series User s Guide Version 2 7 Based on Firmware Version V3 5 9 Date 10 12 2013...

Page 4: ...nservation of the environment Warranty We warrant to the original end user purchaser that the router will be free from any defects in workmanship or materials for a period of two 2 years from the date...

Page 5: ...d can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interfe...

Page 6: ...t Wizard 21 2 1 1 PPPoE PPPoA 22 2 1 2 1483 Bridged IP 24 2 1 3 1483 Routed IP 25 2 2 IPPBX Wizard 26 2 2 1 Extension Group Setup 26 2 2 2 SIP Trunk Setup 28 2 2 3 Office Hours Setup 29 Chapter 3 IP P...

Page 7: ...PBX and PSTN Network 118 4 1 12 The Integration of ISDN Telephony and PSTN Network 119 4 1 13 The Integration of ISDN Telephony PSTN Network and VoIP Connection 120 4 2 Tutorials 121 4 2 1 QoS Setting...

Page 8: ...on 239 6 1 Web Filter Activation 239 6 2 Firewall 243 6 3 Objects Settings 257 6 4 CSM 266 6 5 Bandwidth Management 278 6 6 Applications 287 6 7 VPN and Remote Access 296 6 8 Certificate Management 31...

Page 9: ...to have unlimited free calls through Internet Moreover VigorIPPBX 2820 is able to establish multiple networking architectures corresponding to your current desire and future needs of growing communica...

Page 10: ...s f fo or r I IS SD DN N P Po or rt ts s Below shows the names that displayed on front panel of the device and the WEB UI of this device Both ISDN1 and ISDN2 port on front panel of the device are con...

Page 11: ...e phone connected to this port is off hook Off The phone connected to this port is on hook Phone Blinking A phone call comes QoS On The QoS function is active LED on Connector On ISDN S0 ISDN NT mode...

Page 12: ...ult settings Usage Turn on the router ACT LED is blinking Press the hole and keep for more than 5 seconds When you see the ACT LED begins to blink rapidly than usual release the button Then the router...

Page 13: ...2 connection is ready WAN 2 Blinking It will blink while transmitting data On A PSTN phone call comes in and out However when the phone call is disconnected the LED will be off about six seconds later...

Page 14: ...cted with 100Mbps WAN 2 Right LED Green Off The port is connected with 10Mbps Interface Description Factory Reset Restore the default settings Usage Turn on the router ACT LED is blinking Press the ho...

Page 15: ...net cable RJ 45 to one of the LAN ports of the router and the other end of the cable RJ 45 into the Ethernet port on your computer Note It is strongly recommended to connect to Ethernet port on your c...

Page 16: ...e When the user configures ISDN port as NT mode in IP PBX PBX System Phone Settings the orange LED will light on to indicate ISDN NT is selected And by using ISDN phone adapters coming from the router...

Page 17: ...a at ti io on n You can install a printer onto the router for sharing printing All the PCs connected this router can print documents via the router The example provided here is made based on Windows X...

Page 18: ...dd a New Computer A welcome dialog will appear Please click Next 4 Click Local printer attached to this computer and click Next 5 In this dialog choose Create a new port Type of port and use the drop...

Page 19: ...he following dialog type 192 168 1 1 router s LAN IP in the field of Printer Name or IP Address and type IP_192 168 1 1 as the port name Then click Next 7 Click Standard and choose Generic Network Car...

Page 20: ...ion click Next 10 For the final stage you need to go back to Control Panel Printers and edit the property of the new printer you have added 11 Select LPR on Protocol type p1 number 1 as Queue Name The...

Page 21: ...se er r I In nt te er rf fa ac ce e 1 1 4 4 1 1 C Ch ha an ng gi in ng g P Pa as ss sw wo or rd d For use the router properly it is necessary for you to change the password of web configuration for se...

Page 22: ...ername and leave blank for the password on the window Next click OK for next screen 3 Now the Main Screen will pop up Note The home page will change slightly in accordance with the router you have 4 G...

Page 23: ...VigorIPPBX 2820 Series User s Guide 15 6 Now the password has been changed Next time use the new password to access the Web Configurator for this router...

Page 24: ...status shows the system status WAN status ADSL Information and other status related to this router within one page If you select PPPoE PPPoA as the protocol you will find out a link of Dial PPPoE or D...

Page 25: ...VigorIPPBX 2820 Series User s Guide 17 Online status for Static IP for WAN1 Online status for DHCP WAN1...

Page 26: ...tal number of received packets at the LAN interface WAN1 2 Status Line Displays the physical connection Ethernet of this interface Name Displays the name set in WAN1 WAN web page Mode Displays the typ...

Page 27: ...ace Up Time Displays the total uptime of the interface AOC Displays the charge information of the interface Note The words in green mean that the WAN connection of that interface WAN1 WAN2 is ready fo...

Page 28: ...VigorIPPBX 2820 Series User s Guide 20 This page is left blank...

Page 29: ...ui ic ck k S St ta ar rt t W Wi iz za ar rd d If your router can be under an environment with high speed NAT the configuration provide here can help you to deploy and use the router quickly The first...

Page 30: ...IP or 1483 Routed IP The router supports the DSL WAN interface for Internet access 2 2 1 1 1 1 P PP PP Po oE E P PP PP Po oA A PPPoE stands for Point to Point Protocol over Ethernet It relies on two...

Page 31: ...this router The following page will be shown Available settings are explained as follows Item Description User Name Assign a specific valid user name provided by the ISP Password Assign a valid passwo...

Page 32: ...will be shown 2 2 1 1 2 2 1 14 48 83 3 B Br ri id dg ge ed d I IP P Click 1483 Bridged IP as the protocol Type in all the information that your ISP provides for this protocol Click Next for viewing su...

Page 33: ...1483 Routed IP as the protocol Type in all the information that your ISP provides for this protocol After finishing the settings in this page click Next to see the following page Click Finish A page o...

Page 34: ...e the required settings for this router within several steps All the settings also can be configured by using IP PBX menu However the wizard is the most convenient and easy method for users 2 2 2 2 1...

Page 35: ...of extension in this group Type the total number of the extension for such group Extension Password in this group Type the password for this extension group which will be used in registration done by...

Page 36: ...n type port number after the domain name to specify that port as the destination of data transmission e g nat draytel org 5065 Account Number Name Enter your account name of SIP Address e g every text...

Page 37: ...ing point on duty day s Available settings are explained as follows Item Description When do you start working in the morning Use the drop down menu to choose the time as the starting point in the mor...

Page 38: ...VigorIPPBX 2820 Series User s Guide 30 When you finish the settings click Finish to save the settings and exit the wizard...

Page 39: ...t need to plug into another network connector Such thing simplifies the procedure of moving increasing changing and deleting phone settings also it can join with other system such as CALL center to be...

Page 40: ...l Display the interface that the outgoing call used Status Display if such extension is active or not Local Phone Port Edit Press it to modify the phone settings for local phone port There are 50 exte...

Page 41: ...Type a name as a display for this extension profile Authentication Check this box to make the IP PBX executing authentication while the number is dialed Use Display Name as authentication ID Check th...

Page 42: ...sed on the Phone Setting configuration and one PSTN for you to specify for such extension Please check the one s you want Default Trunk Use the drop down list to choose one of the interfaces as the de...

Page 43: ...he Answer Mode setting you have to specify one of the SIP Trunk numbers from 001 to 006 and type an external number in the field of dial to Later the internal phone calls will be transferred to such s...

Page 44: ...one ISDN line provided by this IP PBX device Users can set them respectively from SIP Trunk and ISDN Trunk Click IP PBX Trunks to open the following page DID Direct Inward Dialing is a service provide...

Page 45: ...ned as follows Item Description Index Display the index number of profile Profile Name Display the name for such main account Domain Realm Display domain name or IP address of the SIP Registrar server...

Page 46: ...unk profile Profile Name Assign a name for this profile for identifying You can type similar name with the domain For example if the domain name is draytel org then you might set draytel 1 in this fie...

Page 47: ...on record Before the time expires the router will send another register request to SIP Registrar again Trunk Number There are two ways to dial outside lines for an extension number First dial a short...

Page 48: ...make new call for this trunk the existing call will be dropped Max simultaneous call number Type a number that the system allows people to call out at the same time Enable Waiting Music Check the box...

Page 49: ...h sub account Number Display the phone number of such account Office Hours Display the selected answer mode for office hours Non Office Hours Display the selected answer mode for non office hours Holi...

Page 50: ...g call CLI Determine which phone number will be shown to the remote end Main number Choose this item to display the SIP trunk number Alias number Choose this item to display the alias phone number tha...

