WARNING:
TO REDUCE RISK OF PERSONAL INJURY - UNPLUG CLEANER BEFORE SERVICING
ANY OTHER SERVICING SHOULD BE DONE BY AN AUTHORIZED SERVICE REPRESENTATIVE
CUSTOMER SERVICE (1-800-321-1134)
In the event that further assistance is required, see your Yellow Pages for an authorized Royal
®
Dealer or visit
our website at www.dirtdevil.com. Costs of any transportation to and from any place of repair are to be paid by the
owner. The service parts used in this unit are easily replaced and readily available from an authorized Royal
®
Dealer or
retailer. Always identify your cleaner by the model number and manufacturing code when requesting information or
ordering replacement parts. (The model number appears on the bottom of the cleaner.)
PROBLEM
POSSIBLE REASON
POSSIBLE SOLUTION
Cleaner won’t run
Cleaner won’t
pick-up or low
suction
Dust escaping
from cleaner
Cleaner tools won’t
pick-up
Headlight not
working
1. Power cord not firmly plugged into
outlet.
2. Blown fuse or tripped breaker.
3. Needs service.
1. Dirt container not installed correctly.
2. Dirt container full.
3. Brushroll worn.
4. Broken or worn belt.
5. Clogged filter.
6. Nozzle/dirt passage hose clogged.
7. Carpet height setting is incorrect.
1. Dirt container full.
2. Dirt container not installed correctly.
3. Hose not installed correctly.
4. Filter not installed completely.
1. Hose clogged.
2. Dirt container full.
3. Filter clogged.
1. Bulb burnt out.
2. Loose electrical wires.
1. Plug unit in firmly.
2. Check fuse or breaker in home. Replace
fuse/reset breaker.
3. Take to service center. To find nearest location,
visit our website at www.dirtdevil.com or call
1-800-321-1134.
1. Review dirt container removal & replacement -
Pg. 8, 9.
2. Empty dirt container - Pg. 8.
3. Replace brushroll - Pg. 10, 11.
4. Replace belt - Pg. 10, 11.
5. Remove filter and clean - Pg. 8, 9.
6. Check the lower hose for obstruction - Pg. 12.
7. Set carpet height adjust lever to appropriate
setting for carpet being cleaned - Pg. 7.
1. Empty dirt container - Pg. 8.
2. Review dirt container removal & replacement -
Pg. 8, 9.
3. Review Hose Installation - Pg. 6.
4. Review filter removal & replacement - Pg. 8, 9.
1. Remove hose and tools; remove obstruction -
Pg. 12.
2. Empty dirt container - Pg. 8.
3. Clean filter - Pg. 8, 9.
1. Replace bulb - Pg. 11.
2. Take to service center. To find nearest location,
visit our website at www.dirtdevil.com or call
1-800-321-1134.
TROUBLESHOOTING GUIDE
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