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TR-40CRA D
IGITAL
-
TO
-A
NALOG
TV C
ONVERTER
T
ROUBLESHOOTING
Page 22
My audio quality
is poor or I don’t
have any audio at
all.
1
Make sure you haven’t accidentally muted the volume of
your TR-40CRA converter. Press the VOLUME UP
button on the TR-40CRA remote control.
2
Make sure you haven’t accidentally muted the TV’s
volume. Press the VOLUME UP button on the TV’s
remote control.
3
Try a different channel. Sometimes a specific channel
can experience audio problems.
4
If using RCA cables (red, yellow, white cables) to connect
your TR-40CRA converter to your TV, check to make
sure the audio cables are connected between the TV and
your TR-40CRA converter.
5
Check your TR-40CRA converter’s Audio setting. If
you’ve set this to an alternate audio track, and the
broadcaster does not have any audio for that track, you
may hear no sound. Press MENU on your TR-40CRA
remote control, select
Setup
, and select
Audio Setup
. If
the audio is set to something other than Primary, try
selecting
Primary
to see if this resolves the problem.
I forgot the Locks
password.
1
Locate the Receiver ID number by pressing MENU on
the TR-40CRA remote control, selecting Setup, System
Setup, then System Information. Write down the last four
digits of the Receiver ID (before the dash).
2
To reset your password, press MENU on the TR-40CRA
remote control, select
Setup
, then
Locks
. Enter the last
four digits of your Receiver ID, then select
Change
Password
to choose a new password.
Symptom
Troubleshooting Steps
tr40.book Page 22 Thursday, August 14, 2008 12:47 PM