Page 51: ...u un nk k This page allows you to set profile for ISDN outside line Available settings are explained as follows Item Description ISDN 1 Trunk Number Set the trunk number for extension to access when t...

Page 52: ...It allows the user to select the caller ID format including trunk number Caller_ID only It allows the user to select the caller ID of the peer side remote party ISDN Trunk Auto Hunt When both ISDN po...

Page 53: ...le the function Answer Mode Office hours Set the answering mode for such outside line in office time You can specify it with Auto Attendant AA or forward it to any Extension or Group directly Non Offi...

Page 54: ...way to release it Enable Offnet Play Prompt Check the box to make the phone playing prompt file when the call disconnected Enable Waiting Music Check the box to enable the function of waiting music T...

Page 55: ...e the drop down list to specify the extension you need Answer Mode Office hours Set the answering mode for such outside line in office time You can specify it with Auto Attendant AA or forward it to a...

Page 56: ...VigorIPPBX 2820 Series User s Guide 48 After finishing all the settings here please click OK to save the configuration...

Page 57: ...gs are explained as follows Item Description Enable Check this box to invoke this setting Match Prefix It is used to match with the number you dialed and can be modified with the OP Number by the mode...

Page 58: ...t to execute special function according to the chosen mode by using the prefix number Min Len Set the minimal length of the dial number for applying the prefix number settings Take the above picture P...

Page 59: ...l be triggered when the original trunk is not registered or receives failed response Move Up Move Down Click this button to move the selected item to the upper place lower place After finishing all th...

Page 60: ...y members phone numbers Available settings are explained as follows Item Description Enable Check the box to enable the entry Speed Dial Number Type the digit number maximum 6 in this field which can...

Page 61: ...ming from the one that is not welcomed Click any index number to display the dial plan setup page Available settings are explained as follows Item Description Enable Click this to enable this entry Ca...

Page 62: ...to be blocked by choosing from the drop down list Index 1 15 in Schedule Enter the index of schedule profiles to control the call barring according to the preconfigured schedules Refer to section Appl...

Page 63: ...This page allows you to set relational advanced settings for PBX 3 3 4 4 1 1 S SI IP P P Pr ro ox xy y S Se et tt ti in ng g To make the IP phone to be registered in IP PBX device successfully it is...

Page 64: ...Note Waiting music only affects on call involving the SIP PSTN ISDN trunk However the Music on Hold is system wide it also works for extension extension call Disable remote registration Check the box...

Page 65: ...number from VoIP phone set 2 The parking sever will give you another voice number e g your parking number is XXXX Please remember it and hang up the phone set 3 Next use another phone set in remote en...

Page 66: ...n ON Call Forward This number is used to turn on the call forwarding function for the user s extension when he she wants to leave Any incoming call will be forwarded to the new destination predefined...

Page 67: ...uch group will ring Available settings are explained as follows Item Description Index You can set 10 groups for using in different conditions Simply click the number under Index to specify detailed i...

Page 68: ...er ID with name or extension number will be displayed on the phone panel of the other side E mail Address Type the e mail address to receive the voice mail sent by the router for this group Voice Mail...

Page 69: ...coming call the call will be processed with the way chosen here such as being terminated keeping ringing forwarding to certain group forwarding to certain extension or leaving voice mail and so on If...

Page 70: ...hosen area Remove Click this button to move the selected item in Chosen area to Available area Remove All Click this button to clear all of the selections in Chosen area Move Up Click this button to m...

Page 71: ...on USB Disk Status to check if the disk connected well or not VigorIPPBX router supports the function of Virtual FAX Comparing to the traditional fax machine the difference is that VigorIPPBX not only...

Page 72: ...ssages The number specified here is used for the user to listen personal voice mail from IP PBX device Voice mail remote access number Type an access number for authentication It will be used for the...

Page 73: ...voice mail Type the days for keeping each voice mail Action when voice mail is full There are two actions that the router can use Choose one of them to solve the problem when the voice mail is full In...

Page 74: ...interface that you want to send an e mail Authentication Check this box to authenticate the mail server User Name Type a name for IP PBX to authenticate the mail server automatically while connecting...

Page 75: ...k the box to enable the entry From Trunk Select incoming FAX from which trunk line In SIP different trunk could have same number so it is necessary to select trunk here For example sip 123 iptel org a...

Page 76: ...8 Send backup Enable The IPPBX router will send a fax copy to When enable the system will send a backup copy to the owner of the Virtual FAX extension number After finishing all the settings here plea...

Page 77: ...ings are explained as follows Item Description Office Hour Start Use the drop down menu to choose the time as the starting point Office Hour End Use the drop down menu to choose the time as the ending...

Page 78: ...figuration 3 3 4 4 7 7 A Au ut to o A At tt te en nd da an nt t W Wi iz za ar rd d This page describes the whole flowchart of auto attendant Follow the indication of the arrows on the page and choose...

Page 79: ...tting configured here Replay greeting again when input error Check the box to make the system replaying the greeting again when the input is error Check retry when idle timeout Check the box to make a...

Page 80: ...tt te en nd da an nt t S Se et tt ti in ng g This page allows you to configure settings used by auto attendant Available settings are explained as follows Item Description Pause between each greeting...

Page 81: ...make the IP PBX system playing Users can record audio files and upload to router or download to PC However the file format of the audio file must follow the rule stated on the web page Users can reco...

Page 82: ...the audio file s saved in FLASH of the router to your computer please choose the one you want from the drop down menu and click Back Up Upload System Prompt file is provided by router firmware To use...

Page 83: ...Available settings are explained as follows Item Description Download System Prompt G711 The audio file can be saved with IVR file format or WAV file format In general it will be saved in the router...

Page 84: ...Guide 76 the router after finishing firmware update Click the Browse button to browse and choose other audio files Click the Restore button to save the file to the router Next time the audio file wil...

Page 85: ...bound It means the satisfaction range low bound for example 1 the lowest Survey Prompt Select a user prompt This prompt will be played to the customer after the support staff hang up the phone The co...

Page 86: ...figurable Please use the drop down list to choose ISDN1 2 TE for Internet connection or choose ISDN1 2 S0 ISDN intern for ISDN phone In addition you can connect six phones to this router in certain ca...

Page 87: ...remote router not misleading due to IP lost for example sending data from the public IP of remote router to the private IP of local router you can check this box to solve this problem Dynamic RTP Por...

Page 88: ...fax function Error Correction Mode choose a mode for error correction Call Waiting Check this box to invoke this function A notice sound will appear to tell the user new phone call is waiting for your...

Page 89: ...ishing all the settings here please click OK to save the configuration In addition you can press the Advanced button to configure tone settings volume gain MISC and DTMF mode Advanced setting is provi...

Page 90: ...tone ringing tone busy tone congestion tone by yourself for VoIP phone Also you can specify each field for your necessity It is recommended for you to use the default settings for VoIP communication...

Page 91: ...nd Choose this one then the Vigor will capture the keypad number you pressed and transform it to digital form then send to the other side the receiver will generate the tone according to the digital f...

Page 92: ...x to invoke this function A notice sound will appear to tell the user new phone call is waiting for your response Click hook flash to pick up the waiting phone call Call Transfer Check this box to inv...

Page 93: ...ation In addition you can press the Advanced button to configure tone settings volume gain MISC DTMF mode and MSN number Advanced setting is provided for fitting the telecommunication custom for the l...

Page 94: ...s It is recommended for you to use the default setting Ring Frequency This setting is used to drive the frequency of the ring tone It is recommended for you to use the default setting Call Waiting Ton...

Page 95: ...en TE or S0 mode Please use the drop down list to choose the one you want Choose ISDN TE and click the number link for that port you will see the following page Available settings are explained as fol...

Page 96: ...e the function Allow to access these SIP Trunks Such port is allowed to access into the SIP trunk s selected here After finishing all the settings here please click OK to save the configuration In add...

Page 97: ...or VoIP phone Also you can specify each field for your necessity It is recommended for you to use the default settings for VoIP communication Volume Gain Mic Gain 1 10 Speaker Gain 1 10 Adjust the vol...

Page 98: ...n this field is limited from three to eight with digits from zero to nine Check for VoIP to ISDN Calls Set a pin code for the router to authenticate which one is allowed to dial VoIP to ISDN call The...

Page 99: ...Active Detector This function can detect if the voice on both sides is active or not If not the router will do something to save the bandwidth for other using Click On to invoke this function click o...

