The Battery Does Not Seem To Charge
•
Be sure the charging plugs are fully and securely inserted.
•
Make sure you are using the battery charger provided with the trainer.
•
If the battery does not hold a charge as long as it used to, it may be time to
replace the battery
.
For battery questions or replacement, please contact Customer Service:
(800) 793-3436 x622 M-F, 9am-5pm EST
- or - Email: [email protected]
No Communication Link
•
The link can usually be restored by turning the system off and then turning it
on again or by plugging-in the transmitter and receiver to charge.
•
Sometimes the transmitter and receiver must be reprogrammed to recognize
each other. See page 24.
Cold Weather Performance
•
All batteries experience a drop in voltage during and may run down more
quickly cold weather.
•
The signal the dog feels from the collar may not be as strong in cold weather.
•
For best results in the cold months, charge and store your remote trainer at
room temperature when not in use.
For other Troubleshooting questions, please visit the website -or-
contact Customer Service. (800) 793-3436 x622, M-F 9am-5pm EST.
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