Table 1–1 (Cont.) Basic Troubleshooting
Symptom
Possible Cause
Suggested Solution
RRD43 Compact Disc Drive Problems
The drive does not
accept the disc.
The disc is upside-down
in the tray or it is not
placed correctly in the
tray.
Remove the disc from the tray and
reinsert it properly.
A disc is already
present.
Remove the disc and replace it
with a new one.
The eject button fails to
release the disc tray.
The eject button is
disabled by software.
Reenable the eject button or
manually release the disc tray.
The system does not
have power.
Set the system unit on/off switch to
the on ( | ) position and press the
eject button again.
The RRD43 compact disc
drive is faulty.
If you want to release the disc
tray manually, see MicroVAX
3100 Model 85/95/96 Operator
Information for instructions. If
the problem persists, contact your
Digital services representative.
(continued on next page)
Troubleshooting and Diagnosing Problems 1–5