Page 100: ...one Also you can specify each field for your necessity It is recommended for you to use the default settings for VoIP communication Volume Gain Mic Gain 1 10 Speaker Gain 1 10 Adjust the volume of mic...

Page 101: ...her side the receiver will generate the tone according to the digital form it receive This function is very useful when the network traffic congestion occurs and it still can remain the accuracy of DT...

Page 102: ...port from the web page LAN users can connect to four ISDN phones at one time through ISDN PBX system Follow the steps below to configure the phone ports with features of ISDN TE 1 Open IP PBX PBX Syst...

Page 103: ...open another dialog for saving configuration as a file 2 In Save As dialog the default filename is v2820pbx_SIPTrunk_Setting_2010XXXX for SIP Trunk or v2820pbx_Ext_Setting_2010XXX for extension settin...

Page 104: ...l l D De et ta ai il l R Re ec co or rd ds s This page displays call records of IP PBX such as failed call successful call no answer call date of the call and the duration of each call and so on Such...

Page 105: ...ick Export 3 3 5 5 3 3 E Ex xt te en ns si io on n M Mo on ni it to or r This page displays owner s name IP address status and peer number for each extension Click Refresh to reload the page whenever...

Page 106: ...TE mode and ISDN2 is configured as ISDN2 S0 mode the data call function will not be supported and Dialing to a Single ISP Dialing to Dual ISPs and Call Control functions will not be available either T...

Page 107: ...e performed Call Feature Display the call feature CLIP CLIR chosen for each entry Click any index number link to open the following page Available settings are explained as follows Item Description MS...

Page 108: ...up extension number in web page Hunt Group the incoming call could be forwarded to the group extension number you selected Choose the prompt settings from the menu drop down list on the right side Cal...

Page 109: ...IVR voice to remind you to dial the extension number you want to reach c If someone dials to the router with 5972728 the call would be forwarded to extension 111 directly d If someone dials to the ro...

Page 110: ...lained as follows Item Description ISP Access Setup ISP Name Enter your ISP name such as Seednet Hinet and so on Dial Number Enter the ISDN access number provided by your ISP Username Enter the userna...

Page 111: ...o the section of Call Control PPP Authentication PAP only allows you to configure the PPP session to use the PAP protocol to negotiate the username and password with the ISP PAP or CHAP is to configur...

Page 112: ...heck this box to activate the Callback Control Protocol during the PPP negotiation PPP MP Setup Link Type There are three link types provided here for different purpose Link Disable disables the ISDN...

Page 113: ...address for the router when it connects to the ISP If your ISP provides a fixed IP address check Yes and enter the IP address in the field of Fixed IP Address Secondary ISP Setup ISP Name Enter your I...

Page 114: ...g is no dial retry If set to 5 for each triggered packet the router will dial 5 times until it is connected to the ISP or remote access router Dial Delay Interval It specifies the interval between dia...

Page 115: ...e router will use the parameters here to decide on when you activate drop the additional B channel Note that cps characters per second measures the total link utilization High Water Mark and High Wate...

Page 116: ...poses 4 4 1 1 A Ap pp pl li ic ca at ti io on ns s 4 4 1 1 1 1 T Th he e R Re eg gi is st tr ra at ti io on n o of f 5 50 0 I IP P b ba as se ed d T Te el le ep ph ho on ne e E Ex xt te en ns si io on...

Page 117: ...o ou ug gh h W WA AN N C Co on nn ne ec ct ti io on n The establishment through DSL Internet Flexible second WAN for back up IP based telephones are connected to LAN ports and set with ext no 101 102...

Page 118: ...shment through DSL Internet Flexible second WAN for back up IP based telephones are connected to LAN ports and set with ext no 101 102 103 The IP based telephones 101 102 and 103 and remote IP based p...

Page 119: ...exible second WAN for back up IP based telephones are connected to LAN ports and set with ext no 101 102 103 The IP based telephones 101 102 and 103 and remote IP based phone are registered on the Vig...

Page 120: ...no 101 102 103 The IP based telephones 101 102 and 103 and remote IP based phone are registered on the VigorIPPBX 2820 The IP based phone with ext no 201 is at remote site The VigorIPPBX 2820 seamless...

Page 121: ...t with ext no 101 102 103 The IP based telephones 101 102 and 103 and remote IP based phone are registered on the VigorIPPBX 2820 The IP based phone with ext no 201 is at remote site The VigorIPPBX 28...

Page 122: ...e IP based telephones 101 102 and 103 and remote IP based phone are registered on the VigorIPPBX 2820 The IP based phone with ext no 201 is at remote site The VigorIPPBX 2820 seamlessly integrate with...

Page 123: ...to LAN ports and set with ext no 101 102 103 The IP based telephones 101 102 and 103 and remote IP based phone are registered on the VigorIPPBX 2820 The IP based phone with ext no 201 is at remote sit...

Page 124: ...d On the VigorIPPBX 2820 The IP based phone with ext no 201 is at remote site The VigorIPPBX 2820 seamlessly integrate with ITSP services allow you to register at a SIP server The remote IP based phon...

Page 125: ...ephones are connected to LAN ports and set with ext no 101 102 103 The IP based telephones 201 202 and 203 and remote IP based phone are registered on the VigorIPPBX 2820 The VigorIPPBX 2820 seamlessl...

Page 126: ...te The VigorIPPBX 2820 seamlessly integrate with ITSP services allow you to register at a SIP server The remote IP based phone with ext 301 is registered at a SIP server The ISDN phone with ext no 701...

Page 127: ...phone with ext no 201 is at remote site The VigorIPPBX 2820 seamlessly integrate with ITSP services allow you to register at a SIP server The remote IP based phone with ext 301 is registered at a SIP...

Page 128: ...o 103 and remote IP based phone ext no 201 are registered on the VigorIPPBX 2820 The IP based phone with ext no 201 is at remote site The VigorIPPBX 2820 seamlessly integrate with ITSP services allow...

Page 129: ...ffice downtown via either HTTPS or VPN to check email and access internal database Meanwhile children may chat on Skype in the restroom 1 Go to Bandwidth Management Quality of Service 2 Click Setup li...

Page 130: ...e Name of Index Class 2 by clicking Edit link In this index the user will set reserved bandwidth for HTTPS And click OK 6 Click Setup link for WAN1 7 Check Enable UDP Bandwidth Control on the bottom t...

Page 131: ...r has connected to the headquarter using host to host VPN tunnel he may set up an index for it Enter the Class Name of Index 3 In this index he will set reserved bandwidth for 1 VPN tunnel 9 Click Edi...

Page 132: ...at te ed d b by y U Us si in ng g N NA AT T An example of default setting and the corresponding deployment are shown below The default Vigor router private IP address Subnet Mask is 192 168 1 1 255 2...

Page 133: ...e 125 To use another DHCP server in the network rather than the built in one of Vigor Router you have to change the settings as show below You can just set the settings wrapped inside the red rectangl...

Page 134: ...rs associated with one phone line for calling into a company s PBX system The employees can have their extension numbers respectively and the caller via DID function on Vigor router can dial to any on...

Page 135: ...oIP Service Provider supports SIP Alias For example iptel org provides such service When you register an SIP account 866668 iptel org on iptel org you will be provided with a sip alias 3400017904 ipte...

Page 136: ...page and click on Alias List to enter the SIP Alias setup page 4 Press one index and input the SIP Alias in the Alias Number fields Select the associated SIP account from Alias of SIP Trunk which was...

Page 137: ...VigorIPPBX 2820 Series User s Guide 129 5 The configuration is completed Make sure the extension number 101 is registered Next Benson can make a direct call to Jacky by calling 3400017904 iptel org...

Page 138: ...perform the following actions on IP Phone A 1 Press the transfer button on IP Phone A 2 Dial the call park number 777 3 Stephen hears an announcement that Your parking number is XXXXX for example 2220...

Page 139: ...ki in ng g U Us sa ag ge e Call Parking is similar to Call Transfer But Call Transfer is a blind transfer Sometimes you are required to confirm if a person is available or not before transferring a c...

Page 140: ...o on ni in ng g DrayTek VigorIPPBX 2820 VigorIPPBX 2820n supports the function of auto provisioning VigorPhone 350 is also capable of auto provisioning it can get a configuration text file from the Vi...

Page 141: ...Click OK to save them The new added group will be displayed on the screen Then click Next to access into next web page 3 In the SIP Trunk Setup page you can set up to six SIP profiles outside lines a...

Page 142: ...eries User s Guide 134 4 Click Next to access into office hours setup page Please specify office hours including starting point and ending point on duty day s Then click Finish to save the settings an...

