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111826-04E
23
TROUBLESHOOTING
Continued
OBSERVED PROBLEM
Delayed ignition burner
Burner backfiring during
combustion
Orange flame in burner during
burner combustion
Slight smoke or odor during
initial operation (first hour)
Appliance produces a whis-
tling noise when burner is lit
White powder residue forming
within burner box or on adja-
cent walls or furniture
Remote does not function
Appliance produces a clicking/
ticking noise just after burner
is lit or shut off
Batteries drain quickly and
must be replaced often
REMEDY
1. Contact local natural or
propane/LP gas company
2. Clean burner (see
Cleaning
and Maintenance
, page 21)
or replace burner orifice
1. Clean burner (see
Cleaning
and Maintenance
, page 21)
or replace burner orifice
2. Replace damaged burner
3. Replace gas regulator
1. Check burner for dirt and
debris. If found, clean
burner (see
Cleaning and
Maintenance
, page 21)
2. Replace gas control
1. Problem will stop after a few
hours of operation
1. Operate burner until air is
removed from line. Have
gas line checked by local
natural or propane/LP gas
company
2. Clean burner (see
Cleaning
and Maintenance
, page 21)
or replace burner orifice
1. Turn appliance off when
using furniture polish, wax,
carpet cleaners or similar
products
1. Replace batteries in remote
control
2. Replace module
1. This is normal with most
appliances. If noise is ex-
cessive, contact qualified
service person
1. Operate unit with screens
closed and glass doors fully
open
2. Replace receiver module
POSSIBLE CAUSE
1. Manifold pressure is too
low
2. Burner orifice(s) clogged
1. Burner orifice is clogged or
damaged
2. Damaged burner
3. Gas regulator defective
1. Not enough air
2. Gas regulator defective
1. Residues from manufac-
turing processes and logs
curing
1. Air in gas line
2. Dirty or partially clogged
burner orifice(s)
1. When heated, vapors from
furniture polish, wax, car
-
pet cleaners, etc. may turn
into white powder residue
1. Battery is not installed.
Battery power is low
2. Bad module
1. Metal expanding while
heating or contracting while
cooling
1. Operating unit with glass
doors closed
2. Bad receiver module