UC8000 IPPBX User Manual
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Ring Time(5s~200s)
Alarm clock to the set time phone ringing time.
Status
This feature is only available when enabled.
•
After saving the application, check whether the extension number is ringing at
the configured time.
Use scenario:
Hotel wake-up call service, timed phone ringing, automatic play of
wake-up call service music after taking off the phone.
5.8.11 Diagnostics
In case that call cannot be connected or voice has quality problem, users can enter
the
Call Control -> Diagnostics
interface to collect fault information and then send it
to technical support for diagnosis.
Operation Procedures:
•
Select the module that needs to be traced. For example, if a call from SIP to
trunk has voice problems, users can select SIP message and voice, and then click
the
Start
button.
•
Make a call, and come back to the
Call Control -> Diagnostics
interface after
the call ends. Then click stop and download the tracing file.
•
In order to locate faults more quickly, users need to enter into
System ->
Service Log
interface, click export, and then send this exported file and the tracing
file to technical support.
Figure 5.8.11 Call Tracing for Diagnostics