Page 143: ...ension to configure the Extension Number and the Password settings 6 Then connect VigorPhone to the network Each user of VigorPhone can get the extension number password respectively 7 The log in requ...

Page 144: ...ne can automatically configure itself with settings coming from VigorIPPBX 2820 Successful message will be shown as below Now all the configurations have been done 10 Now the extension number has been...

Page 145: ...ntially Simultaneously If an incoming call rings on a Hunt Group all extensions belong to this group will ring except for the IP phones which are busy or offline Sequentially If an incoming call rings...

Page 146: ...Guide 138 H Ho ow w t to o s se et tu up p H Hu un nt t G Gr ro ou up p f fo or r E Ex xa am mp pl le e 1 1 a an nd d 2 2 1 Configure extensions for IP phones 2 Open IP PBX PBX System Hunt Group Confi...

Page 147: ...ifferent from all the other extension numbers Select Simultaneously as Hunt Rule For the Hunt Group of RD department Hunt Group Name is locally significant for identification Hunt Group Extension must...

Page 148: ...ame time When you dial 200 extension 201 rings first then 202 next 203 and finally 204 rings Method 2 With auto attendant after hearing the greeting you may dial 1 The extensions 101 102 and 103 ring...

Page 149: ...n customize the auto attendant to play greeting messages based on the time and day settings such as office hours after office hours weekends and holidays Note Please use latest Voice Prompt Utility fr...

Page 150: ...non office hours greeting Thank you for calling Draytek Company We are currently unavailable to take your call Our business hours are nine to six Monday through Friday If you want to leave a message p...

Page 151: ...are configured as follows Configure extension for the support department It is a hunt group If the hunt rule is set with Sequentially the extension 201 ring first then 202 205 203 and finally 204 rin...

Page 152: ...r the SIP trunk In this example when you call 866669 iptel org during the office hours you will hear office hours greeting Prompt 5 during the non office hours you will hear the non office hours greet...

Page 153: ...onfiguration the router will configure the settings for the non office hours automatically 6 Open Auto Attendant Wizard and configure the Office hours rule The rule is set as follows Key 1 for support...

Page 154: ...Ring Extension and here it is set for receptionist For other keys we let the users to listen to new product introduction 8 Then click OK to finish the auto attendant wizard Note If a caller dials the...

Page 155: ...820 is deployed in the office Both Jacky and Graham use IP phones and connect them to VigorIPPBX 2820 with extension numbers 211 and 101 registered to VigorIPPBX 2820 respectively Voice mails are both...

Page 156: ...word If you want to listen the voice mail by using IP phone you must a voice mail password This can prevent someone else to listen to your voice message Only digit characters 0 9 are accepted as voice...

Page 157: ...oice mail via email Voice mail Password If you want to listen the voice mail by IP phone you must setup a voice mail password This can prevent someone else to listen to your voice message Only digit c...

Page 158: ...sage after Sending Mail If it is enabled a voice message will be automatically deleted from VigorIPPBX 2820 after an email containing this message has been sent out successfully You can t listen to a...

Page 159: ...ham can listen to his voice messages via his IP phone as follows 1 Pick up the IP phone which has registered to VigorIPPBX 2820 with the extension number 211 2 Dial 888 This number is defined in IP PB...

Page 160: ...VigorIPPBX 2820 Series User s Guide 152 Since Jacky configures to listen to voice messages from IP Phone no email will be sent to Jacky...

Page 161: ...ng such special tone you will hear the normal dial tone Then you can choose to listen to the voice message or call someone back E Ex xa am mp pl le e f fo or r u us si in ng g M MW WI I Here we use th...

Page 162: ...rd before they listen to the voice mail Notify User who Subscribed Most IP Phones support MWI feature You can enable or disable it for your requirement When Notify User who Subscribed is selected Vigo...

Page 163: ...ime this message will be deleted automatically Send Voice Message by Email Tick it to enable the voice mail function Delete Voice Message after Sending Mail If you are using MWI do not enable such opt...

Page 164: ...tw wo or rk k C Co on nn ne ec ct ti io on n f fo or r V Vi ig go or rI IP PP PB BX X 2 28 82 20 0 In this document we will use the scenario illustrated in the following graphic 1 VigorIPPBX 2820 act...

Page 165: ...p p t th he e e ex xt te en ns si io on ns s o on n V Vi ig go or rI IP PP PB BX X 2 28 82 20 0 1 Enter the IP PBX Extension Profile setup page and configure the relevant extension profile 2 After fin...

Page 166: ...r r e ex xt te en ns si io on ns s Software based IP Phone e g DrayTek Soft Phone Jacky is using Soft Phone a VoIP softphone for registering his extension 101 to VigorIPPBX 2820 Start the Soft Phone C...

Page 167: ...ck the Profiles tab Create a new profile Make sure the Profile type is Call through SIP Proxy Finally press OK You will get the Profile Options window Open the SIP Proxy tab and configure the address...

Page 168: ...PBX 2820 Hardware based IP Phone e g VigorPhone 350 Stephen is using VigorPhone 350 a hard IP telephone for registering his extension 222 to VigorIPPBX 2820 The VigorPhone 350 is connected behind Vigo...

Page 169: ...ple of VigorIPPBX 2820 must be set as Registrar and Proxy addresses Enter other settings as figure shown below The password must be the same as set in VigorIPPBX 2820 M Mo on ni it to or r t th he e s...

Page 170: ...The ISDN S0 port of Vigor2820VS VigorIPPBX 2820 can connect with two ISDN phones or connect to an ISDN PBX with multiple ISDN devices connected For there are so many ISDN devices we can set different...

Page 171: ...20 2 Open IPPBX Extension and click one of the index links to set extension profile 3 Select ISDN1 S0 and relevant MSN from 30 39 for the Type setting It means When someone calls ext 1001 VigorIPPBX 2...

Page 172: ...n nn ne ec ct te ed d I IS SD DN N p po or rt t To dial out an SIP call please dial the trunk number for SIP Trunk e g dial 001 if you want to use iptel SIP account first and then dial the SIP number...

Page 173: ...pickup in practical use Group Call Pickup There are three extension numbers 201 202 and 203 for sales department and there are two extension numbers 204 and 205 for engineering department When the ext...

Page 174: ...VigorIPPBX 2820 Series User s Guide 166 The default value for call pickup number is 1 in VigorIPPBX Users can modify the number by accessing into IPPBX PBX System SIP Proxy Setting whenever they want...

Page 175: ...can be grouped within one hunt group represented by 200 in this case in VigorIPPBX When someone dials 200 these three extensions will ring at the same time Here we will introduce how to configure the...

Page 176: ...the following action will be determined by Overflow Rule There are five selections for people to choose Terminate Time is up and no one answers the phone call will be hung up automatically Keep Ringi...

Page 177: ...egister an SIP trunk of VigorIPPBX 2820 to VigorIPPBX 2820 with an account of 101 2820PBX register an SIP trunk of VigorIPPBX 2820 to VigorIPPBX 2820 with an account of 201 3510PBX C Co on nf fi ig gu...

Page 178: ...fter finished the configuration VigorIPPBX 2820 will be registered to VigorIPPBX 2820 as an extension 101 Press OK to save the settings 6 If the registration is successfully the field of Status in IP...

Page 179: ...as used in VigorIPBPX 3510 However the registration must be done with the web configuration interface of VigorIPPBX 2820 The Way of Operation After finished the above configuration there are three wa...

Page 180: ...rIPPBX 2820 Make all the dialing number with prefix number 1 will be dialed out from SIP trunk 1 After finished the digit map setting simply dial 102 from 202 in IPPBX 3510 both extensions can communi...

Page 181: ...gher for the extension registered from VPN However if it is required please untick the Disable registration from WAN option then register the extension via VPN tunnel for higher security You can achie...

Page 182: ...from the IP PBX PBX System SIP Proxy Setting page 2 Then open IP PBX Extension Click any one of the index numbers 3 Now you will get the following setup page for an extension Note that the Allow Regis...

Page 183: ...rIPPBX The user can check and view the content of the FAX from the configuration page of VigorIPPBX Besides the received FAX can be forwarded to specified e mail address by VigorIPPBX Thus even if the...

Page 184: ...ck the box of Enable Virtual FAX 1 Set the Extension Number e g 789 Such number cannot be the same as other existed extension numbers In the field of Email to type the e mail address which will receiv...

Page 185: ...eted the settings for receiving the PSTN FAX When there is any FAX into such PSTN line VigorIPPBX 2820 will store such FAX in USB disk You can check the content of the FAX from VigorIPPX configuration...

