Chapter 7
Product Warranty
DESSMANN warrants to the original purchaser that the hardware product shall be free from defects in
material and workmanship for twelve (12) months from the date of purchase.
If a defect covered by this warranty occurs during this warranty period, DESSMANN or a DESSMANN
AUTHORIZED REPAIR CENTER will repair the defective hardware product or component, free of charge.
The original purchaser is entitled to this warranty only if the date of purchase is registered at point of sale
or the consumer can demonstrate, to DESSMANNs satisfaction, that the product was purchased within the
last 12 months.
SERVICE AFTER EXPIRATION OF WARRANTY
Please try our website at www.dessmannlock.com or call the Consumer Assistance Hotline at 0086-40060-
00028 for troubleshooting information and/or referral to the nearest DESSMANN AUTHORIZED REPAIR
CENTER. In some instances, it may be necessary for you to ship the complete product, FREIGHT PRE-
PAID AND INSURED FOR LOSS OR DAMAGE, to the nearest service location. Please do not send any
products to Dessmann without contacting us first.
WARRANTY LIMITATIONS
THIS WARRANTY SHALL NOT APPLY IF THIS PRODUCT:
1. IS MODIFIED OR TAMPERED WITH
2. IS DAMAGED BY NEGLICENCE, ACCIDENT, UNREASONABLE USE, OR BY OTHER CAUSES
UNRELATED TO DEFECTIVE MATERIALS OR WORKMANSHIP
3. HAS BEEN ASSEMBLED OR DISASSEMBLED, REPAIRED OR INSTALLED WITHOUT PERMIS-
SION
4. HAS BEEN DAMAGED BY THE BATTERIES
5. AS HAD THE SERIAL NUMBER ALTERED, DEFACED OR REMOVED.
ANY APPLICABLE IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY LIMITED IN DURATION TO THE WARRANTY
PERIODS DESCRIBED ABOVE (12 MONTHS). IN NO EVENT SHALL DESSMANN BE LIABLE FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES RESULTING FROM THE BREACH OF ANY IMPLIED
OR EXPRESS WARRANTIES.
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