Diamond H2O DCS6-120-125, Product Manual

Page: 21 / 25

Patriot Series Single Tank Product Manual
pg. 20
10. Troubleshooting (2)
Problem Possible Cause Solution
Time of day flashes on
and off Power outage Reset time of day. If PC board has
battery back-up present, the battery
may be depleted. See page 12 for
instructions on how to change the time.
Replace the battery.
Control valve does not
regenerate automatically
when the REGEN button
is depressed and held.
Broken drive gear or drive cap
assembly Replace drive gear or drive cap
assembly
Broken Piston Rod Replace piston rod
Defective PC Board Replace PC Board
Control valve does not
regenerate automatically
but does when the
REGEN button is
depressed and held. Bypass valve in bypass position Turn bypass handles to place bypass in
service position
Meter is not connected to
meter connection on PC board Connect meter to three pin connection
labeled METER on PC board
Restricted/stalled meter turbine Remove meter and check for rotation or
foreign material
Incorrect programming Check for programming error
Meter cable wires are not
installed securely into three pin
connector Verify meter cable wires are installed
securely into three pin connector
labeled METER
Defective meter Replace meter
Defective PC Board Replace PC Board
Hard or untreated water
is being delivered Bypass valve is open or faulty Fully close bypass valve or replace
Media is exhausted due high
water usage. Check program settings or diagnostics
for abnormal water usage
Meter not registering Remove meter and check for rotation or
foreign materials
Water quality fluctuation Test water and adjust program values
accordingly
No or low level of salt in brine
tank Add proper amount of salt to tank
Control valve fails to draw in
brine Refer to pg. 23.
Insufficient water level in brine
tank Check refill setting in programming.
Check refill flow control for restrictions
or debris and clean or replace
Damage seal/stack assembly Replace seal/stack assembly
Control valve body type and
piston type mix matched Verify proper control valve body type
and piston type match
Fouled resin Replace resin