Page 186: ...www draytek com user SupportDLUtility php for downloading the utility 2 Open the web configurator of VigorIPPBX and open IPPBX Extension to add a new extension profile 101 Such extension will be used...

Page 187: ...ype the HTTP port e g 80 for VigorIPPBX 2820 6 Next type in the extension number just created e g 101 and the password In the field of Receiver Number type the number that the document will be sent to...

Page 188: ...X 2 Set the Extension Number e g 788 Such number cannot be the same as other existed extension numbers In the field of Email to type the e mail address which will receive the FAX forwarded by VigorIPP...

Page 189: ...r sending FAX by SIP Refer to the following figure Here any FAX sending out by using phone number beginning with 2 will be transmitted throguht SIP 1 2 Open the file that you want to fax Select Print...

Page 190: ...he field of Receiver Number To match with the value set for Match Prefix configured in Step 3 the beginning of the number shall be added with 2 For example you want to send the FAX to 8999111 you have...

Page 191: ...complete user s desire When there are several incoming calls to VigorIPPBX after forwarding them to different hunt groups VigorIPPBX will accept all the phone calls and queue them one by one Then Vig...

Page 192: ...es the limit of Max queue slots only the Hunt Group with Top Priority will stay in queue For example if you type 2 in this field only two calls in Hunt Group with High Priority can stay in queue If Ma...

Page 193: ...e waiting music played by VigorIPPBX Within 40 seconds these three extensions will ring again If there is still no one answering the call and the queue time out set with 60 seconds is up such call wil...

Page 194: ...no one can answer these phone calls will be queued by VigorIPPBX Then within 40 seconds the incoming phone call signals from the two hunt groups with high priority will be sent out Therefore the exten...

Page 195: ...wering machine for DrayTek Soft Phone supports two answering conditions Immediately and No answer timeout 1 Open DrayTek Soft Phone Utility 2 Specify the Condition by choose Immediately or No answer t...

Page 196: ...VigorIPPBX 2820 Series User s Guide 188 This page is left blank...

Page 197: ...in the following ranges From 10 0 0 0 to 10 255 255 255 From 172 16 0 0 to 172 31 255 255 From 192 168 0 0 to 192 168 255 255 W Wh ha at t a ar re e P Pu ub bl li ic c I IP P A Ad dd dr re es ss s a a...

Page 198: ...be regarded as the second WAN port However the original Ethernet WAN1 still can be used and Load Balance can be done in the router Besides 3G USB Modem in WAN2 also can be used as backup device Theref...

Page 199: ...yet the physical connection for WAN2 is done through an Ethernet port P1 or USB port You cannot change it To use 3G network connection through 3G USB Modem choose 3G USB Modem as the physical mode in...

Page 200: ...e of WAN Internet Access In addition there are three selections for you to choose for different purposes WAN2 Fail It means the connection for WAN1 will be activated when WAN2 is failed WAN2 Upload sp...

Page 201: ...WAN interface for accessing into the Internet WAN2 is the optional WAN interface for accessing into the Internet when WAN 1 is inactive for some reason Display Name It shows the name of the WAN1 WAN2...

Page 202: ...Set up the DSL parameters required by your ISP These are vital for building DSL connection to your ISP Multi PVC channel The selections displayed here are determined by the page of Internet Access Mul...

Page 203: ...e for the routers supporting ISDN function only Before utilizing the ISDN dial backup feature you must create a dial backup profile first Please click ISDN Dialing to a Single ISP to create the backup...

Page 204: ...Mode is selected in WAN General Setup page IP Address From ISP Usually ISP dynamically assigns IP address to you each time you connect to it and request In some case your ISP provides service to alway...

Page 205: ...set in that web page After finishing all the settings here please click OK to activate them M MP Po oA A f fo or r W WA AN N1 1 MPoA is a specification that enables ATM services to be integrated with...

Page 206: ...The backup line is not on until a packet from a local host triggers the router to establish a connection Always On If the broadband connection is no longer available the backup line will be activated...

Page 207: ...have multiple public IP addresses and would like to utilize them on the WAN interface please use WAN IP Alias You can set up to 8 public IP addresses other than the current one you are using Notice th...

Page 208: ...ccording to the information provided by your ISP If you want to connect to Internet all the time you can check Always On Username Type in the username provided by ISP in this field Password Type in th...

Page 209: ...e Timeout Set the timeout for breaking down the Internet after passing through the time without any action This setting is active only when the Active on demand option for Active Mode is selected in W...

Page 210: ...click OK to activate them S St ta at ti ic c o or r D Dy yn na am mi ic c I IP P f fo or r W WA AN N2 2 For static IP mode you usually receive a fixed public IP address or a public subnet namely mult...

Page 211: ...re is available for ISDN 2 port only None Disable the backup function Packet Trigger The backup line is not on until a packet from a local host triggers the router to establish a connection Always On...

Page 212: ...et command RIP Protocol Routing Information Protocol is abbreviated as RIP RFC1058 specifying how routers exchange routing tables information Click Enable RIP for activating this function WAN IP Netwo...

Page 213: ...y a MAC Address and enter the MAC address in the MAC Address field DNS Server IP Address Type in the primary IP address for the router if you want to use Static IP mode If necessary type in secondary...

Page 214: ...ter to establish a connection PPP Setup PPP Authentication Select PAP only or PAP or CHAP for PPP Idle Timeout Set the timeout for breaking down the Internet after passing through the time without any...

Page 215: ...n and type in a fixed IP address in the box of Fixed IP Address Fixed IP Address Type a fixed IP address WAN IP Network Settings Obtain an IP address automatically Click this button to obtain the IP a...

Page 216: ...e is provided by your ISP for identifying different access points Simply click Apply to apply such name Finally you have to click OK to save the setting Apply Activate the function of identification M...

Page 217: ...as the first PVC line that will be used as multi PVCs Enable Check this box to enable that channel The channels that you enabled here will be shown in the Multi PVC channel drop down list on the web p...

Page 218: ...P and then click WAN link of Channel 3 4 or 5 to configure your router WAN for Router borne Application Choose the router service for channel 3 4 or 5 Management It can be specified for general manage...

Page 219: ...On Username Type in the username provided by ISP in this field Password Type in the password provided by ISP in this field PPP Authentication Select PAP only or PAP or CHAP for PPP Idle Timeout Set th...

Page 220: ...ontact with your ISP for detailed information QoS Type Select a proper QoS type for the channel according to the information that your ISP provides PCR It represents Peak Cell Rate The default setting...

Page 221: ...e Normally service type is used for the service of video stream e g IPTV It can divide the packets from remote control and from video stream into different PVC In general the protocol used by remote c...

Page 222: ...to go to dedicate network interface based on the following web page setup Twenty policies of load balance are supported by this router Note Load Balance Policy is running only when both WAN1 and WAN2...

Page 223: ...r of the policy Click Index 1 to access into the following page for configuring load balance policy Enable Check this box to enable this policy Protocol Use the drop down menu to choose a proper proto...

Page 224: ...N N Local Area Network LAN is a group of subnets regulated and ruled by router The design of network structure is related to what type of public IP addresses coming from your ISP 5 5 2 2 1 1 B Ba as s...

Page 225: ...exchange routing information with neighboring routers using the RIP to accomplish IP routing This allows users to change the information of the router such as IP address and the routers will automatic...

Page 226: ...te IP address for connecting to a local private network Default 192 168 1 1 1st Subnet Mask Type in an address code that determines the size of the network Default 255 255 255 0 24 For IP Routing Usag...

Page 227: ...he host one by one and click Add to create a list of hosts to be assigned deleted or edited IP address from above pool Set a list of MAC Address for 2nd DHCP server will help router to assign the corr...

Page 228: ...rver The value is usually as same as the 1st IP address of the router which means the router is the default gateway DHCP Server IPAddress for Relay Agent Set the IP address of the DHCP server you are...

Page 229: ...ter to get more information for your necessity 5 5 2 2 3 3 S St ta at ti ic c R Ro ou ut te e Go to LAN to open setting page and choose Static Route Index The number 1 to 10 under Index allows you to...

Page 230: ...p select 1st Subnet as the RIP Protocol Control Then click the OK button Note There are two reasons that we have to apply RIP Protocol Control on 1st Subnet The first is that the LAN interface can exc...

Page 231: ...tic Route Setup page Click on another Index Number to add another static route as show below which regulates all packets destined to 211 100 88 0 will be forwarded to 192 168 1 3 4 Go to Diagnostics a...

