Troubleshooting
Before requesting service for this player, check the chart below for a possible cause of the
problem you are experiencing. Some simple checks or an adjustment on your part may eli-
minate the problem and restore proper operation.
Symptom (Common)
Remedy
• Play fails to start even when PLAY is pressed.
• Play starts but then stops immediately.
• Condensation has formed: wait about 1 to 2 hours to allow the
player to dry out.
• This player cannot play a disc other than DVD, Video CD and
CD.
• The disc may be dirty and may require cleaning.
• Ensure that the disc is installed with the label side up.
• No picture.
• Ensure that the equipment is connected properly.
• Ensure that the input setting for the TV is “Video”.
• No sound.
• Distorted sound.
• Ensure that the equipment is connected properly.
• Ensure that the input setting for the TV and stereo system are
correct.
• Picture is distorted during rapid advance or rapid
reverse.
• The picture will be some what distorted at times: this is normal.
• No rapid advance (or rapid reverse play).
• Some discs may have sections which prohibit rapid advance (or
rapid reverse.).
• No 4:3 (16:9) picture.
• Choose the correct setup “TV SCREEN” item which matches the
TV set used.
• No operations can be performed with the remote
control unit.
• Check the batteries are installed with the correct polarities (+
and -).
• The batteries are exhausted: replace them with new ones.
• Point the remote control unit at the remote control sensor and
operate.
• Operate the remote control unit at a distance of not more than
7 m from the remote control sensor.
• Remove the obstacles between the remote control unit and
remote control sensor.
• No key operation (by the main unit and/or the
remote control unit) is effective.
• Press STANDBY to set the player to the standby mode and then
back to ON.
• Alternatively, press STANDBY to set the player to the standby
mode, disconnect the power plug and then re-connect it. (The
player may not be operating properly due to lightning, static
electricity or some other external factor.)
47
Summary of Contents for DVD-352
Page 1: ...3...
