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6: Troubleshooting Procedures
6-2
Colorwriter LSR 2000 Printer
Service Guide
Checking the installation environment
Make sure the printer is installed in an environment that conforms
to the following environmental standards:
•
The power supply voltage is
±
10% the rated voltage.
•
The printer is securely set on a level surface.
•
The surrounding temperature is 15-32.5
°
C (59-90.5
°
F) and
humidity is 20-80%.
•
Site is not located in or adjacent to ammonia gas, high
temperature or high humidity (e.g., water faucets, kettles,
humidifiers), cold spaces, open flames, or anywhere dusty.
•
Printer is not exposed to direct sunlight. If this is unavoidable,
advise the customer to hang curtains.
•
Printer is installed in a well-ventilated area.
Checking the print paper
•
Check that the print paper being used is the one recommended
for this printer (see Appendix E: “Accessories and Supplies”).
•
Make sure the paper is not damp. Print with paper from a newly
opened package and check results.
Checking consumable materials
•
Is the waste toner bottle full?
•
Is one end of the lever of the cleaning belt sensor on the belt?
•
Is the fixing oil out?
If any of these situations occur, prepare new materials for use. If
blank spots appear on an output image, the toner probably is
not level. Rock the toner cartridge as shown in the
User Guide
and then do a test print to make sure the toner is even.
Checking the charging unit
•
Make sure the separation charging unit is not soiled and that the
corona wire is normal.
•
Make sure the separation charging unit is set completely.
•
Make sure the separation charging unit spring is not rusted.