Page 232: ...them based on the physical ports You can also manage the in out rate of each port Go to LAN page and select VLAN The following page will appear Click Enable to invoke VLAN function To add or remove a...

Page 233: ...function is used to bind the IP and MAC address in LAN to have a strengthening control in network When this function is enabled all the assigned IP and MAC address binding together cannot be changed I...

Page 234: ...lected item will be removed from the IP Bind List Note Before you select Strict Bind you have to bind one set of IP MAC address for one PC If not no one of the PCs can access into Internet And the web...

Page 235: ...1 P Po or rt t R Re ed di ir re ec ct ti io on n Port Redirection is usually set up for server related service inside the local network LAN such as web servers FTP servers E mail servers etc Most of...

Page 236: ...of private IP automatically Service Name Enter the description of the specific network service Protocol Select the transport layer protocol TCP or UDP WAN IP Select the WAN IP used for port redirecti...

Page 237: ...try you have defined Note that the router has its own built in services servers such as Telnet HTTP and FTP etc Since the common port numbers of these services servers are all the same you may need to...

Page 238: ...ost that maps ALL unsolicited data on any protocol to a single host in the LAN Regular web surfing and other such Internet activities from other clients will continue to work without inappropriate int...

Page 239: ...address of the DMZ host or click Choose PC to select one Choose PC Click this button and then a window will automatically pop up as depicted below The window consists of a list of private IP addresse...

Page 240: ...the relative number for the particular entry that you want to offer service in a local host You should click the appropriate index number to edit or clear the corresponding entry Comment Specify the n...

Page 241: ...or click Choose PC to select one Choose PC Click this button and subsequently a window having a list of private IP addresses of local hosts will automatically pop up Select the appropriate IP address...

Page 242: ...s are recorded in WAN IP alias You want that private IP 192 168 1 10 can use 86 123 123 2 as source IP when it sends packet out to Internet You can use address mapping function to achieve this demand...

Page 243: ...s for incoming packets Subnet Mask Select a value of subnet mask for private IP address 5 5 3 3 5 5 P Po or rt t T Tr ri ig gg ge er r Port Trigger is a variation of open ports function the difference...

Page 244: ...application of this rule Trigger Protocol Select the protocol TCP UDP or TCP UDP for such trigger profile Trigger Port Type the port or port range for such trigger profile Incoming Protocol When the t...

Page 245: ...VigorIPPBX 2820 Series User s Guide 237...

Page 246: ...VigorIPPBX 2820 Series User s Guide 238...

Page 247: ...le or via System Maintenance Activation Web Filter Activation is a tool which allows you to use trial version or update the license of WCF directly without accessing into the server MyVigor located on...

Page 248: ...tion it offers a period of trial for you to get acquainted with WCF function Formal edition with license key you can extend the license valid time manually Note If you activate Formal edition with lic...

Page 249: ...k Next 4 Setting confirmation page will be displayed as follows please click Next 5 Wait for a moment till the following page appears When such page appears you can enable or disable these services fo...

Page 250: ...vated according to your selection s The valid time for the free trial of these services is one month Later if you need to extend the license valid time you can also use the Web Filter Activation again...

Page 251: ...pection SPI tracks packets and denies unsolicited incoming data Selectable Denial of Service DoS Distributed DoS DDoS attacks protection I IP P F Fi il lt te er rs s Depending on whether there is an e...

Page 252: ...e vulnerability attacks will try to paralyze the system by offending the vulnerabilities of the protocol or operation system The DoS Defense function enables the Vigor router to inspect every incoming...

Page 253: ...match with the filter rules APP Enforcement Select one of the APP Enforcement Profile settings created in CSM APP Enforcement Profile for applying with this router Please set at least one profile for...

Page 254: ...you can specify the filter log and or CSM log here by checking the box The log will be displayed on Draytek Syslog window Advance Setting Click Edit to open the following window However it is strongly...

Page 255: ...transfer game data Instinctively as a secure firewall Vigor router will reject these fragmented packets to prevent attack unless you enable Accept Incoming Fragmented UDP Packets By checking this box...

Page 256: ...heck to enable the Filter Rule Check this box to enable the filter rule Comments Enter filter set comments description Maximum length is 14 character long Index 1 15 Set PCs on LAN to work at certain...

Page 257: ...ts as the Address Type From the IP Group drop down list choose the one that you want to apply Or use the IP Object drop down list to choose the object that you want Service Type Click Edit to access i...

Page 258: ...agmented Apply the rule to unfragmented packets Fragmented Apply the rule to fragmented packets Too Short Apply the rule only to packets that are too short to contain a complete header Filter Specifie...

Page 259: ...t Filter web page first For troubleshooting needs you can specify to record information for Web Content Filter by checking the Log box It will be sent to Syslog server Please refer to section System M...

Page 260: ...otocol only session timeout is configured for the data flow which matched with the firewall rule DrayTek Banner Please uncheck this box and the following screen will not be shown for the unreachable w...

Page 261: ...of two IP filters call filter or data filter You may preset 12 call filters and data filters in Filter Setup and even link them in a serial manner Each filter set is composed by 7 filter rules which...

Page 262: ...s is prevent the TCP SYN packets attempt to exhaust the limited resource of Vigor router By default the threshold and timeout values are set to 50 packets per second and 10 seconds respectively Enable...

Page 263: ...e box to activate the Block Smurf function The Vigor router will ignore any broadcasting ICMP echo request Block trace router Check the box to enforce the Vigor router not to forward any trace route p...

Page 264: ...indicate the protocol type running over the upper layer However the protocol types greater than 100 are reserved and undefined at this time Therefore the router should have ability to detect and reje...

Page 265: ...em with groups for using conveniently Later we can select that object group that can apply it For example all the IPs in the same department can be defined with an IP object a range of IP address 6 6...

Page 266: ...e for the IP address Select Single Address if this object contains one IP address only Select Range Address if this object contains several IPs within a range Select Subnet Address if this object cont...

Page 267: ...der Index column for settings in detail Name Type a name for this profile Maximum 15 characters are allowed Interface Choose WAN LAN or Any to display all the available IP objects with the specified i...

Page 268: ...to Factory Default Clear all profiles Click the number under Index column for settings in detail Name Type a name for this profile Protocol Specify the protocol s which this profile will apply to Sou...

Page 269: ...nd last values are different it indicates that all the ports except the range defined here are available for this service type the port number greater than this value is available the port number less...

Page 270: ...ype Object will be shown in this box Selected Service Type Objects Click button to add the selected IP objects in this box 6 6 3 3 5 5 K Ke ey yw wo or rd d O Ob bj je ec ct t You can set 200 keyword...

Page 271: ...ormation will be watched out and be passed blocked based on the configuration on Firewall settings 6 6 3 3 6 6 K Ke ey yw wo or rd d G Gr ro ou up p This page allows you to bind several keyword object...

Page 272: ...ed Keyword Objects Click button to add the selected Keyword objects in this box 6 6 3 3 7 7 F Fi il le e E Ex xt te en ns si io on n O Ob bj je ec ct t This page allows you to set eight profiles which...

Page 273: ...0 Series User s Guide 265 Profile Name Type a name for this profile Type a name for such profile and check all the items of file extension that will be processed in the router Finally click OK to save...

Page 274: ...URL strings or some of HTTP data hiding in the payload of TCP packets while legacy firewall inspects packets based on the fields of TCP IP headers only On the other hand Vigor router can prevent user...

Page 275: ...llaneous application Such profile will be used in Firewall General Setup and Firewall Filter Setup pages Set to Factory Default Clear all profiles Profile Display the number of the profile which allow...

Page 276: ...d Users will not access into related web pages or use the applications Pass All the items selected in this page will not be blocked User can access into related web pages or use the applications Selec...

Page 277: ...VigorIPPBX 2820 Series User s Guide 269 The items categorized under P2P Below shows the items which are categorized under Protocol...

Page 278: ...ers At office URL Content Filter can also provide a job related only environment hence to increase the employee work efficiency How can URL Content Filter work better than traditional firewall in the...

Page 279: ...the malicious code Click CSM and click URL Content Filter Profile to open the profile setting page You can set eight profiles as URL content filter Simply click the index number under Profile to open...

Page 280: ...uted For this one the router will process the packages with the conditions set below for web feature first then URL second Log None There is no log file will be recorded for this profile Pass Only the...

Page 281: ...he keyword could be a noun a partial noun or a complete URL string Multiple keywords within a frame are separated by space comma or semicolon In addition the maximal length of each frame is 32 charact...

