D-1000B Heater
Operations & Maintenance
WARRANTY
9-1
DHS SYSTEMS LLC
No rights are conveyed except as indicated in the legend on the inside front cover of this document.
9.
WARRANTY
DHS SYSTEMS LLC LIMITED WARRANTY
DHS Systems LLC provides a limited warranty that all DRASH
(Deployable Rapid Assembly Shelter) products
shall be free from defects in materials and workmanship for the period of time shown in the Warranty Schedule below.
This warranty shall protect the original purchaser and shall inure to the benefit of any additional end users of the product,
but in no event shall the warranty extend for a period of time in excess of that shown in the Warranty Schedule shown
below.
WARRANTY SCHEDULE
DRASH Shelters and Shelter Accessories: 60 Months
DRASH UST Trailers and Trailer Accessories: 12 Months
DRASH Heaters and Heater Accessories: 12 Months
DRASH Power Distribution Unit (PDU): 12 Months
The warranty period reflected in the above Warranty Schedule shall begin on the date of original shipment to the original
purchaser.
The liability of DHS Systems LLC hereunder is limited to the labor and parts required to repair or replace any defective
part or other covered defect in material or workmanship.
Damage due to excessive wear and tear, improper use or carelessness is not covered under this limited warranty. Any
attempt to repair a defect by a party not authorized by DHS Systems LLC may void this warranty.
This warranty is contingent upon a) proper operation of the products in accordance with the operating instructions
provided and b) proper maintenance and care of the equipment in accordance with the operating instructions provided.
Warranty claims must contain a detailed explanation of the defect and be supported by summary extracts of pertinent
service and maintenance records, if applicable. DHS Systems LLC shall have the right to examine the alleged defect and
may require the claimant at the claimant’s expense, to return the product for such an examination, if practicable. In the
event the claim is validated, claimant shall be reimbursed for the cost of shipping the product to DHS Systems LLC. If
DHS Systems LLC personnel are required to visit the claimant’s site to validate and claim and such claim is not validated,
all expenses for travel and accommodations will be charged to the claimant.
Any warranty claims must be filed with DHS Systems LLC within 90 days after the alleged defect has first been identified.
All claims must be mailed or faxed to the following:
DHS SYSTEM LLC
33 Kings Highway
Orangeburg, NY 10962-1802
Attn: Customer Service, Logistics
Phone: 800-977-3647 Fax: 845-365-2114 Email:
This warranty is the sole warranty provided for the products listed herein. DHS Systems LLC provides no other express
or implied warranty with respect to these products (including but not limited to no implied warranty of merchantability or
fitness for a particular purpose).