UC8000 IPPBX User Manual
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Figure 5.6.5 New Call Queue
Table 5.6.5 Explanation of Call Queue Parameters
Name
The name of the queue call.
Strategy
Calls into the queue, the agents ring according to the
strategy.
Simultaneous: The agents ring together.
Sequential Mode: When there is no incoming call, a new
user calls in, each time it rings sequentially from the first
agent).
Random: one is randomly selected for ringing.
Memory rotation mode: When there is no incoming call, a
new user calls in, and the ringing starts from the next agent
who hangs up last before.
Max idle time: Idle time, namely the time from the end of
the agent's last call to the present; ringing in the order from
longest to shortest time.
Min talk time: The ringing starts from the least to the most
according to the times of calls.