Page 282: ...enance Activation Web Filter Activation allows you to use trial version or update the license of WCF directly without accessing into the server MyVigor located on http myvigor draytek com However if y...

Page 283: ...tory settings Cache None the router will check the URL that the user wants to access via WCF precisely however the processing rate is normal Such item can provide the most accurate URL matching L1 the...

Page 284: ...wing web page The items listed in Categories will be changed according to the different service providers If you have and activate another web content filter license the items will be changed simultan...

Page 285: ...ng webpage with the characters listed on Group Object Selections If the web pages do not match with the specified feature set here they will be processed with the categories listed on the box below Bl...

Page 286: ...es which might result in important accesses impacted To solve the problem you can use limit session to limit the session procession for specified Hosts In the Bandwidth Management menu click Sessions...

Page 287: ...up You can type in four sets of time schedule for your request All the schedules can be set previously in Application Schedule web page and you can use the number that you have set in that web page 6...

Page 288: ...ation Schedule web page and you can use the number that you have set in that web page 6 6 5 5 3 3 Q Qu ua al li it ty y o of f S Se er rv vi ic ce e Deploying QoS Quality of Service management to guar...

Page 289: ...S domain owners to define the service level provided toward traffic from different domains Then each DS node in these domains will perform the priority treatment This is called per hop behavior PHB Th...

Page 290: ...nt te er rf fa ac ce e When you click Setup you can configure the bandwidth ratio for QoS of the WAN interface There are four queues allowed for QoS control The first three Class 1 to Class 3 class r...

Page 291: ...idth to downstream speed Enable UDP Bandwidth Control Check this and set the limited bandwidth ratio on the right field This is a protection of TCP application traffic since UDP application traffic su...

Page 292: ...delete the class rule please click the Edit link of that one After you click the Edit link you will see the following page Now you can define the name for that Class In this case Test is used as the...

Page 293: ...e packets of data will be divided with different levels and will be processed according to the level type by the system Please assign one of the levels of the data for processing with QoS control Serv...

Page 294: ...r Service Type field After you click the Edit link you will see the following page For adding a new service type click Add to open the following page Service Name Type in a new service for your reques...

Page 295: ...s on the specified Dynamic DNS server Once the router is online you will be able to use the registered domain name to access the router or internal virtual servers from the Internet It is particularly...

Page 296: ...ix dyndns org in the Domain Name block Enable Dynamic DNS Account Check this box to enable the current account If you did check the box you will see a check mark appeared on the Active column of the p...

Page 297: ...e button to set the Vigor router s clock to current time of your PC The clock will reset once if you power down or reset the router There is another way to set up time You can inquiry an NTP server a...

Page 298: ...er up again during the schedule Idle Timeout Specify the duration or period for the schedule How often Specify how often the schedule will be applied Once The schedule will be applied just once Weekda...

Page 299: ...ist the remote dial in user or a wireless station and the RADIUS server in performing mutual authentication It enables centralized remote access authentication for network management Enable Check to e...

Page 300: ...N Messenger to allow full use of the voice video and messaging features Enable UPNP Service Accordingly you can enable either the Connection Control Service or Connection Status Service After setting...

Page 301: ...unction on your network may incur some security threats You should consider carefully these risks before activating the UPnP function Some Microsoft operating systems have found out the UPnP weaknesse...

Page 302: ...The application of multicast will be executed through WAN port you specified Enable IGMP Snooping Check this box to enable this function The application of multicast will be executed for the clients i...

Page 303: ...ble on the BIOS setting Wake by Two types provide for you to wake up the binded IP If you choose Wake by MAC Address you have to type the correct MAC address of the host in MAC Address boxes If you ch...

Page 304: ...a manner that emulates the properties of a point to point private link Below shows the menu items for VPN and Remote Access 6 6 7 7 1 1 R Re em mo ot te e A Ac cc ce es ss s C Co on nt tr ro ol l Ena...

Page 305: ...lgorithm the router will transmit no MPPE encrypted packets Otherwise the MPPE encryption scheme will be used to encrypt the data Require MPPE 40 128bits Selecting this option will force the router to...

Page 306: ...e tunnel for IKE Phase 2 Phase 2 negotiation IPSec security methods including Authentication Header AH or Encapsulating Security Payload ESP for the following IKE exchange and mutual examination of th...

Page 307: ...ndard DES Triple DES 3DES and AES 6 6 7 7 4 4 I IP PS Se ec c P Pe ee er r I Id de en nt ti it ty y To use digital certificate for peer authentication in either LAN to LAN connection or Remote User Di...

Page 308: ...ure to accept the peer with matching value The field can be IP Address Domain or E mail Address The box under the Type will appear according to the type you select and ask you to fill in corresponding...

Page 309: ...server through the built in RADIUS client function The following figure shows the summary table Set to Factory Default Click to clear all indexes Index Click the number below Index to access into the...

Page 310: ...dial in user to make a PPTP VPN connection through the Internet You should set the User Name and Password of remote dial in user below IPSec Tunnel Allow the remote dial in user to make an IPSec VPN...

Page 311: ...you select ISDN PPTP or L2TP with or without IPSec policy above Password This field is applicable when you select ISDN PPTP or L2TP with or without IPSec policy above Enable Mobile One Time Password m...

Page 312: ...k Function The callback function provides a callback service only for the ISDN dial in user The remote user will be charged the connection fee by the telecom Check to enable Callback function Enables...

Page 313: ...ltaneously The following figure shows the summary table Set to Factory Default Click to clear all indexes Name Indicate the name of the LAN to LAN profile The symbol represents that the profile is emp...

Page 314: ...nquiry for data transmission between the hosts located on both sides of VPN Tunnel while connecting Block When there is conflict occurred between the hosts on both sides of VPN Tunnel in connecting su...

Page 315: ...This function is to help the router to determine the status of IPSec VPN connection especially useful in the case of abnormal VPN IPSec tunnel disruption For details please refer to the note below Ch...

Page 316: ...pes provided here for different purpose Disable disables the LAN to LAN dial out function 64Kbps allows you to use one channel for Internet access 128Kbps allows you to use both channels for Internet...

Page 317: ...5 or SHA 1 authentication algorithm 3DES without Authentication Use triple DES encryption algorithm and not apply any authentication scheme 3DES with Authentication Use triple DES encryption algorithm...

Page 318: ...ecurity reason the lifetime of key should be defined The default value is 3600 seconds You may specify a value in between 600 and 86400 seconds Perfect Forward Secret PFS The IKE Phase 1 key will be r...

Page 319: ...e User Name and Password of remote dial in user below IPSec Tunnel Allow the remote dial in user to trigger an IPSec VPN connection through Internet L2TP Allow the remote dial in user to make a L2TP V...

Page 320: ...address of the remote node The only exception is Digital Signature X 509 can be set when you select IPSec tunnel either with or without specify the IP address of the remote node Pre Shared Key Check t...

Page 321: ...ess is fixed by remote side specify the fixed IP address here Do not change the default value if you do not select ISDN PPTP or L2TP Remote Network IP Remote Network Mask Add a static route to direct...

Page 322: ...connections You may disconnect any VPN connection by clicking Drop button You may also aggressively Dial out by using Dial out Tool and clicking Dial button Dial Click this button to execute dial out...

Page 323: ...509 Any entity wants to utilize digital certificates should first request a certificate issued by a CA server It should also retrieve certificates of other trusted CA servers so it can authenticate th...

Page 324: ...in Import Click this button to import a saved file as the certification information Refresh Click this button to refresh the information listed below View Click this button to view the detailed settin...

Page 325: ...click IMPORT to open the following window Use Browse to find out the saved text file Then click Import The one you imported will be listed on the Trusted CA Certificate window Then click Import to use...

Page 326: ...ency of a small office home Any authorized staff can bring a built in WLAN client PDA or notebook into a meeting room for conference without laying a clot of LAN cable or drilling holes everywhere Wir...

Page 327: ...data encryption while WPA2 applies AES The WPA Enterprise combines not only encryption but also authentication Since WEP has been proved vulnerable you may consider using WPA for the most secure conne...

Page 328: ...320 6 6 9 9 2 2 G Ge en ne er ra al l S Se et tu up p By clicking the General Settings a new web page will appear so that you could configure the SSID and the wireless channel Please refer to the fol...

Page 329: ...the user may only see the information except SSID or just cannot see any thing about Vigor wireless router while site surveying The system allows you to set four sets of SSID for different usage In de...

Page 330: ...ion about 40 for 11g 5 for 11n by checking Tx Burst It is active only when both sides of Access Point and Station in wireless client invoke this function at the same time That is the wireless client m...

