Table 1–1 (Cont.) Basic Troubleshooting
Symptom
Possible Cause
Suggested Solution
TZ30 Tape Drive Problems
The TZ30 green LED
flashes rapidly.
The drive mechanism
is faulty or the tape
cartridge is damaged.
Press and release the unload
button to clear the fault. If the
LED continues to flash, do not try
to remove the tape cartridge or
use the tape drive. Contact your
Digital services representative.
The TZ30 does not
operate.
The drive does not
contain a tape cartridge.
Insert the tape cartridge and slide
the lever from the UNLOCK to the
LOCK position.
The operate lever does
not slide.
The tape cartridge is in
use.
Wait for the green LED to turn
on and try again. If the problem
persists, do not use the drive.
Contact your Digital services
representative.
The operate lever does
not lock.
The tape cartridge is not
inserted correctly.
Reinsert the tape cartridge. If
the problem persists, contact your
Digital services representative.
The tape does not load.
Press and release the unload
button. Wait for the green LED
to turn on before sliding the lever
and removing the tape. If the
LED flashes, contact your Digital
services representative.
The system cannot write
to the tape.
The write-protect switch
is in the write-protect
position.
If the write-protect LED is on,
remove the tape, reset the switch
and try writing to the tape
again. If the problem persists,
contact your Digital services
representative.
The data read from
the tape cartridge is
corrupted.
The tape drive head may
be dirty.
See the MicroVAX 3100 Model
85/95/96 Operator Information
manual for information on how to
clean the drive head.
The tape does not eject.
The tape is not rewound.
The operate lever is in
the lock position.
Follow the procedure for removing
a tape from the TZ30 described in
the MicroVAX 3100 Model 85/95
/96 Operator Information manual.
(continued on next page)
1–6 Troubleshooting and Diagnosing Problems
