background image

26

107553

UNVENTED NATURAL GAS LOG HEATER

For more information, visit www.desatech.com

Note:

 Use only original replacement parts.

This will protect your warranty coverage for
parts replaced under warranty.

PARTS UNDER WARRANTY

Contact authorized dealers of this product. If
they can’t supply original replacement part(s),
call DESA International’s Technical Service
Department at 1-800-DESA LOG (1-800-
337-2564).

When calling DESA International, have
ready

• your name

• your address

• model and serial numbers of your heater

• how heater was malfunctioning

• type of gas used (propane/LP or natural

gas)

• purchase date

Usually, we will ask you to return the defec-
tive part to the factory.

PARTS NOT UNDER
WARRANTY

Contact authorized dealers of this product.
If they can’t supply original replacement
part(s), either contact your nearest Parts
Central or call DESA International’s Parts
Department at 1-800-972-7879 for referral
information.

When calling DESA International, have
ready

• model number of your heater

• the replacement part number

REPLACEMENT
PARTS

These Parts Centrals are privately owned businesses. They have agreed to support our
customer’s needs by providing original replacement parts and accessories.

Baltimore Electric

1348 Dixwell Avenue
Hamden, CT 06514-0322
1-800-397-7553
203-248-7553
Parts Department

Portable Heater Parts

342 N. County Rd. 400 East
Valparaiso, IN 46383-9704
All States
219-462-7441
1-800-362-6951
[email protected]
[email protected]

FBD

1349 Adams Street
Bowling Green, KY 42103-3414
270-846-1199
1-800-654-8534
Fax: 1-800-846-0090
[email protected]

Master Parts Dist.

1251 Mound Ave NW
Grand Rapids, MI 49504-2672
616-791-0505
1-800-446-1446
Fax: 616-791-8270
www.nbmc.com

Washer Equipment Co.

1715 Main Street
Kansas City, MO 64108-2195
KS, MO, AR
816-842-3911
www.washerparts.com

East Coast Energy Products

707 Broadway
W. Long Branch, NJ 07764-1542
732-870-8809
1-800-755-8809
www.njplaza.com/ecep

Heater & Fireplace Store

58 Halbe Lane
Cape May Court, NJ 08210-1110
609-390-9774
Parts Department

Dayton Hardware

P.O. Box 275
North Dayton Station
Dayton, OH 45404-0275
All States
937-258-3721
OH 1-800-762-3426

Halco Enterprises

208 Carter Drive, Unit 21
West Chester, PA 19382-4500
610-430-7717
1-800-368-0803
www.halcoenterprises.com

Laportes Parts & Service

2444 N. 5th Street
Hartsville, SC 29550-7704
803-332-0191
Parts Department

Cans Unlimited, Inc.

P.O. Box 645
Taylor, SC 29687-0013
All States
803-879-3009
1-800-845-5301
[email protected]

PARTS CENTRAL

Summary of Contents for Comfort Glow CCL3924NR

Page 1: ...NRA CCL3924NR CCL3930NR 24 and 30 Remote Ready P I L O T O F F O N LO REMOTE OFF HI Also Design Certified As Vented Decorative Appliances When Not Used With Hand Held Thermostat Remote OWNER S OPERATI...

Page 2: ...ke turn offheaterandcallaqualifiedserviceper son Note Duringinitialoperation slight smokingmayoccurduetologcuringand heater burning manufacturing residues 7 To prevent the creation of soot follow the...

Page 3: ...ly by grate 2 Remove all protective packaging ap plied to logs and heater for shipment 3 Check all items for any shipping dam age If damaged promptly inform dealer where you bought heater UNPACKING PR...

Page 4: ...construction is de fined as construction where a walls and ceilings exposed to the outside atmosphere have a con tinuous water vapor retarder with a rating of one perm 6 x 10 11 kg per pa sec m2 or le...

Page 5: ..._____________Btu Hr Do not include direct vent gas appliances Direct vent draws combustion air from the outdoors and vents to the outdoors 4 Compare the maximum Btu Hr the space can support with the a...

Page 6: ...ducts You must provide two per manent openings one within 12 of the ceiling and one within 12 of the floor Connect these items directly to the outdoors orspacesopentotheoutdoors Thesespaces include a...

Page 7: ...tateorlocalcodesmay onlyallowoperationofthisappli ance in a vented configuration Check your state or local codes WARNING Make sure the se lector switch is in the OFF posi tion before installing heater...

Page 8: ...27 Less than 8 Noncombustible material must be extended to at least 8 See Between 8 and 12 above If you cannot extend material you must operate heater with flue damper open Figure 5 Heat Resistant Mat...