Page 331: ...rrect settings please click OK to save and invoke it By clicking the Security Settings a new web page will appear so that you could configure the settings of WEP and WPA Mode There are several modes p...

Page 332: ...ixed WPA WPA2 802 1x only is selected WPA The WPA encrypts each frame transmitted from the radio using the key which either PSK Pre Shared Key entered manually in this field below or automatically neg...

Page 333: ...ntrol filter type to be applied to wireless LAN identified with SSID 1 to 4 respectively MAC Address Filter Display all access control entries that were inserted before Client s MAC Address Manually e...

Page 334: ...ng encryption passphrase to setup a wireless client every time He she only needs to press the WPS button on AP and selects that AP on the utility of wireless station Then WPS will connect for client a...

Page 335: ...in WPA PSK or WPA2 PSK mode if you do not choose such mode in Wireless LAN Security you will see the following message box Please click OK and go back Wireless LAN Security to choose WPA PSK or WPA2 P...

Page 336: ...nCode Please input the PIN code specified in wireless client you wish to connect and click Start PIN button The WLAN LED on the router will blink fast when WPS is in progress It will return to normal...

Page 337: ...t in Bridge mode packets received from a WDS link will only be forwarded to local wired or wireless hosts In other words only Repeater mode can do WDS to WDS packet forwarding In the following example...

Page 338: ...oose here will make the following WEP or Pre shared key field valid or not Choose one of the types for the router WEP Check this box to use the same key set in Security Settings page If you did not se...

Page 339: ...settings such as operation mode channel bandwidth guard interval and aggregation MSDU for wireless data transmission Operation Mode Mixed Mode the router can transmit data with the ways supported in...

Page 340: ...ich channel is clean for usage Also it can be used to facilitate finding an AP for a WDS link Notice that during the scanning process about 5 seconds no client is allowed to connect to Vigor This page...

Page 341: ...gs page 6 6 9 9 9 9 S St ta at ti io on n L Li is st t Station List provides the knowledge of connecting wireless clients now along with its status code There is a code summary below for explanation F...

Page 342: ...in ng gs s This page will determine the number of concurrent FTP connection default charset for FTP server and enable Samba service At present the Vigor router can support USB storage disk with format...

Page 343: ...ame and a host name A workgroup name must not be the same as the host name The workgroup name can have as many as 15 characters and the host name can have as many as 23 characters Both them cannot con...

Page 344: ...grade usage Note FTP Passive mode is not supported by Vigor Router Please disable the mode on the FTP client Password Type the password for FTP Samba users for accessing FTP server Later you can open...

Page 345: ...reate and Remove for such profile Before you click OK you have to insert a USB diskette into the USB interface of the Vigor router Otherwise you cannot save the configuration 6 6 1 10 0 3 3 F Fi il le...

Page 346: ...0 Series User s Guide 338 Current Path Display current folder Upload Click this button to upload the selected file to the USB diskette The uploaded file in the USB diskette can be shared for other use...

Page 347: ...plays the free space of the USB diskette Click Refresh at any time to get new status for free capacity Index It displays the number of the client which connecting to FTP server Service It displays the...

Page 348: ...the model name of the router Firmware Version Display the firmware version of the router Build Date Time Display the date and time of the current firmware build ADSL Firmware Version Display the ADSL...

Page 349: ...not allowed to register from WAN side Wireless LAN MAC Address Display the MAC address of the WLAN Interface Frequency Domain It can be Europe 13 usable channels USA 11 usable channels etc The availab...

Page 350: ...o type them Such information is useful for Auto Configuration Server Enable Disable Sometimes port conflict might be occurred To solve such problem you might want to change port number for CPE Please...

Page 351: ...again 6 6 1 11 1 4 4 C Co on nf fi ig gu ur ra at ti io on n B Ba ac ck ku up p B Ba ac ck ku up p t th he e C Co on nf fi ig gu ur ra at ti io on n Follow the steps below to backup your configuratio...

Page 352: ...tion of Certificate R Re es st to or re e C Co on nf fi ig gu ur ra at ti io on n 3 Go to System Maintenance Configuration Backup The following windows will be popped up as shown below 4 Click Browse...

Page 353: ...Enable to activate function of mail alert Send a test e mail Make a simple test for the e mail address specified in this page Please assign the mail address first and click this button to execute a t...

Page 354: ...owing 1 Just set your monitor PC s IP address in the field of Server IP Address 2 Install the Router Tools in the Utility within provided CD After installation click on the Router Tools Syslog from pr...

Page 355: ...r PC host as router s system time Use Internet Time Select to inquire time information from Time Server on the Internet using assigned protocol Time Protocol Select a time protocol Server IP Address T...

Page 356: ...ers provided by the system to allow you managing the router from Internet Check the box es to specify Disable PING from the Internet Check the checkbox to reject all PING packets from the Internet For...

Page 357: ...may be used to restart your router Click Reboot System from System Maintenance to open the following page Index 1 15 in Schedule Setup You can type in four sets of time schedule for performing system...

Page 358: ...l guide you to upgrade firmware by using an example Note that this example is running over Windows OS Operating System Download the newest firmware from DrayTek s web site or FTP site The DrayTek web...

Page 359: ...or your computer Click System Maintenance Activation to open the following page for accessing http myvigor draytek com Note Such service mechanism is powered by Commtouch Activate via Interface Choose...

Page 360: ...he mechanism represented with code number e g CT CF adopted by such router Start Date Display the starting date of WCF license activated successfully Expire Date Display the ending date of WCF license...

Page 361: ...ig gg ge er r Click Diagnostics and click Dial out Trigger to open the web page The internet connection e g ISDN PPPoE PPPoA etc is triggered by a package sending from the source IP address Decoded F...

Page 362: ...VigorIPPBX 2820 Series User s Guide 354 Refresh Click it to reload the page...

Page 363: ...H HC CP P T Ta ab bl le e The facility provides information on IP address assignments This information is helpful in diagnosing network problems such as IP address conflicts etc Click Diagnostics and...

Page 364: ...of the router used for NAT Peer IP Port It indicates the destination IP address and port of remote host Interface It displays the representing number for different interface Refresh Click it to reloa...

Page 365: ...IP address monitored and refreshes the data in an interval of several seconds The IP address listed here is configured in Bandwidth Management You have to enable IP bandwidth limit and IP session limi...

Page 366: ...te kbps Display the transmission speed of the monitored device RX rate kbps Display the receiving speed of the monitored device Sessions Display the session number that you specified in Limit Session...

Page 367: ...the graph at any time 5 5 1 12 2 9 9 T Tr ra ac ce e R Ro ou ut te e Click Diagnostics and click Trace Route to open the web page This page allows you to trace the routes from router to the host Simp...

Page 368: ...s Guide 360 Protocol Choose a protocol ICMP or UDP for such route Host IP Address It indicates the IP address of the host Run Click this button to start route tracing work Clear Click this link to rem...

Page 369: ...ws Item Description External Device Auto Discovery Check this box to detect the external device automatically and display on this page From this web page check the box of External Device Auto Discover...

Page 370: ...VigorIPPBX 2820 Series User s Guide 362 This page is left blank...

Page 371: ...or not Backing to factory default setting if necessary If all above stages are done and the router still cannot run normally it is the time for you to contact your dealer for advanced help 7 7 1 1 C...

Page 372: ...After trying the above section if the link is stilled failed please do the steps listed below to make sure the network connection settings is OK F Fo or r W Wi in nd do ow ws s The example is based on...

Page 373: ...tomatically and Obtain DNS server address automatically F Fo or r M Ma ac cO Os s 1 Double click on the current used MacOs on the desktop 2 Open the Application folder and get into Network 3 On the Ne...

Page 374: ...router correctly F Fo or r W Wi in nd do ow ws s 1 Open the Command Prompt window from Start menu Run 2 Type command for Windows 95 98 ME or cmd for Windows NT 2000 XP Vista The DOS command dialog wil...

Page 375: ...VigorIPPBX 2820 Series User s Guide 367...

Page 376: ...f You have to wait about 15 seconds after inserting 3G USB Modem into your Vigor2820 Later the USB LED will light on which means the installation of USB Modem is successful If the USB LED does not li...

Page 377: ...c ct to or ry y D De ef fa au ul lt t S Se et tt ti in ng g I If f N Ne ec ce es ss sa ar ry y Sometimes a wrong connection can be improved by returning to the default settings Try to reset the router...

Page 378: ...on Then the router will restart with the default configuration After restore the factory default setting you can configure the settings for the router again to fit your personal request 7 7 7 7 C Co o...

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