S Series Shelter
Operation & Maintenance
95310-02
6-1
DHS Systems, LLC
This document contains information proprietary to DHS Systems LLC and is intended solely for use by its customers. No portion of this document may
be reproduced for release to a third party without written consent from DHS Systems LLC
.
6. WARRANTY
DHS SYSTEMS LLC LIMITED WARRANTY
DHS Systems LLC warrants that all DRASH
®
(Deployable Rapid Assembly SHelter) products
purchased hereunder will be free from defects in materials and workmanship. This warranty shall
extend to the ultimate user as well as original equipment purchasers and shall be valid for the
elapsed time beginning with the date of shipment according to the following schedule:
WARRANTY SCHEDULE
DRASH Shelters Covers and Shelter Accessories:
24 Months
DRASH Shelter Frames
60 Months
DRASH UST Trailers and Trailer Accessories: 12 Months
DRASH Heaters and Heater Accessories:
12 Months
DRASH Power Distribution Unit (PDU): 12 Months
The liability of DHS Systems LLC under this warranty is limited to the repair or replacement of any defective
part or component due to a material defect or substandard workmanship. Damage due to excessive wear and
tear, improper use or carelessness is not covered under this limited warranty.
Furthermore, it should be understood that this warranty does not constitute a guarantee that the products
under warranty identified in the Schedule above will function without following instructions, including reading of
the Operators Manual, and following proper maintenance procedures as well as using reasonable care for the
periods stated in the above Schedule. On-site repair without prior discussion and approval from DHS Systems
may void the warranty.
Warranty claims must contain a detailed explanation of the defect and be supported by summary extracts of
pertinent service and maintenance records if applicable. DHS Systems LLC shall have the right to examine
the alleged defect and may require the claimant, at the claimant’s expense, to return the product for such an
examination. If DHS Systems’ personnel are required to visit the claimant’s site to confirm any alleged defect,
all expenses for travel and accommodations may be charged to the claimant.
Any warranty claims must be filed with DHS Systems LLC within 90 days after the alleged defect has been
identified. All claims must be mailed or faxed to the following:
DHS SYSTEMS LLC
33 Kings Highway
Orangeburg, NY 10962-1802
Attn: Customer Service, Dept. C
Phone: 845-359-6066 Fax: 845-365-2114 Email:
US COMM
