Table 1–1 (Cont.) Basic Troubleshooting
Symptom
Possible Cause
Suggested Solution
RX™26 Diskette Drive Problems
The system cannot read
from or write to the
diskette.
The diskette is not
formatted.
Format the diskette.
The diskette is not
correctly inserted.
Eject the diskette. Try to insert the
diskette again.
The diskette is faulty.
Try a different diskette.
The diskette drive is
faulty.
Contact your Digital services
representative.
The diskette density is
incorrect.
The RX26 accepts only high-
density (HD) or extra-density
(ED) diskettes.
The diskette drive head
may be dirty.
See the MicroVAX 3100 Model
85/95/96 Operator Information
manual for information on how to
clean the diskette drive head.
The system can read
from but cannot write to
a diskette.
The write-protect switch
is in the write-protect
position.
Eject the diskette and reset the
switch. Try writing to the diskette
again.
The diskette does not
eject.
The diskette is
incorrectly positioned
in the drive.
Gently press the diskette with your
finger and reposition it. Press the
eject button again.
RZ-Series SCSI Disk Drive Problems
An installed drive does
not work.
Two SCSI identifiers are
set to the same number.
Reset each SCSI ID to a unique
number.
Drive cables are not
properly connected.
Check the cable connections.
The Configuration
display does not show a
SCSI device.
SCSI device is not
properly terminated.
Check for a SCSI 50-pin
terminator.
Two SCSI identifiers are
set to the same number.
Reset each SCSI ID to a unique
number.
1–8 Troubleshooting and Diagnosing Problems
