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13.2. Requesting Repairs and Inspections
For your inspection, repair, and service needs, contact the dealer from which you purchased JWX-2.
When contacting the dealer, your product serial number may be required. Refer to below to check the
serial number, and provide it to the dealer.
Distributor:
13.3. Serial Number Location
The serial number is shown on the bottom of the battery
seat.
13.4. Warranty
The warranty period for the JWX-2 is 1 year from the date of purchase.
During this warranty period, if there is a material or manufacturing defect in the JWX-2 that
you have purchased, the defective parts will be replaced or repaired free of charge. The
warranty covers the power unit and charger. Consumable parts, such as the battery, tires,
and tubes, are excluded from this warranty.
This warranty does not cover malfunctions due to either the user’s intentional misuse or
negligent use, such as malfunctions that are caused by use other than that specified in
this owner’s manual. This warranty also does not cover malfunctions due to modification
of the unit or continuous use under conditions other than the specified conditions, such as
exceeding the maximum weight etc., regardless of the cause of the malfunction.
Scratches, dullness, and dirt on the surface of the product through normal use are not
included in the warranty.
If warranty repairs are necessary, contact the dealer where you purchased the unit.
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Durable Medical Equipment Limited
181A McLeod Road, Te Atatu, Auckland
0800 115 222 [email protected] www.dme.co.nz
