www.desatech.com
110882-01K
32
TROUbLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Fol-
low the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
IMPORTANT:
Operating heater where impurities in air exist may create odors. Cleaning supplies, paint,
paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These
fumes may mix with combustion air and create odors. These odors will disappear over time.
POSSIBLE CAUSE
1. Heater burning vapors from
paint, hair spray, glues, clean
-
ers, chemicals, new carpet,
etc. (See
IMPORTANT
state-
ment above)
2. Low fuel supply (propane/LP
only)
3. Gas leak.
See Warning
statement at top of page
1. Not enough fresh air is avail
-
able
2. Low line pressure
3. ODS/pilot is partially
clogged
1. Gas leak.
See Warning
statement at top of page
2. Control valve or gas control
defective
1. Foreign matter between con
-
trol valve and burner
2. Gas leak.
See Warning
statement at top of page
1. Thermostat sensing bulb
needs to be repositioned
(Thermostat-Controlled
Models Only)
2. Hand-held remote control is
too close to heater (Remote-
Ready Models Only)
REMEDY
1. Open window to ventilate
room. Stop using odor caus
-
ing products while heater is
running
2. Refill supply tank (propane/LP
only)
3. Locate and correct all leaks
(see
Checking Gas Connec-
tions
, page 15)
1. Open window and/or door for
ventilation
2. Contact local natural or pro
-
pane/LP gas company
3. Clean ODS/pilot (see
Cleaning
and Maintenance
, page 27)
1. Locate and correct all leaks
(see
Checking Gas Connec-
tions
, page 15)
2. Replace control valve or gas
control
1. Take apart gas tubing and
remove foreign matter
2. Locate and correct all leaks
(see
Checking Gas Connec-
tions
, page 15)
1. Reposition thermostat sensing
bulb (see
Instructions for Op-
tional Positioning of Thermo-
stat Sensing Bulb
, page 33)
2. Move hand-held remote con
-
trol unit farther away from the
heater
OBSERVED PROBLEM
Heater produces unwanted
odors
Heater shuts off in use (ODS
operates)
Gas odor even when control knob
is in OFF position
Gas odor during combustion
Log set cycles to pilot, but room
temperature drops to a lower
than ideal level before log set
comes back on
