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Dish Network DVR Satellite System, User Manual

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Dish Network DVR Satellite System User Manual Download Page 54

 46

DishHOME Interactive TV

Chapter 7

D

ISH

HOME I

NTERACTIVE 

TV

Press DISH on the remote control to access the Dish

HOME

 

features available with your 

service. You can order channels, check the news and weather, and even play games. 
Make sure you connect an active phone line to your receiver to use all the features 
available through Dish

HOME

. 

C

USTOMER 

S

ERVICE

An important feature of your satellite TV receiver is Customer Support. This menu 
provides convenient access to your DISH account to review your statement, pay your bill, 
upgrade programming, and more. Make sure you connect an active phone line to your 
receiver to use the Customer Support features.

Press MENU and then select 

Customer Support

. 

T

IPS

•

Whenever you want to exit an interactive feature and return to watching programming, 
press VIEW LIVE TV and you’ll be taken to the last channel you were watching.

•

You can also get to Customer Support from Dish

HOME

.

Summary of Contents for DVR Satellite System

Page 1: ...To subscribe to programming or for assistance with installing or using the system visit mydish com chat or call Customer Service at...

Page 2: ...d States of America DISH is a registered trademark of DISH Network L L C For information about DISH please visit our website at mydish com We acknowledge all product names trade names or corporate nam...

Page 3: ...G TV NOW 4 ADDITIONAL SERVICES 6 ABOUT SATELLITE TV RECEPTION 7 WHY CONNECT TO A PHONE LINE OR BROADBAND 7 MOVING ON SCREEN LOGO 8 Satellite Receiver 9 SATELLITE RECEIVER OVERVIEW 10 SATELLITE RECEIVE...

Page 4: ...EATING OR CHANGING FAVORITES LISTS 32 NAMING FAVORITES LISTS 33 USING FAVORITES LISTS 34 Locks 35 WHAT ARE LOCKS 36 CREATING OR CHANGING RATINGS LOCKS 36 CREATING OR CHANGING CHANNEL LOCKS 40 LOCKING...

Page 5: ...DED PROGRAMS 51 GROUPING AND SORTING RECORDED PROGRAMS 51 ENABLING RECORD LINK 52 Record Future Programs 53 TIMERS AND RECORDINGS 54 USING THE TIMERS LIST 55 USING THE DAILY SCHEDULE 56 CREATING AN AU...

Page 6: ...TING TO FACTORY DEFAULTS 90 SCHEDULING RECEIVER UPDATES 91 INACTIVITY STANDBY 91 Connections 93 CONNECTING TO YOUR DISH SYSTEM 94 CONNECTING AN OVER THE AIR ANTENNA 96 SCANNING FOR OVER THE AIR CHANNE...

Page 7: ...receiver is still connected to the AC power whenever it is plugged into a live power outlet even if it is turned off using the remote control or front panel buttons 16 No flame sources such as lit ca...

Page 8: ...ages for extended periods of time may cause them to be permanently imprinted on the screen Consult your TV user guide for information on whether this is a problem for your TV what operating viewing re...

Page 9: ...s What you ll find in this chapter WELCOME HOW TO USE THIS GUIDE ABOUT YOUR DISH ACCOUNT WATCHING TV NOW ADDITIONAL SERVICES ABOUT SATELLITE TV RECEPTION WHY CONNECT TO A PHONE LINE OR BROADBAND MOVIN...

Page 10: ...new receiver Chapter 2 Satellite Receiver explains the basic features of your system and how to use the remote control front panel buttons and back panel connections Chapter 3 Watching TV describes ho...

Page 11: ...shown in two ways Instructions in the form of pictures are handy if you d like to learn something quickly These instructions are numbered left to right as shown in the sample below Instructions that a...

Page 12: ...on Your Account If you want to know about charges to your DISH account or if you would like to make changes to your programming packages be sure to have your account information handy and choose one...

Page 13: ...bout watching TV see Chapter 3 Watching TV starting on page 19 Pausing Live TV Here s something you can t do with regular old TV pause live TV because someone s at the door or calling you on the phone...

