Dometic SPOTZERO SZIII 2000, User Manual & Installation Manual

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Section III
Coverage Period
What is the period of coverage?
SEE TABLE OF LIMITED WARRANTY PERIODS BELOW.
How does one determine when the Limited Warranty Period begins? All Dometic products bear a data plate on
which there are model and serial numbers. The date of manufacture of the product can be determined by Dometic
based on the serial number on the product. To determine whether any Dometic component is in warranty, proceed
as follows:
1.
Determine the model and serial number on the data plate located on the product. Write or call the Dometic
Customer Service Department to obtain the manufacture date of the product. The hours of the Customer
Service Department are 8:00 a.m. - 5:00 p.m. (USA, Eastern Standard Time Zone) Monday through Friday
excluding holidays.
2.
It is possible that a considerable time lag exists between the date a product or component is manufactured and
the date it is put in service. In such instances, the date of manufacture could indicate that the item is out of
warranty. However, based on the date the equipment is first put in service, the item may still be covered by the
Dometic Limited Warranty. For proof of date put in service, Dometic will require a copy of the bill of sale of the
Dometic equipment from the installer or new boat dealer to the original owner.
Section IV
Getting Covered Warranty Service
How does the purchaser/owner get warranty service?
Please read the following Warranty Procedure: If the failure of a Dometic component is determined to be covered under
the Dometic warranty and the time in service is determined to be within the warranty time limit, the owner has the
following three options:
1.
Preferred option: Have a Dometic authorized Servicing Dealer, perform the work needed. The customer needs to
call Dometic Customer Service Department for a recommendation as to the closest dealer. If the customer already
knows an authorized servicing dealer, the dealer should be contacted directly.
2. Second option: If the customer contacts Dometic Service Department for a Servicing Dealer and Dometic has no
one in that particular area, Dometic will authorize the use of a local service company and Dometic will work with
the local company to assist in any way possible.
The customer may contact the Dometic Service Department at 1(800) 542-2477, Monday-Friday, 8:00am - 5:00pm.
TABLE OF LIMITED WARRANTY PERIODS
Important Notes Regarding Product Start-up/ Commissioning:
1.
Warranty periods begin from the date of possession of the boat/vessel by the first owner if OEM installed or date
of installation if dealer installed, but not to exceed three (3) years from date of production of the product.
However, if the product is started for any reason by the OEM or dealer, notwithstanding any provision to the
contrary, the warranty period will be for a period of one (1) year commencing from the date that the product was
warranty based on the original date of purchase or date of installation.
2.
Proof of purchase or installation may be required to verify warranty coverage.
3.
Any unit or replacement part installed due to a warranty failure carries the remainder of the original warranty.
Warranty coverage does not start over from the repair/replacement date.
4. Warranty coverage shall not exceed three (3) years from the date of production of the product.
5.
These warranty periods are effective February 1, 2014.
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