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ANY OTHER SERVICING SHOULD BE DONE BY AN AUTHORIZED SERVICE REPRESENTATIVE
CUSTOMER SERVICE (1-800-321-1134)
In the event that further assistance is required, see your Yellow Pages for an authorized Royal
®
Dealer or visit
our website at www.dirtdevil.com. Costs of any transportation to and from any place of repair are to be paid by the
owner. The service parts used in this unit are easily replaced and readily available from an authorized Royal
®
Dealer
or retailer. Always identify your cleaner by the model number and manufacturing code when requesting information or
ordering replacement parts. (The model number appears on the bottom of the cleaner.)
TROUBLESHOOTING GUIDE
LUBRICATION:
The motor and brushroll are equipped with bearings which contain sufficient lubrication for their lifetime. The addition of lubricant
could cause damage. Do not add lubricant to motor or brushroll.
LUBRIFICATION :
Le moteur et le rouleau-brosse sont équipés de paliers suffisamment lubrifiés pour toute leur durée de vie. Toute lubrification
supplémentaire pourrait causer des dommages. Ne pas ajouter de lubrifiant au moteur ou au rouleau-brosse.
LUBRICACIÓN:
El motor y el rodillo de cepillos están equipados con rodamientos que contienen suficiente lubricación para su vida útil. Agregar
lubricante podría provocar daños. No agregue lubricante al motor ni al rodillo de cepillos.
PROBLEM
POSSIBLE REASON
POSSIBLE SOLUTION
Cleaner won’t run
1. Power cord not firmly plugged into
outlet.
1. Plug unit in firmly.
2. No voltage in wall plug.
2. Check fuse or breaker in home.
3. Blown fuse or tripped breaker.
3. Replace fuse/reset breaker in home.
4. Needs service.
4. Take to service center or call 1-800-321-1134.
5. Brushroll stalled or thermal
protector tripped.
5. Call customer service at 1-800-321-1134.
Brushroll not
rotating
1. Belt has broken or has come off.
1. Replace or reattach belt.
Cleaner won’t
pick
up or low suction
1. Dirt cup not installed correctly.
1. Review dirt cup removal and replacement.
2. Dirt cup full.
2. Empty dirt cup.
3. Clogged filter.
3. Remove filter and clean.
4. Nozzle/dirt passage clogged.
4. Turn off and unplug; remove obstruction.
5. Brushroll worn.
5. Replace brushroll-take to service center or call
1-800-321-1134.
6. Belt broken or worn belt.
6. Replace brushroll-take to service center or call
1-800-321-1134.
Dust escaping
from cleaner
1. Dirt cup full.
1. Empty dirt cup.
2. Dirt cup not installed correctly.
2. Review dirt cup removal & replacement.
3. Filter not installed correctly.
3. Review filter removal & replacement.
If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, take it to a service
center prior to continuing use.
WARNING:
To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider
than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully
in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install
the proper outlet. Do not change the plug in any way.
WARNING:
TO REDUCE THE RISK OF PERSONAL INJURY - UNPLUG BEFORE CLEANING OR SERVICING.
attachments and products.
• Do not use with damaged cord or plug. If appliance is not working as it
should, has been dropped, damaged, left outdoors, or dropped into water,
take it to a service center prior to continuing use.
• Do not pull or carry by cord, use cord as a handle, close a door on cord, or
pull cord around sharp edges or corners. Do not place product on cord. Do
not run appliance over cord. Keep cord away from heated surfaces.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
• Do not handle plug or appliance with wet hands.
• Do not put any objects into openings. Do not use with any opening blocked;
keep free of dust, lint, hair, and anything that may reduce air flow.
• Keep hair, loose clothing, fingers, and all parts of body away from openings
and moving parts. Brushroll continues to rotate when in the upright posi-
tion.
• Turn off all controls before unplugging.
• Use extra care when cleaning on stairs. To avoid personal injury or dam-
age, and to prevent the cleaner from falling, always place cleaner at
bottom of stairs or on floor. Do not place cleaner on stairs or furniture, as it
may result in injury or damage.
• Do not use to pick up flammable or combustible liquids, such as gasoline,
or fine wood sandings or use in areas where they may be present.
• Do not pick up anything that is burning or smoking, such as cigarettes,
matches, or hot ashes.
• Do not use without filters and/or dirt cup in place.
• WARNING: This product contains chemicals, known to the State of Califor-
nia to cause cancer and birth defects or other reproductive harm. WASH
HANDS AFTER USING.
CAUTION: TO REDUCE THE RISK OF DAMAGE:
• Avoid picking up hard, sharp objects with this product, as they may cause
damage.
• Store appropriately indoors in a dry place. Do not expose machine to freez-
ing temperatures.
• Brushroll continues to turn while product is turned on.To avoid damage to
carpet, rugs, and flooring, avoid tipping cleaner or setting it on furniture,
fringed area rugs, or carpeted stairs during tool use.
• Do not allow unit with brushroll running to sit in one location for an extend-
ed period of time, as damage to floor can result.
SAVE THESE INSTRUCTIONS