Page 14: ...ies sports and special events For details on ordering Pay Per View events see page 26 Be sure to connect an active phone line or broadband Internet connection to your receiver before you order a Pay P...

Page 15: ...occurs during a few days at the beginning of the spring and the beginning of the autumn and lasts only a few minutes During these brief periods you will not be able to see programs on DISH When the su...

Page 16: ...nected to the receiver to give you Pay Per View and On Demand programs at your fingertips QUESTIONS How do I find something to watch Refer to page 4 For more information on finding something to watch...

Page 17: ...ellite Receiver What you ll find in this chapter SATELLITE RECEIVER OVERVIEW SATELLITE RECEIVER FRONT PANEL SATELLITE RECEIVER BACK PANEL REMOTE CONTROL USING THE ON SCREEN MENUS USING TEXT FIELDS Sat...

Page 18: ...may not be compatible Over the Air Antenna In Input connection to your over the air antenna Satellite In Connection to your satellite dish S Video High quality standard definition connection to your T...

Page 19: ...tly at the equipment you want to control with no objects to block the signal path Batteries The remote control comes with AAA batteries When you replace old batteries you should replace all of the bat...

Page 20: ...le watching TV Cancel Returns to previous menu or to watching a program View Satellite Programming Exits out of any menu guide and returns to viewing live TV Number Buttons Enter a channel number or n...

Page 21: ...on is different on DISH TVs See your DISH TV User s Guide for proper operation Up Down Arrow Buttons Channel up down on TV Number Buttons Enter a desired TV channel number TV Menu Accesses menu featur...

Page 22: ...Input Switches DVD between its TV DVD mode DVD VCR Power TV Power Top button turns the DVD player VCR power on and off Bottom button turns the TV on and off Number Buttons Enter a channel number for...

Page 23: ...nu then select any of the other menus from the Main Menu Use the following buttons on the remote control to quickly open certain features Press GUIDE to open the Program Guide Press THEMES LEFT ARROW...

Page 24: ...ntil you select Save or Done If you do not want to save any changes select Cancel to discard all the changes made in the menu There are two types of lists A single choice list allows you to select onl...

Page 25: ...ss SELECT to enter the characters you want Using the Remote Control Number Pad Use the letters above the NUMBER PAD on the remote control just like on a telephone while the highlight is in the field F...

Page 26: ...menu for several minutes the menu automatically closes This discards any changes you made and displays the program you were watching On the remote control press FORMAT on the remote control to change...

Page 27: ...19 Finding Programs to Watch What you ll find in this chapter CHANGING CHANNELS USING THE PROGRAM GUIDE USING THE BROWSE BANNER USING THEMES AND SEARCH Watching TV...

Page 28: ...channel number using the NUMBER PAD on the remote control USING THE PROGRAM GUIDE You can use the Program Guide to see what programs are on to change channels and to set up recordings To access the gu...

Page 29: ...information on Favorites Lists The Program Guide shows programs currently showing and coming on within the next nine days The guide does not show programs that have ended While using the Program Guide...

Page 30: ...me of their contents for example just movies or just sports Use Themes and Search to quickly find programs based on the following Theme and Sub Theme Search for programs by category such as Movies or...

Page 31: ...nfo 4 Select Done 5 Select Get Results 1 Press THEMES Select a theme Select a sub theme Get Results Select Get Results 2 3 4 Theme Family Kids Education Series Specials Music Arts Religious News Busin...

Page 32: ...ct Search TIPS Press INFO to get more information about a highlighted program Press VIEW LIVE TV to cancel almost any screen and return to live TV Customize the channels listed in the Program Guide by...

Page 33: ...25 Available Pay Per View Services What you ll find in this chapter PAY PER VIEW DISH ON DEMAND CONSIDERATIONS Pay Per Programs...

Page 34: ...onnection After you order a Pay Per View program you can watch it on all of the receivers on your DISH account Using the remote control you can order the exact same program for each receiver but you p...

Page 35: ...or My Rentals 4 Use the UP and DOWN ARROW buttons to scroll through the featured choices 5 Select the program you want to watch 6 Select Rent or Done DISH On Demand Considerations You can repeatedly...

Page 36: ...DISH On Demand or Pay Per View program you cannot cancel the order and you will be billed for it You can use Pay Per View Locks and Ratings Locks to control the programs your family views See What ar...

Page 37: ...System Setup and then Purchase History The Purchase History screen displays 2 Select Done when you are finished viewing your purchase history 1 2 Press MENU select System Setup and then select Purcha...

Page 38: ...ms are restricted to one receiver per account Will I be charged more than once for ordering the same Pay Per View on two or more receivers If you re using the remote control you won t be charged more...

Page 39: ...31 Setting Up and Using Favorites Lists What you ll find in this chapter WHAT ARE FAVORITES LISTS CREATING OR CHANGING FAVORITES LISTS NAMING FAVORITES LISTS USING FAVORITES LISTS Favorites Lists...

Page 40: ...e air antenna Each Favorites List has a unique color in the Program Guide You can also give each list a name The four lists are named List 1 List 2 List 3 and List 4 until you change the name The list...

Page 41: ...t characters long 1 Press MENU on your DISH remote control Select Preferences and then select Favorites 2 Select the list that you want to rename 3 Select Edit Name 4 Enter the name you want for the l...

Page 42: ...TIPS Two lists cannot have the same name Pressing GUIDE to switch Favorites Lists functions only if you have added channels to the Favorites List If you have not created a Favorites List pressing GUI...

Page 43: ...OCKS CREATING OR CHANGING RATINGS LOCKS CREATING OR CHANGING CHANNEL LOCKS LOCKING OR UNLOCKING PAY PER VIEW CHANNELS HIDING ADULT CONTENT OR LOCKED CHANNELS LOCKING OR UNLOCKING THE FRONT PANEL CREAT...

Page 44: ...ou must enter the password to access the item again Locking the receiver is a two step process 1 Choose the locks that you want Available locks types are the following Ratings Locks locks programs bas...

Page 45: ...ions of violence or brief nudity But these elements are not deemed so intense as to require that parents be strongly cautioned beyond the suggestion of parental guidance There is no drug use content i...

Page 46: ...e MPAA rating system have an NR AO rating Also if connection to the satellite is lost the NR AO rating appears TV Ratings TV Ratings contain information about the audience and a content label Audience...

Page 47: ...arse language L intense sexual situations S or intense violence V TV MA Mature Audience Only This program is specifically designed to be viewed by adults and therefore may be unsuitable for children u...

Page 48: ...he NUMBER PAD The receiver displays stars as you enter the digits of the password Select OK 3 Select Channel Locks 4 Highlight and select each channel that you want to lock or unlock Press the UP or D...

Page 49: ...ver displays stars as you enter the digits of the password Select OK 3 Select Lock PPV or Unlock PPV 4 Select Yes Make sure the receiver is locked as described on page 44 HIDING ADULT CONTENT OR LOCKE...

Page 50: ...n page 44 LOCKING OR UNLOCKING THE FRONT PANEL Locking the front panel prevents anyone from using the front panel buttons unless they enter the correct password It does not lock the remote control but...

Page 51: ...go to step 6 to create a new password 4 Enter the current password using the NUMBER PAD Select OK 5 Press SELECT 6 Enter the new password using the NUMBER PAD Select OK 7 Enter the new password again...

Page 52: ...receiver displays a message prompting you to enter a password 4 Enter a password using the NUMBER PAD The receiver displays stars as you enter the digits of the password Select OK 5 Confirm the passwo...

Page 53: ...45 Interacting with Your TV What you ll find in this chapter DISHHOME CUSTOMER SERVICE Interactive TV...

Page 54: ...n important feature of your satellite TV receiver is Customer Support This menu provides convenient access to your DISH account to review your statement pay your bill upgrade programming and more Make...

Page 55: ...r WHAT IS DVR PAUSING A PROGRAM REVERSING FAST FORWARDING AND SKIPPING SLOW MOTION AND FRAME BY FRAME RECORDING A LIVE PROGRAM PLAYING A RECORDED PROGRAM DELETING RECORDED PROGRAMS GROUPING AND SORTIN...

Page 56: ...backward in slow motion or frame by frame while using the DVR s auto recording features while watching live or recorded programs PAUSING A PROGRAM On some TVs the presence of fixed images for extended...

Page 57: ...ss FWD forward once to fast forward through the program 4 times normal speed Press FWD twice to forward at 15 times normal speed three times to forward at 60 times normal speed and four times to forwa...

Page 58: ...mer on page 58 Record the Entire Event the receiver stops recording at the end of the event This option is available only if the receiver was tuned to the channel at the beginning of the program Note...

Page 59: ...teps to group or sort recorded programs 1 Press DVR two times or press DVR and select My Recordings 2 Choose a group or sort option to help you quickly find the program you want to watch To sort progr...

Page 60: ...e program Also press PLAY to switch from forward or reverse to play Press VIEW LIVE TV to catch up with the program as it s showing now QUESTIONS How can I fast forward through commercials If you re w...

Page 61: ...imers What you ll find in this chapter TIMERS AND RECORDINGS USING THE TIMERS LIST USING THE DAILY SCHEDULE CREATING AN AUTOMATIC TIMER CREATING A MANUAL TIMER CREATING A DISHPASS TIMER DELETING A TIM...

Page 62: ...es an on screen reminder when the event is about to air Timer Frequency Deciding how often you want to watch a program will help you make the best choice All Episodes records each time that program is...

Page 63: ...prefer to record matching programs in HD if available if you only want to record the program if it is broadcast in HD or if you only want to record the program if it is broadcast in SD Start Early se...

Page 64: ...ct the event within the Timers List Press PAGE UP to see the previous days timers Review these timers to see the result of your timers for example if it recorded successfully or why it might have been...

Page 65: ...ing actions DVR Timer Type remains off but will record the scheduled event Auto Timer Type turns on for the event and tunes to the correct channel Reminder Timer Type turns on at the scheduled time Af...

Page 66: ...splays 3 Select the Timer Frequency see page 54 for more details 4 Select a Timer Type see page 54 for more details 5 Select Options see page 55 for more details 6 Select Set Priority if you would lik...

Page 67: ...guide is updated DishPASS continues to find and records your shows based upon your search criteria An example of how to use DishPASS may be that you saw a movie in the theaters and you want to watch i...

Page 68: ...ay not be what you are expecting You can Pick selected events to Skip Review future timers each time the Program Guide is updated Adjust your search terms and method Select Set Priority to change the...

Page 69: ...ded over choose Protect on those important programs DVR Timers set for sporting events typically have an end late time of 60 minutes to allow for overtime Change this setting in Options when you set u...

Page 70: ...62 Questions Chapter 9 Notes...

Page 71: ...63 Setting Up Your Remote Control What you ll find in this chapter IMPROVING RECEIVER CONTROL OPERATING OTHER DEVICES THE RECOVER BUTTON SENDING DISCRETE POWER ON AND OFF Remote Control Setup...

Page 72: ...dress 4 Confirm that your remote operates your receiver by pressing remote buttons If this is not working go back to step 3 Checking the Remote Control Address 1 Press and hold SAT for three seconds u...

Page 73: ...etween 1 and 16 but not the one you wrote in step 1 4 Press POUND If you entered the address correctly SAT flashes three times Write down the number you entered 5 Press RECORD Make sure the Remote Add...

Page 74: ...to operate The mode button lights for two seconds to show you have set the remote to that mode Limited Mode You can program your remote control in Limited Mode to keep from accidentally changing the...

Page 75: ...When the SAT button is pressed the remote sends that channel to the TV This feature is enabled by default however if you want to use this feature the channel must be programmed by following these ste...

Page 76: ...el must be set see Setting SAT Auto Tune Channel 1 Press and hold SAT for three seconds until all four Mode buttons are lit 2 Press STAR 3 Press VOLUME UP to enable SAT Auto Tune or VOLUME DOWN to dis...

Page 77: ...your DVD VCR 2 Press and hold DVD for three seconds until all four Mode buttons are lit 3 Press STAR 4 Enter the channel used for viewing up to three digits in range of 002 to 125 for example channel...

Page 78: ...u release it TV flashes 4 For AUX only Press 0 for a second TV 1 for a second DVD and or VCR 2 for a tuner or amplifier or audio receiver If you are not programming in AUX mode skip to step 5 5 Enter...

Page 79: ...e UP or DOWN ARROW the remote tries each code in the memory to see if it can turn off the device When the device turns off you have found a code that might work Note The mode button for the device fla...

Page 80: ...e on and off Note The TV POWER button turns the TV on and off in all Modes It cannot be learned Note The remote times out if a button isn t pressed within 20 seconds If the remote times out then the l...

Page 81: ...l times before the DISH remote learns the command If the DISH remote learns the command the Mode light blinks off and then back on If the Mode light blinks three times or remains lit the DISH remote d...

Page 82: ...quickly For AUX mode The first group of flashes tells you what the AUX mode controls A quick flash zero before the three digit code is for a TV one regular flash is for a DVD and or VCR and two flashe...

Page 83: ...mode of the remote control to use these steps 1 Press and hold the AUX button until all the mode buttons are lit then let it go 2 Press the POUND button 3 Press the PLUS side of the VOLUME button 4 Pr...

Page 84: ...be unobstructed You can program the remote control to operate any other DISH receiver except where UHF is used such as TV2 on DISH receivers 1 Turn on the other receiver and display the System Info sc...

Page 85: ...described RECOVER will first try to tune your TV to channel 3 then channel 4 and then other video inputs with each press of RECOVER You may need to press RECOVER multiple times to recover your satelli...

Page 86: ...POWER 4 Press VOLUME UP for discrete power on Press VOLUME DOWN for discrete power off 5 Press any button to end this procedure QUESTIONS My remote doesn t control my receiver or other components What...

Page 87: ...d in this chapter USING MULTIMEDIA USING CALLER ID CUSTOMIZING THE GUIDE AND CHANNEL LISTS CHANGING LANGUAGES USING CLOSED CAPTIONING SETTING UP AUDIO OUTPUT RESETTING TO FACTORY DEFAULTS SCHEDULING R...

Page 88: ...ra Transferring Photos to Your Receiver 1 Connect your receiver to a digital camera or other USB supported device using the USB Connection Note Some cameras and USB multimedia devices may not be compa...

Page 89: ...receiver Do it yourself kits and expandable racks may not be compatible Only hard drives that are single disk units are supported Dedicate the hard drive for use only with the receiver do not use the...

Page 90: ...the feature has been activated you ll receive a popup asking if you want to format the drive Formatting is necessary to store your recorded programs on the external hard drive After selecting Yes anyt...

Page 91: ...line enabling the Caller ID feature allows the receiver to display on your TV the names of people and or telephone numbers as they call Setting Up Caller ID Display Use these instructions to enable o...

Page 92: ...comes in a different Caller ID screen appears Using Caller ID History Your receiver also stores a history of the incoming calls Use the following steps to view and delete numbers from your Caller ID...

Page 93: ...the Channel Order 3 Select Done Changing the Guide Display The receiver comes set to display the Program Guide with video in the upper right corner However you can change the way the Program Guide di...

Page 94: ...hoose a preference for how local channels display in the Program Guide and other channel lists under Local Sat Channels Note Changing the channel display preference may cause timers on those channels...

Page 95: ...or descriptive audio is available An alternate language applies only to the audio part of a program and does not change the language used in the menus displayed by the receiver Descriptive audio not i...

Page 96: ...lect Caption On Off 3 Select CC is On to turn captions on or CC is Off to turn captions off then select Done 4 Choose the display options that match your preferences then select Done Caption Font Size...

Page 97: ...tput options under Decoder Dolby Digital PCM select this option only if the stereo system or amplifier can decode both Dolby Digital and Linear PCM signals PCM Only select this option only if the ster...

Page 98: ...PCM and RCA analog line outputs are affected 5 Select Done RESETTING TO FACTORY DEFAULTS You can reset the receiver to discard any changes you have made to the receiver except for remote control addre...

Page 99: ...period of time without any activity for example no channel changes the Inactivity Standby feature turns off the receiver so that you ll always have the latest Program Guide and DISH On Demand program...

Page 100: ...eiver be sure to have the receiver connected to an active phone line and subscribe to Caller ID service from your phone company QUESTIONS How can I see who has called me in the past Open your Caller I...

Page 101: ...onnecting Your Satellite Receiver What you ll find in this chapter CONNECTING YOUR DISH SYSTEM CONNECTING AN OVER THE AIR ANTENNA SCANNING FOR OVER THE AIR CHANNELS USING TROUBLESHOOTING TOOLS Connect...

Page 102: ...s guide for assistance 4 Connect either a phone line or Ethernet to the receiver so you can order Pay Per View programs use all of the DishHOME Interactive features or use other services from DISH wit...

Page 103: ...orted by your TV Select Test On the confirmation screen select Save 9 On the Connect Receiver to Ethernet or Phone screen the system is establishing connection to broadband or phone Wait while this pr...

Page 104: ...a professional installer to help you select a suitable antenna Make sure to follow the antenna installation instructions correctly Ground an outdoor antenna per the National Electrical Code NEC and a...

Page 105: ...f you want to name the over the air channels continue on If you do not want to name your over the air channels select Done You are then taken out of the menus back to watching TV 7 Select a channel an...

Page 106: ...compromise in how you aim the antenna or you may need more than one antenna The effects of poor digital reception are different from the effects of poor analog reception Poor analog reception usually...

Page 107: ...If you have questions about over the air channels contact the broadcasters not DISH DISH does not broadcast over the air signals and so cannot do anything to change over the air signal quality However...

Page 108: ...and broadband Internet connection of your receiver 1 Press MENU select System Setup then select Diagnostics Connection Tests for a valid phone connection or broadband Internet connection Call Out Upd...

Page 109: ...incorrect receiver settings and causes you to lose channels Do not run a Check Switch test unless directed by a Customer Service Representative or other DISH instructions 1 Press MENU 2 Select System...

Page 110: ...102 Using Troubleshooting Tools Chapter 12 Notes...

Page 111: ...117 What you ll find in this chapter LIMITED WARRANTY RESIDENTIAL CUSTOMER AGREEMENT FCC COMPLIANCE Appendix...

Page 112: ...ing charges due to system malfunction This warranty does not cover cosmetic damage damage due to lightning electrical or telephone line surges battery leakage fire flood or other acts of Nature accide...

Page 113: ...CONTINUED RECEIPT OF DISH NETWORK SERVICES OR EQUIPMENT FOLLOWING RECEIPT OF SUCH NOTICE SHALL CONSTITUTE YOUR ACCEPTANCE OF SUCH CHANGED OR REPLACED AGREEMENT IF YOU ARE AN EXISTING CUSTOMER AND DO...

Page 114: ...ckages or other Services we have no obligation to replace or supplement such programming programming packages or other Services You are not entitled to any refund because of a deletion rearrangement o...

Page 115: ...y on your behalf G Billing Agent Payments Different or other payment and billing terms conditions options and fees may apply when billing is provided through a third party billing agent including with...

Page 116: ...uipment you must continuously connect each DISH Network receiver on your account to the same land based telephone line and or a broadband home network Failure to connect each receiver to the same land...

Page 117: ...maintenance and repair of such Equipment must be performed by us or our designee s DISH Network may charge you for any repairs that are necessitated by any damage to or misuse of such Equipment 6 TRA...

Page 118: ...ve us immediate notice of any change of name mailing address telephone number or physical address where your Equipment is located You may do this by notifying our customer service center by telephone...

Page 119: ...terpret and or make a final determination concerning any issue arising from such ambiguity EXHIBIT 1 FEES In addition to any amounts due for your Services and any other amounts due under this Agreemen...

Page 120: ...ment Fee 10 00 You make an EFT or check payment to DISH Network and it is subsequently returned Shipping and Handling Fee 15 00 DISH Network delivers hardware to you via regular delivery A 20 00 Exten...

Page 121: ...part of the product identifier that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 For earlier products the REN is separately shown...

Page 122: ...n a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try...

Page 123: ...103 Troubleshooting and Remote Codes What you ll find in this chapter TROUBLESHOOTING TABLES REMOTE CONTROL DEVICE CODES Reference...

Page 124: ...setting Your Receiver on page 100 4 Make sure your TV is tuned to the correct channel or input Use RECOVER as described on page 77 5 Make sure your remote control has fresh batteries If you see the Re...

Page 125: ...ver may not have received authorization for programming yet If you have authorized the receiver added it to your account wait a few minutes to see if the message is removed Make sure that all required...

Page 126: ...ternet connection to send purchase information to DISH 093 You may have selected the Reset Factory Defaults option If you want to reset the receiver to its factory default settings select Yes If you d...

Page 127: ...han at the top of the screen Change the Hide Adult or Hide Locked setting to include these channels in the Program Guide and other channel lists What Is Happening Possible Reason What to Do When you p...

Page 128: ...ay programs that have ended in the Program Guide or Browse Banner but find you cannot The Program Guide and Browse Banner can display only programs that have not yet ended These features cannot displa...

Page 129: ...ote the local weather conditions Heavy rain snow or cloud cover may be interfering with transmission of the satellite signal Remove any snow or other debris which may have collected on the satellite d...

Page 130: ...other channel lists Change the Hide Adult or Hide Locked setting on your receiver if you do not want these channels excluded from the Program Guide or other channel lists Refer to page 41 What Is Happ...

Page 131: ...as a regularly scheduled program but the timer operates for the next showing Stopping the event timer applies only to the current showing of the program To stop all operations of a repeated event tim...

Page 132: ...der amplifier will not accept Linear PCM digital input use the analog connections instead You hear a foreign language with a program You may have set the receiver to select an alternate audio language...

Page 133: ...formation to DISH using your phone line When the receiver found that the telephone was busy it automatically disconnected The fax or modem found that there was no dial tone and cancelled the transmiss...

Page 134: ...find that you are not able to cancel a Pay Per View program You ordered a Pay Per View program and then decided not to watch it You cannot cancel an order for a Pay Per View program whether it was ju...

Page 135: ...r programming the remote to control your TV VCR Blu ray Disc or DVD player or audio equipment Every attempt has been made to include all codes If your device brand is not listed or if the codes listed...

Page 136: ...116 Remote Control Device Codes Reference...

Page 137: ...89 DVR 48 DVR Codes 114 E Entering Text 17 ERD Setup 52 Error Message 105 F Factory Defaults 90 Fast Forwarding 49 Favorites Lists 32 Changing 32 Creating 32 Naming 33 Troubleshooting 110 Using 34 FCC...

Page 138: ...ering 3 46 Upgrading 3 46 Programs Descriptive Audio 87 DISH On Demand 6 27 Fast Forwarding 49 Finding a Program 5 Frame By Frame 49 Hiding Adult Channels 41 Hiding Locked Channels 41 Locking 36 Order...

Page 139: ...55 Timer Types 54 Timers List 55 Troubleshooting 61 110 Troubleshooting 104 Caller ID 112 Changing Channels 107 Changing Languages 112 Diagnostics 100 Error Message 105 Favorites Lists 110 Hearing a P...

Page 140: ...Index 132 Notes...

Page 141: ...Index 133 Notes...

Page 142: ...Index 134 Notes...

Page 143: ...Index 135 Notes...

Page 144: ...Index 136 Notes...

Page 145: ...Index 137 Notes...

Page 146: ...Index 138 Notes...

Page 147: ...lay the System Information screen see Ordering Your Program Packages Remote Control Settings TV Input Channel Settings Purchase Location Name Purchase Location Telephone Number Receiver Serial Number...

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