DMX ProFusion XS, User Manual

Page: 32 / 36

P r o F u s i o n X s u s e r G u i d e
26
diSC UPdATe iSSUeS (COnT.) POSSiBLe SOLUTiOn PAGe
Control panel display Incorrect CD
Type
Verify the CD has “ProFusion XS” printed on the right-side of the
disc.
_
Contact DMX Customer Service. 28
Control panel displays Old Config Ver
Verify you are loading the most recent update. The disc will have
the date created printed on them.
_
If your ProFusion XS is configured to receive its updates via Net-
work, it may have received newer configuration from a Network
update. Continue loading any CDs you received as your ProFu-
sion XS will update any content on the CDs.
_
neTWOrK UPdATe iSSUeS
Control panel displays Update Con-
nect Error after an Ethernet update is
attempted
Verify the network settings for your ProFusion XS are correct for
your network.
15
Verify your network firewall is configured to allow FTP traffic from
your ProFusion XS to its designated server.
15
Control panel displays FTP Test
Failed after Test Network Connect
attempted
Verify the Ethernet cable is properly connected to your ProFusion
XS and your network equipment.
3, 5
Verify the network settings for your ProFusion XS are correct for
your network.
15
Verify your network firewall is configured to allow FTP traffic from
your ProFusion XS to its designated server.
15