Page 9: ...tallation does notmeettheminimumclearances shown you must do one of the following operate the logs only with the flue damper open raise the mantel to an accept able height remove the mantel 14 Min Com...

Page 10: ...e Figure 12 page 11 If installing in a brick bottom fire place mark screw locations in mortar joint of bricks 5 Remove heater base from fireplace 6 Drill holes at marked locations using 3 16 masonry d...

Page 11: ...to male threads This will prevent excess sealant from going into pipe Excess sealant in pipe could result in clogged heater valves CAUTION Usepipejointseal ant that is resistant to liquid pe troleum...

Page 12: ...Test Pressures Equal To or Less Than 1 2 PSIG 3 5 kPa 1 Close equipment shutoff valve see Fig ure 14 2 Pressurizesupplypipingsystembyeither usingcompressedairoropeningmaingas valve located on or near...

Page 13: ...ont Log 3 Recess Post Post Burner Cutout Continued CAUTION After installation andperiodicallythereafter check to ensure that no flame comes in contact with any log With the heater set to HIGH check to...

Page 14: ...g rests firmly between the grate fingers and the grate base see Figure 26 2 Place the base of the middle log 2 in the U shaped slots of the grate base The cutout on the right of the middle log shouldf...

Page 15: ...he OFF position 5 Wait five 5 minutes to clear out any gas Then smell for gas including near the floor If you smell gas STOP Follow B in the safety in formation columns 1 and 2 If you don t smell gas...

Page 16: ...s lit You may shut off the burners and keep the pilot lit by doing one of the following 1 Turn control knob clockwise to the PILOT position 2 UseremotecontrolmanualOFFbutton 3 SetselectorswitchintheOF...

Page 17: ...ockage or replace burner Blocked burner flame holes will create soot CGHRCTA Series Operation 2b Press the AUTO ON OFF button on the hand held remote control see Figure 36 The lights to the left of th...

Page 18: ...G BURNER INJECTOR HOLDER AND PILOT AIR INLET HOLE The primary air inlet holes allow the proper amount of air to mix with the gas This provides a clean burning flame Keep these holes clear of dust dirt...

Page 19: ...7 Control valve damaged REMEDY 1 Reconnect ignitor cable 2 Free ignitor cable if pinched by any metal or tubing Keep ignitor cable dry 3 Tighten nut holding piezo ignitor to base panel of log set Nut...

Page 20: ...nti lation requirements page 4 1 Turn control knob to LO position and let warm up for a minute 2 Operate burner until air is removed from line Have gas line checked by local natural gas company 3 Obse...

Page 21: ...er produces a clicking ticking noise just after burner is lit or shut off Heater produces unwanted odors Heater shuts off in use ODS operates Gas odor even when control knob is in OFF position Gas odo...

Page 22: ...HEATER For more information visit www desatech com ILLUSTRATED PARTS BREAKDOWN CGD3924NRA 7 16 16 17 25 16 3 2 1 4 11 21 10 9 12 15 8 19 18 20 6 14 5 13 27 26 26 22 23 24 O F F P I L O T O N H I L O...

Page 23: ...102772 01 Burner 1 13 099387 12 Pilot Tube Valve to Regulator 1 14 103781 01 Gas Control Valve 1 15 103345 01 Lower Bracket 1 16 M11084 38 Screw 8 x 38 7 17 102775 06CK Painted Base Assembly 1 18 098...

Page 24: ...or more information visit www desatech com ILLUSTRATED PARTS BREAKDOWN CCL3924NR CCL3930NR 30 18 18 19 27 18 13 23 12 11 14 4 5 1 2 17 10 21 20 22 6 7 3 9 16 8 15 29 28 28 25 26 O F F P I L O T O N H...

Page 25: ...8 M11084 38 M11084 38 Screw 8 x 38 7 19 102775 06CK 102775 06CK Painted Base Assembly 1 20 098271 07 098271 07 Ignitor Cable 1 21 102445 01 102445 01 Piezo Ignitor 1 22 103587 02CK 103587 02CK Plate S...

Page 26: ...riginal replacement parts and accessories Baltimore Electric 1348 Dixwell Avenue Hamden CT 06514 0322 1 800 397 7553 203 248 7553 Parts Department Portable Heater Parts 342 N County Rd 400 East Valpar...

Page 27: ...ur near est Parts Central see page 26 or call DESA International s Sales Department at 1 800 972 7879 for referral information You can also write to the address listed on the back page of this manual...

Page 28: ...to repairing a defective heater will be the responsibility of the owner TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE OF THE PRODUCT THIS EXPRESS WARRANTY EXCLUDES AN...

Reviews: