20
6 Warranty
Warranty Conditions
We provide a 2-year warranty from the date of purchase for appliances we sell.
Within this warranty period, we will immediately rectify any manufacturing or material
faults, either by repairing or replacing the equipment, at our discretion.
The warranty does not cover damage caused by improper use (operation with wrong type
of current/voltage, connection to unsuitable power supplies, breakage etc.), normal wear
and tear, or faults which have only a minor effect on the value or suitability for use of the
equipment.
Attempted repair by unauthorised persons or the use of any other than original Royal
®
Appliance replacement parts will invalidate the warranty.
The warranty is only valid if the purchase date is confirmed by the dealer’s stamp and
signature on the warranty card, or if a copy of the repair invoice is provided.
In case of warranty claims:
Send the unit with an empty water tank and with a brief description of the fault (in block
letters) to the following address. Please mark the packaging “Under warrnty” and include the
warranty card or copy of the invoice, and return it to the Royal
®
Appliance customer service
or other service centre authorised by Royal
®
Appliance.
Royal
®
Appliance International GmbH
Abt. Kundenservice
Itterpark 9
40724 Hilden
Germany
Tel.: +49 (0)2103 / 20 07 10
Fax: +49 (0)2103 / 20 07 77
IM M 388 12 languages_neu.qxd 12.10.2005 19:56 Uhr Seite 40
